Crestview Nursing & Rehabilitation sits in Webster City, Iowa, and has served the community since 1998 under the direction of Universal Healthcare Management LLC, with owners including Yehudit Goldberg, Michael Nudell, and several Brandman family members, providing skilled nursing and rehabilitation care along with independent living options. People staying here can get help with daily living from assistants, physical, occupational, and speech therapy with on-site therapists and restorative aides, and specialized wound care is available, with therapy running seven days a week through Millennium Therapy Rehabilitation and Consulting Services and a fully equipped therapy gym offering virtual therapy too. Crestview offers short-term rehabilitation, long-term skilled care, memory care in a certified secured memory care unit with trained staff, and a hospice suite offering family accommodations for comfort and privacy, plus palliative care services. Amenities support comfort and well-being, with a caring atmosphere, activities like sing-alongs, coffee and cookie gatherings, fishing trips, bonfires, Rise and Shine daily fitness classes, gardening, and dementia-specific programming, and residents can use a library service, satellite TV, beauty shop, computer access with help for email, and wheelchair-accessible transportation for appointments and outings.
Residents have a choice of private or semi-private rooms and independent living one-bedroom apartments, which include laundry, cable TV, noon meals, emergency pull cords, and access to nursing staff evenings and weekends to support safety and dignity, and families use an open visiting policy with sign-out procedures for outside trips. Crestview accepts an average of 61 residents per day with a 70-bed capacity, and offers nurse staffing at 3.65 hours per resident daily, though the nurse turnover rate is 36.1%.
For meals, there's breakfast from 6:30 to 9:30 am, lunch and supper at set times, and snacks in between, and housekeeping, laundry (including clothing labeling), and regular room cleaning support each resident's daily life. The community often uses its Facebook page for sharing updates and schedules with families, and encourages family connection, while outside meal requests or transportation needs go through staff for planning.
Crestview earned accreditations for care, and is linked with the Iowa Health Care Association and Iowa Center for Assisted Living, and focuses on recovery, comfort, and maintaining independence and dignity through nursing restorative programs and therapy. The facility is run as a for-profit limited liability company.
Reports do show Crestview has had issues, including a total of 16 deficiencies, with recent state inspections noting problems like a failure to ensure doctor face-to-face visits (F0712), infection control problems, and pressure ulcer care (F0686), with the last causing harm but not immediate jeopardy, and a more serious area hazard (F0689) marked as immediate jeopardy. There was a complaint from January 2025 with three cited deficiencies and a fine of $13,036. Crestview works with state and federal guidelines, addressing concerns as they arise, and offers various therapy and rehabilitation programs for changing health needs in a modern setting, but isn't free from safety and care challenges faced by many nursing homes.
