Twin Oaks Nursing & Convalescent Home

    506 W 5th St, Laplace, LA, 70068
    3.1 · 14 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unreliable care despite friendly staff

    I appreciated the knowledgeable tour, renovated rooms, plentiful activities, pleasant courtyard and mostly friendly, accommodating staff - it often felt home-like and well organized. But repeated cleanliness problems, noisy hallways, shared rooms, poor food/diet management (cold/inappropriate meals, diabetic diet ignored), medication errors (under-medicated by day, over-medicated at night), clothing mix-ups and an unresponsive director/administration forced me to lose confidence. Staff can be caring, but because of those serious care and communication issues I had to transfer my mother and cannot recommend this facility.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.07 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.5
    • Meals

      1.0
    • Amenities

      4.0
    • Value

      3.1

    Location

    Map showing location of Twin Oaks Nursing & Convalescent Home

    About Twin Oaks Nursing & Convalescent Home

    Twin Oaks Nursing & Convalescent Home sits right in La Place, Louisiana, and's been taking care of folks since 1975, and you can see that from the way the staff keeps the place comfortable and clean. The building at 506 W 5th St has safety features like a full sprinkler system and handicap access, so people who need a wheelchair can get around, and rooms come with things like kitchens or kitchenettes, cable TV, washers and dryers, and are kept up with regular maintenance. Residents get access to a dining room, fitness center, wifi, a game room, salon, guest parking, and there's always someone to help with cleaning.

    The staff provides help with walking, wheelchairs, bathing, toileting, dressing, grooming, laundry, and there's always someone nearby for personal care. Twin Oaks runs 24-hour skilled nursing, wound care, medication support, podiatry, occupational therapy, and transportation services. Meals are provided every day, and there are plenty of activities like social events, arts and crafts, education, and health programs. The facility accommodates both long-term residents and short-term guests who are recovering after a hospital stay, with a dedicated rehabilitation unit in its own area for folks working on getting back home.

    They offer skilled nursing care for short-term rehab and long stays, and have therapy services up to 7 days a week for faster recovery. You see lots of family involvement because they encourage relatives to help out with care. Twin Oaks can take payment from Medicare, Medicaid, private insurance, managed care, and private pay, and they also accept long-term care insurance.

    Twin Oaks got a score of 3.5 out of 6 reviews in one listing, but only a 1 out of 10 from a single review on another, so feedback is a bit mixed. The mission's to offer good medical care and rehab, and while the building's safe and the environment's pretty nice, every place has its good and bad days. Twin Oaks focuses on skilled nursing and rehabilitation, with a team of trained staff helping both seniors who plan to stay and those aiming to go back home after getting stronger.

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