Hallmark House keeps things simple and friendly, built for older adults who want comfort, safety, and some help with daily life, so the place is split into four smaller neighborhoods, each home to eight residents, making it easy to learn faces and names, and the small, 32-person setup lets staff get to know everyone and makes things less confusing for folks who may have memory trouble. There are private, studio, and one-bedroom apartments, all with their own flat-screen TVs, sturdy furniture like wardrobes and dressers, and bathrooms set up for safety, with grab bars and pull-down shower chairs, plus folks can bring their own favorite chairs or nightstands to feel right at home. The building sits on one level-no stairs or elevators-and features lots of natural light, familiar colors, and open space, which seems to help people relax, especially those with dementia or Alzheimer's, and the layout's planned to stop dead ends so no one gets lost or disoriented wandering around. Staff pay close attention, with caregivers and licensed nurses available around the clock, and nurses handle all medication management, give the right medicines, and work with outside doctors; there's also a nurse on staff part-time and a doctor on call for any quick issues.
Hallmark House offers weekly physical and occupational therapy onsite, and they keep a therapy gym open, so residents can keep moving and work on staying strong, and if someone needs lab work, basic x-rays, or even a podiatrist, those services can come to them. Residents get three meals each day, cooked by a chef who tries to cater to personal tastes, with an open kitchen that lets the smell of food drift into the dining room, often prompting memories and drawing folks to the table, and families can join in on meals and activities, which the staff encourages, as it adds warmth to the place. There's always a focus on dignity and kindness, with a team trained in the Best Friends™ Approach, so everyone feels respected, and the staff works to keep things friendly, building bonds and helping people with memory impairments feel safe and valued.
Most apartments are private, but a few have shared spaces, and everyone's got a choice in how they decorate, which makes things homier; there's a living room with a fireplace that brings back memories, and common areas like family rooms or lounges are open for socializing, listening to music, or reading. There's a library, garden, walking paths, and a beauty salon for haircuts or just visiting, and outside, folks can join in group walks, sit in the sun, or work in the garden if they choose. Daily activities are steady, with at least four or five hours each day, including movie nights, games, and resident-led events, and transportation's offered for outings like shopping, restaurant trips, country club visits, doctor appointments, or seeing the sights of Louisville.
Hallmark House supports both adults who want independent living with personal help on hand, and those who need memory care-there's constant supervision, varied therapy services, and help for tasks like bathing, dressing, meals, and taking medicines, all included, and hospice services are available for those who need them, as well as referrals or support. The Vigil® dementia monitoring system helps keep folks safe without being intrusive, and the staff is awake 24 hours a day, every day. The community doesn't accept Medicare or Medicaid at this time, but it does accept Veterans Benefits and Long Term Care Insurance. Spaces fill up fast due to the 30-bed memory care limit, and there's a $2000 move-in fee, sometimes with specials. The place stands out with its well-kept, classic colonial look, the grand entrance that lets folks arrive with ease, and a real focus on community, safety, and personal care-while always trying to make life familiar, respectful, and a little bit fun for everyone living there.
