What levels of care does this community offer?

Edencrest at Timberline offers independent living, assisted living, and memory care.

Are there photos of this home?

There are 35 photos of Edencrest at Timberline on Mirador.

Can I shift to assisted living and memory care as needed?

Yes, Edencrest at Timberline allows residents to age in place and adjust their level of care as needed.

What is Edencrest at Timberline's address?

The full address for this community is 14001 Douglas Pkwy, Urbandale, IA, 50323.

Does this community offer respite care?

Yes, Edencrest at Timberline offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Edencrest at Timberline - Urbandale, IA

Overall sentiment in the reviews for Edencrest at Timberline is strongly positive, with repeated praise for the quality of memory care and hospice services, consistently warm and attentive staff, and a clean, new facility. Multiple reviewers highlight the facility’s excellent memory unit care, individualized medical plans, and around-the-clock availability of staff, indicating confidence in clinical oversight and responsiveness. Reviewers repeatedly emphasize a high staff-to-client ratio, which they link to frequent, comforting interactions and personalized attention.

Staff culture and leadership emerge as clear strengths. Descriptors such as nurturing, empathetic, engaged, and responsive appear throughout the reviews; many reviewers name Executive Director Geoff Counasse as a visible, strong leader. The nursing director is also mentioned as a supportive presence, and families describe helpful guidance when deciding between assisted living and memory care. Several accounts note that staff "chip in" beyond formal duties to meet resident needs, and that move-in experiences are smooth and welcoming. The ability to adjust care assessments within 30 days is repeatedly cited as a helpful, flexible policy that supports changing needs.

The physical facility and amenities receive frequent positive comments: the building is described as new, fresh, very clean, and easy to navigate, with a pleasant look and home-like environment. Social life and programming are well regarded — reviewers mention many daily activities, resident friendships, and resident input on social events and the menu. Transportation is included, which reviewers note as a convenience. Dining generally receives praise (including descriptions like "gourmet"), although some reviewers report occasions when food arrived cold.

Management and operations are generally viewed positively but not without caveats. While leadership is praised and reviewers say management addresses issues, there are mentions of resource constraints that may affect services at times. Specific operational issues are noted as being actively handled by management, suggesting improvement is ongoing. An isolated medical emergency is described (a resident found unconscious and subsequently hospitalized), which reviewers contextualize within otherwise strong levels of care and a positive outcome after a transition between care levels. This incident stands out as an exception in a dataset otherwise emphasizing safety and attentive monitoring.

In sum, reviewers consistently recommend Edencrest at Timberline. Key strengths are high-quality, 24/7 memory and hospice care; an attentive, compassionate staff supported by visible leadership; a new, clean, and navigable facility; robust social programming and resident involvement; and practical supports such as transportation and flexible care assessments. Areas to watch are periodic operational/resource constraints and occasional issues with food temperature; both are described as being addressed by management. For families prioritizing strong memory-care programs, personalized medical plans, and a warm, home-like community, Edencrest at Timberline is presented as a highly recommended option.

Edencrest at Timberline sits in Urbandale, Iowa, at 14001 Douglas Parkway, and is a new senior living community managed by Hubbell Realty that offers a wide range of care for older adults, so you'll find independent living, assisted living, memory care, nursing home care, and respite care all in one campus, which can make staying in one place easier as needs change, and the campus has up-to-date design and amenities for comfort and safety. The facility provides private studio, one-bedroom, and two-bedroom apartments, all maintenance-free and with utilities, cable, and internet included, and you'll find choices that fit different needs and budgets, with monthly rates starting at $2,700 for independent living, $4,950 for assisted living, and $6,700 for memory care, and extra charges for a second person or higher levels of care, and respite stays are available at a daily rate if needed.

The community lets residents bring their dogs or cats, and there are walking trails, outdoor patios, and gardens that invite folks to spend time outside with friends and family, so people who like animals and fresh air can enjoy them every day. Edencrest at Timberline has both independent and assisted living with help for things like bathing and dressing, memory care for people with Alzheimer's or dementia in a secure area that helps prevent wandering and confusion, and specialized plans that start with a wellness review and continue with care from nurses and staff on-site 24/7, offering residents help in 15-minute increments, so care fits what each person needs.

There's plenty to do with daily energizing activities, outings, a library, hair salon and spa room, a fitness center with health classes, and folks can get housekeeping, laundry, and tastefully planned meals served restaurant-style, and even guests can join for meals if they'd like. Parking and private garages are available, and the building has controlled access for safety, plus laundry rooms, off-street parking, and good accessibility for people with mobility aids, and since all the living options are inside a bigger retirement community, it allows people to move between care types as their needs change. The community also offers respite care for those who need short-term support, and the staff prides themselves on being warm, attentive, and nurturing, making the environment comfortable and friendly.

Edencrest at Timberline works with several senior care platforms and keeps its information updated, and the executive director leads care with attention to each resident and family, so people coming in know what to expect. Rates are clear, and service fees are set out for things like medication help, laundry, transportation, and maintenance, and Wi-Fi and cable are included in the rent, so people don't have to worry about most bills. The community supports residents age 55 and over, offers senior housing information and referral, and provides tailored service packages for folks who want different levels of help. Assisted living and memory care both use an individualized service plan, which is reviewed by nurses and adjusted if needs go up, and for memory care, there's a clear five-tier system based on service need, so families know what care levels cost.

With its new, clean property and pet-friendly policies, Edencrest at Timberline tries to create a bright, nurturing place where seniors can feel at home, get the care they need, and live a social and active life, and with a wide variety of support, plenty of activities, and safe, secure housing, it aims to cover most of what older adults might need as years go by.

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