Accura HealthCare of Pleasantville

    909 N State St, Pleasantville, IA, 50225
    2.5 · 11 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Clean facility but concerning care

    I have mixed feelings. The place is extremely clean with no odor, my dad liked the food, and their memory care/skilled nursing and intensive therapy helped my mom recover and go home after three weeks - staff often listened, warned us about meds, and even stayed with her overnight - but we also experienced rude and untrustworthy behavior and concerning incidents that felt like neglect/abuse, so I'd recommend visiting often and watching care closely.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.45 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      3.4
    • Meals

      4.0
    • Amenities

      2.5
    • Value

      2.5

    Location

    Map showing location of Accura HealthCare of Pleasantville

    About Accura HealthCare of Pleasantville

    Accura HealthCare of Pleasantville sits at 909 North State Street in Pleasantville, Iowa, with 46 certified beds and an average of about 42 residents each day, so you're looking at a place that's pretty full most of the time, and while it offers long-term care and skilled nursing with therapy services for things like stroke recovery, cardiac and orthopedic care, diabetes, and pulmonary needs, it's also got dedicated memory care for folks living with Alzheimer's or dementia, plus respite care for short stays and hospice support for folks nearing the end of life, which means they tend to most needs right under one roof, and they do try to make it feel warmer with activities, therapy recreation, and a community-style approach, though it's important to know that inspection reports have pointed out serious concerns-there are 68 documented deficiencies, including four about infection control, and one inspector even found a violation in infection control that was called an immediate jeopardy to resident health, while others noted not enough nursing staff on duty and some physical safety hazards, and another thing is the nurse turnover rate sits at 63.6%, which is higher than the state's average, and the actual nurse hours per resident come up short too, at 3.04 a day when the state's average is 3.8, which may mean less one-on-one attention, and yes, the staff do speak English and work in teams to cover medical, psychological, nutritional, and spiritual needs, following personalized care plans, and they offer lots of therapy-from balance exercises to safety awareness training-but the facility is not accepting new residents right now, and faxing isn't an option, and all of this has gone on under American Healthcare Management Services LLC since 2003, with an affiliation to Accura Healthcare, so it's a place that says it focuses on patient-centered support and family-style care, but inspection records show it faces challenges with staff levels and infection prevention that families should keep in mind.

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