Resthaven Nursing & Rehabilitation Center, LLC

    1103 W McNeese St, Lake Charles, LA, 70605
    3.4 · 34 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Lovely facility, caring staff, caution

    I had a mixed, ultimately unsettling experience. The building is beautiful, clean and full of amenities - activities, chapel, movie theater - and many CNAs and nurses were warm, professional and treated residents like family. But administration was disorganized and often unresponsive, communication and billing were poor, staff seemed stretched thin, and I witnessed or heard serious care failures (equipment problems, neglect, bedsores, even a death and alleged violations). If you visit, judge the clinical care and billing closely - lovely place and caring staff at the bedside, but management problems make me very cautious.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.35 · 34 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.3
    • Meals

      5.0
    • Amenities

      4.5
    • Value

      1.4

    Location

    Map showing location of Resthaven Nursing & Rehabilitation Center, LLC

    About Resthaven Nursing & Rehabilitation Center, LLC

    Resthaven Nursing & Rehabilitation Center, LLC sits on more than ten acres of landscaped grounds at 1103 W McNeese St in a quiet part of Lake Charles, Louisiana, and this place has been serving people from all over the state with a focus on both long-term and short-term rehabilitation needs, so you'll find it does a bit of everything for those needing care, whether it is around the clock skilled nursing, social care, respite care for folks who need a break, or even hospice care for comfort at the end of life, and it also has services for people with Alzheimer's and dementia, which you don't see everywhere, and while there isn't a lot of detailed information on every amenity, the staff includes certified nursing assistants, some of whom have even learned sign language to help families feel included, and the team carries out their work with a gentle touch, understanding that a kind word or a simple smile goes a long way, and it's clear they value dignity and connection, putting resident needs at the center, all while offering therapy and rehabilitation services to help with recovery and keeping or improving mobility, so there are plenty of skilled workers on staff to support different needs that come up, whether someone is staying for rehabilitation after an illness, needing more permanent care, or just stopping by for respite, and the place is known for having a warm, friendly feeling and a comfortable atmosphere in residential surroundings, though there isn't a list online of every feature or program, but since it's got the usual mix you'd expect from a nursing and rehab center, folks can expect comprehensive nursing and rehab care, support for family caregiving, and resources on long-term care insurance, all run by people who really seem to know that senior care is about more than just meeting the basic rules.

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