Riceville Family Care and Therapy Center

    915 Woodland Ave, Riceville, IA, 50466
    4.7 · 16 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Caring staff but leadership concerns

    I had a great experience overall. The CNAs, housekeeping and dietary were excellent - caring, well-trained and very engaged; the rooms and facility are nice and well-equipped with a true small-town sense of community. My main concerns were leadership: I found the ADON dishonest and the administration unprofessional and burnt-out - they need a new admin team - and I ran into issues with agency nurses' contracts and payments. Despite that, staff were courteous, communicative, and provided individualized, excellent care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.69 · 16 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.5
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      4.7

    Location

    Map showing location of Riceville Family Care and Therapy Center

    About Riceville Family Care and Therapy Center

    Riceville Family Care & Therapy Center sits on Woodland Avenue out in Riceville, IA, and folks around here have counted on it since 1972, back when it started as Riceville Community Rest Home, and these days it's community-owned and non-profit, tending to the northern Iowa and southern Minnesota areas all these years under experienced hands like Continuum Health Care Services Lc, The BRIDGE Organization Inc, and more recently managed by Katie Mayer and Jeffrey Nasstrom. It's a rural place with a warm, family-minded feeling and is known for making personalized care plans for every resident, always through the thoughtful work of skilled staff, and while it has 34 certified beds, it averages about 26 residents daily, which helps keep things feeling a little more personal. Nurses work about 3.48 hours per resident each day, which falls a little shy of the state average but does show that the turnover rate for nurses is a bit better than most-42.9% compared to Iowa's 46.6%. You'll see they've had inspection visits in recent years, like in March 2024 and 2025, with six total deficiencies noted across those, which sometimes mentioned issues in care planning, so they're always under review and working on things, and residents or families can always expect the center to value transparency and community input.

    The facility's a steady piece of the area and pays attention not only to needed care like skilled nursing, long-term stays, and out-of-home respite care, but also runs a therapy center that serves both folks living there and those coming in from outside, with services stretching from physical therapy all the way to family care, counseling, behavioral health, and even chiropractic support when needed. For those who need it, dialysis transport is covered, and the center welcomes hospice patients but lets hospice teams take the lead-plus they serve Meals on Wheels three times a week in Riceville along with an on-site Congregate Meal Site on the same days, which seems to keep seniors connected and fed. They may not have locked dementia units, but they screen folks' needs on a case by case basis. Modern touches like spacious waiting areas and comfy rooms make stays a little nicer, and shifts run 24/7 with office hours steady during the weekdays, which gives people a sense of support around the clock. Independent apartments sit close by, though there's a bit of a wait list since part of that space now helps out the therapy program, and background checks are part of how they keep things safe for everyone.

    Riceville's always tried to keep things community-minded, welcoming family involvement in care and supporting both chronic disease management and preventative medicine-they won the 2009 Governor's Award for excellence in health care, and in 2010 got called one of the Best Nursing Homes in America by US News & World Report, plus they hold a 4-star Medicare/Medicaid rating. Even though every place has its challenges-inspections now and then turn up things to work on-the focus here sits on patient comfort, thoughtful care planning, experienced staffing, and making sure that every resident feels cared for, with strong community connections that stretch beyond the front doors into both Iowa and the neighboring areas.

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