Garden View Care Center

    1200 W Nishna Rd, Shenandoah, IA, 51601
    2.8 · 14 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Neglectful unsafe filthy care facility

    I had a horrific stay at Garden View. Constant staff turnover and inept caregivers led to wrong/withheld meds, ignored wounds and infections, dehydration and oxygen problems, rude/lazy CNAs, filthy odor and inedible food, missing/dirty clothes and poor hygiene - I ended up rehospitalized. A few staff, the activities director and the private rehab suite were good, but overall the neglect, lies from management and safety violations were enough that I would not recommend - report them and stay away.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.79 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.9
    • Staff

      2.3
    • Meals

      2.0
    • Amenities

      5.0
    • Value

      2.0

    Location

    Map showing location of Garden View Care Center

    About Garden View Care Center

    Garden View Care Center is a medium-sized, for-profit nursing facility that offers both short-term rehabilitation and long-term care services. The center comprises 90 beds and operates under a corporate ownership model. It is not affiliated with any continuing care retirement community, but it does participate in both Medicare and Medicaid programs, enabling a broader range of residents to seek care and support. The facility focuses on providing post-acute care for patients who are recovering from hospital stays due to conditions such as stroke, heart attack, infection, or accidental injury. Residents at Garden View Care Center can access short-term rehabilitation services, with Medicare typically covering the cost for up to 100 days under certain qualifying circumstances.

    The quality of care at Garden View Care Center is measured through various indicators, including staffing, resident outcomes, and clinical processes. On average, residents receive about 3 hours and 8 minutes of nurse staffing per day. The center also maintains similar staffing levels on weekends, which helps ensure consistent care throughout the week. Health promotion services such as the annual influenza vaccination are actively provided, with a high rate of residents receiving the vaccine. The majority of long-term residents are able to maintain their abilities to move, eat, use the bathroom, and perform other common daily activities without assistance, supporting their independence and dignity.

    All residents at Garden View Care Center benefit from individualized care planning, which draws on both professional assessments and resident preferences. These care plans aim to address medical and personal needs, including assistance with daily living activities, medical treatments, medication management, and therapy designed to maintain or improve mobility and range of motion. The facility provides an environment where residents’ nutritional needs are met, with menus reviewed by a qualified dietician, and meals are prepared to accommodate allergies, intolerances, and personal preferences. Additionally, residents are supported in their right to engage in self-administration of medication when clinically appropriate, further encouraging autonomy.

    Garden View Care Center regularly undergoes health, fire, and safety inspections, during which various aspects of care and operations are reviewed. The center demonstrates ongoing efforts to safeguard resident-identifiable information and to maintain records in accordance with professional standards. Infection prevention and control programs are implemented with the goal of protecting the well-being of all residents. The facility also ensures that food preparation and storage adhere to established safety and quality guidelines, providing meals that are both nutritious and appealing.

    A key aspect of care at Garden View Care Center involves discharge planning and effective communication between the center and other healthcare providers when residents transition in or out of the facility. This process ensures that accurate and timely information is conveyed, supporting seamless continuity of care. By focusing on maintaining a safe, clean, and comfortable environment, the center remains dedicated to helping residents achieve the highest possible quality of life while residing in the community. Garden View Care Center strives to respect the individuality of each resident, nurturing their right to a dignified existence and meaningful engagement throughout their stay.

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