Fountain West Health Center

    1501 Office Park Rd, West Des Moines, IA, 50265
    3.0 · 4 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Short-staffed facility showing resident neglect

    I met with the director and toured the facility. The tour made clear they were short-staffed, I observed signs of neglect and was told there's been an increase in resident injuries. There is no separate memory unit-memory-care residents are housed with the nursing area-and the facility's stated philosophy of care did not reassure me.

    Pricing

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    Amenities

    3.00 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.0
    • Meals

      3.0
    • Amenities

      3.0
    • Value

      3.0

    Location

    Map showing location of Fountain West Health Center

    About Fountain West Health Center

    Fountain West Health Center sits on seven acres in a quiet part of West Des Moines and gives seniors a mix of skilled nursing, assisted living, memory care, and rehabilitation services all under one roof. The place serves people aged 55 and older and has private and secure courtyards, indoor lounges, and charming outdoor spots, like a patio and gazebo, where folks can relax or visit with friends. The staff stays around all day and night and helps with everything from moving between beds and wheelchairs, managing diabetes, personal care, and incontinence, to making sure residents get the medicine and therapy they need. The health center offers special care for dementia and Alzheimer's, hospice care, and support for those needing short-term rehab or long-term skilled nursing. Residents who need therapy can get speech, physical, and occupational sessions on site, and there are daily programs from music and exercise to baking, ladies' and men's luncheons, fun outings, and even things like religious services and movie nights.

    The facility lends a hand with laundry and housekeeping, so residents have more time for activities or rest. There's help for those with non-ambulatory needs, including standby assistance for transfers, plus diabetic support and blood sugar monitoring. Fountain West features furnished suites, including studios, one-bedroom apartments, semi-private rooms, and two-bedroom units, with restaurant-style dining serving one or two prepared meals each day, all tailored to dietary needs. The center also provides transportation for those who need to get to appointments or off-site devotional services. Care at Fountain West comes from a range of healthcare professionals, including nurses and medical specialists, and the community is locally owned and managed with a longstanding reputation for quality and accredited service standards. The staff offers personal care and keeps up with training. There are plans for telemedicine, and they already use some technology to watch over residents' well-being. Pine Acres Rehab & Care Center and the Iowa Center for Assisted Living link into resources for assisted living and home care services. Information about care levels, fees, and living options can be found online at www.fountainwest.net for people who want to learn more.

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