Adelphi Nursing and Rehabilitation Center sits at 1801 Metzerott Rd in Adelphi, MD, right in a district that gets visitors from nearby areas, and has 170 certified beds with about 136 residents counted most recently, although their average resident count lands closer to 158 a day, and they're not taking new patients just now, which happens sometimes at places where staffing changes or leadership brings in new processes, and Adelphi's actually been under new ownership recently with changes in leadership and a stated new vision, which for some might feel promising, but it takes time for things to settle in. The center is part of HCR ManorCare, that company's known nationally and runs more than 250 facilities across the country, but this location's got its own track record, including a quality measures score that's pulled in a 5-star Medicare rating, and there are strengths like zero residents showing signs of depression or being put in physical restraints, which anyone would agree is important, plus there's been a good track record for pain management, since residents in both short and long-stay didn't report pain during recent checks, and urinary tract infection numbers are low, which folks find reassuring.
The place keeps nurse staffing levels at an average 3.45 hours per resident each day, which is about the same as most places across the state and country, and nurse turnover sits at 38.4%, which is a little high if you ask around, but the staff includes RNs, LPNs, LVNs, as well as physical therapists, and a Doctor of Occupational Therapy named Chisom Ezeani, OTD, OTR/L, which means folks needing specialized rehab can usually get evaluated by a trained professional, and that's helpful for individualized care plans. The administration states their intent to create a caring environment, and there are customer service representatives, for example, Tiffeni Butler, who helps residents and families if questions or small matters come up, which can make daily life smoother. They've held activities like sip and paint sessions and have outdoor areas, and their rooms include ADA-accessible private options, so folks with mobility issues can move freely.
Service-wise, Adelphi provides skilled nursing, long-term care, rehabilitation, care for chronic illnesses, and special units for Alzheimer's and dementia, which helps some families keep loved ones in one facility even as care needs increase, and there's 24-hour care available throughout the week, so night and weekend needs don't have to mean a trip elsewhere. Independent and assisted living options are here, and facilities look well-kept, with a warm atmosphere and outside space, though those are always up to evolving tastes and needs, and the staff speaks English. The facility provides flu and pneumonia shots to almost every resident, with vaccination rates over 99%, though there is history of failing to stop the spread of infection fully during at least one inspection, and three infection-related deficiencies came up in recent survey reports, which folks might read carefully if that's a concern.
Even though they've scored high on some quality measures, Adelphi's had more health inspection deficiencies than most-70 stand out across recent reports-with issues covering areas like administration, quality of care, resident rights, and documentation, plus at least one finding of failing to keep resident fund records securely and drawing money from a resident's account without proper permission, and in other cases, surveyors noted inconsistencies in medication management or discharge planning, which can be part of daily operations in busy facilities but really call for attention from management. The federal government cited them for not providing proper dialysis care and not always accommodating residents' needs and preferences in a few instances, and that's something to ask about during a tour or before making any decisions.
Adelphi's also recognized for keeping resident safety high, with only about 2% of long-stay residents suffering a fall with injury, which is lower than the national average, but at the same time there's a higher than average rate of pressure ulcers, so wound prevention measures should be a topic for anyone checking in or planning a stay. Residents can expect help from a team that includes nurses, aides, therapists, and customer service folks, but like in many big facilities, turnover does mean you'll get to know new faces from time to time, and that can impact consistency in care. The place operates as a for-profit limited liability company, with ownership split between Tortuga Health Holdco LLC (100% indirect ownership by ISMD Holdings LLC, MLMD Holdings LLC, and Miro Investments LLC), and as a privately held company, it lives by its own business model.
Adelphi's specialized in chronic illness care as well as dementia programs, and its care team works up customized care plans trying to fit resident needs, so long-term and rehabilitation stays both get attention, but as with many facilities in this field, the inspection records and administrative findings mean you'll want to ask questions and perhaps visit more than once to get a fair sense of what life's really like on a daily basis for folks staying here.
