Complete Care at Hyattsville

Complete Care at Hyattsville operates as a for-profit skilled nursing facility at 4922 LaSalle Rd, Hyattsville, MD, with 270 certified beds and space for about 270 residents each day, and they run around the clock, every day of the week, so people have care whenever they need it, and there's no age limit for who can enroll, which means many types of people can live there, and the building's set up for ADA accessibility so residents with disabilities can get around more easily. The facility gets managed by Complete Care at Hyattsville LLC and has a connection with MedStar Health, which shapes their care and services, and folks talk about their unique care programs and how they try to focus on personalized options and give staff cultural competency training, aiming for everyone to feel respected and understood wherever they're from. Residents get services built to support health and comfort, with amenities meant to help them live better, and those services include long-term care and regular nursing supervision, though the reported nurse staffing hours are about 3.84 per resident per day which is just under the state average, and the nurse turnover rate is 30.6% which is actually better than the state average of 41.5%, so staff seem to stick around a bit longer than average. Over the years, though, various compliance and inspection reports have found problems: inspection delays mean the last standard review happened more than two years ago and during past reviews, state and federal inspectors cited a total of 46 deficiencies, including some about infection control, accident hazard prevention, and supervision, and the facility also got a complaint report that listed two deficiencies and ended up with a fine of $146,585 related to violations of federal standards, especially those about stopping infection spread. The team says they work to improve quality of life for the residents and offer comprehensive care, but the records show there've been problems along the way, so families looking at Complete Care at Hyattsville should check the most recent inspection and compliance history, think about how the staffing and program features meet their needs, and take into account that the facility's committed to staying open and accessible at all times.