Sterling Care South Mountain

    141 S Main St, Boonsboro, MD, 21713
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Beautiful facility but inconsistent care

    I had mixed feelings. The campus is beautiful, rooms are large and clean, and many staff - especially therapy, some nurses, aides and front-desk - were caring, helpful and professional. However I also saw frequent, serious problems: missed or late meals and meds, dirty trays and bedpan neglect, long no-check periods, poor communication/phone access, understaffing and safety concerns. Staff quality was inconsistent - some outstanding, some neglectful - so I cannot fully recommend it without verifying reliable staffing and oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.47 · 113 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.5
    • Meals

      2.6
    • Amenities

      2.8
    • Value

      1.3

    Location

    Map showing location of Sterling Care South Mountain

    About Sterling Care South Mountain

    Sterling Care South Mountain sits at 141 S Main St, Boonsboro, MD, and provides a variety of healthcare and senior living services, and people who come here find everything from assisted and independent living to skilled nursing and memory care under one roof, with both long-term and short-term stays available, and residents get to enjoy spacious rooms with windows, clean surroundings, and individualized plans of care, which is always nice when you want things to feel a bit more personal in a place that has 148 beds for skilled nursing care, and the staff, which includes skilled nurses, therapists, and aides, tries to support each person with compassion and thoughtful attention, especially when it comes to residents needing secure dementia care or short-term rehabilitation services, or even respite stays if needed, since sometimes families just need a little extra help. The facility runs 24/7 admissions, even on holidays, so sometimes a move happens quickly, and they also have a designated smoking area, which some residents appreciate. There are places to eat like restaurants and cafeterias, and amenities like a salon, pool, mini shops, gardens, and even a lake and church nearby. People who live here can use pharmacy services, receive dialysis when prescribed, and get speech, occupational, and physical therapy, with these supports open to both long-term folks and short-term rehab patients recovering from illness or surgery, and every room is made to feel comfortable and supportive. Memory care services run in a secure unit, and staff try to make the environment feel nurturing and centered on each resident, though the place does have a 2.8 rating based on 38 reviews, so experiences may vary, and people should ask questions if they have any concerns. Sterling Care South Mountain is part of the Asbury organization, which has a strong financial foundation and senior wellness programs, and its caregivers are described as skilled and caring, focused on wellness and improvement in daily life. Outdoor features like gardens and a lake, and indoor spots like large rooms, help create a sense of community and space to relax. The facility emphasizes service excellence and tries to always improve, and while no place is perfect, Sterling Care South Mountain works toward providing a full range of senior care services with a committed team.

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