Overall sentiment about Country Gardens Assisted Living is mixed, with strong positives around the facility’s size, setting, staff demeanor, and some program offerings, but notable concerns about space, accessibility, and inconsistent reports about care quality. Multiple reviewers emphasize that Country Gardens is a small, intimate operation (roughly a dozen to 15 residents) housed on a rural 9-acre property. The grounds are frequently praised as beautifully landscaped with pleasant countryside views and wildlife (cows and birds), and several reviewers specifically call the home "beautiful". Private rooms with individual bathrooms and a sliding door to a porch/patio are available and appreciated by families looking for a quiet, country-style environment.
The staff and upkeep receive consistently positive mentions across many summaries: reviewers describe staff as very nice, kind, attentive, and responsive, and the facility as clean and well kept. Activity programming is present and includes lift-assisted exercise, games, music, art, and puzzles — useful for maintaining engagement in a small residential setting. Administratively, reviewers note that the owner is willing to discuss and negotiate pricing, VA benefits are accepted, and there have been reports of immediate availability, which can be attractive for families needing quick placement. Price points reported cluster around $2,800/month, though reviewers also emphasize that pricing varies depending on residents’ needs.
However, several recurring facility- and logistics-related drawbacks appear repeatedly. Many reviewers describe the interior as small and somewhat cramped, with bedrooms that are narrow and often fitted with two twin beds. There are limited in-room amenities noted (for example, no TVs in bedrooms) and a narrow communal TV/viewing area, which may limit privacy and independent leisure. The house has multiple levels, and reviewers raise concerns about stairs; while there is a stair/seat lift, only one lift serves the home and some people are uncomfortable with using it. The combination of many residents being chair-bound and a single stair lift raises legitimate accessibility and logistics questions, particularly in emergencies or when multiple residents need assistance.
Most importantly, accounts of care quality are mixed and include both high praise and serious allegations. Several reviewers state that Country Gardens provides a high level of care and is the best choice for certain families, but at least one reviewer reported a severe negative outcome: alleged dehydration, hospitalization, a subsequent death of their relative, and a disputed financial refund. That allegation stands in stark contrast to other reviewers who felt care was excellent. Because of this disparity, potential residents and families should treat the reviews as varied and perform thorough due diligence: ask for references, review incident and hospitalization records if available, tour the facility multiple times, observe staff–resident interactions, and clarify refund/financial policies in writing.
In summary, Country Gardens Assisted Living appears to be an attractive option for families seeking a small, home-like, rural facility with personable staff, negotiated pricing options, VA acceptance, and on-site activities. Its strengths are the intimate community size, scenic grounds, private rooms with outdoor access, and caring staff. The primary trade-offs are limited indoor space and amenities, accessibility concerns due to multiple levels and a single stair lift, and inconsistent reports about care quality — including at least one serious adverse allegation. Prospective families should weigh the peaceful setting and personalized atmosphere against the space and safety limitations, and should conduct careful, specific inquiries about care standards, staffing levels, emergency procedures, and financial/refund policies before making a placement decision.
