Crescent Cities Center

Crescent Cities Center sits in a clean, spacious building with 140 certified beds, where you'll find a warm and homey feeling, and they seem to care about making the rooms comfortable and roomy so folks feel at ease during both short-term and long-term stays, and the place runs all day and night, every day of the week, which means there's always someone around, and you'll find nurses-RNs, LPNs, LVNs-and certified nursing assistants on hand providing skilled nursing, medical, and rehab care, though RN hours per resident are just a bit under average compared to the state, even as their total staff and CNA levels stack up well above most, which is probably why they've kept a 4-star overall Medicare rating and a top 5-star rating for quality care. Short-term rehabilitation and ongoing care are both available, which includes help with bathing, dressing, medication management, and housekeeping, plus customized service plans for different needs, and if someone needs hospice or respite care, or dementia support, those are on the menu too, while regular attending physicians and wellness programs keep an eye on changes, though some inspection reports have called out times when care plans weren't updated as closely as needed, showing how they're always working on better quality checks. Crescent Cities Center has done very well at preventing physical restraints and unnecessary catheter use, posting rates at or near zero, which is rare, and residents are much less likely to lose weight or get urinary tract infections than state or national averages suggest, and short-stay residents especially see low pain rates, no pressure ulcers, and above-average successful discharges, possibly thanks to full therapy services for physical, speech, occupational, and respiratory needs. The center pays a lot of attention to infection control, vaccinating almost all residents for flu and pneumonia each year, and the staff hosts birthday parties, runs computers and church services, and brings in a variety of cultural, social, educational, and religious events to the calendar, with transportation set up for those who need to go out, and there's a library on site, as well as salon and barber options, laundry, and maintenance, plus rooms with telephones and televisions. Amenities match what you'd expect from a skilled nursing facility, and for those needing a break, there's hospice and respite care, and ADA accessibility ensures people with disabilities can get around. Genesis Healthcare owns this center, which isn't unusual since they run a lot of nursing homes. Overall, staff seem committed to high standards and creating a steady, friendly environment, and even though they're not perfect and still face some care planning challenges, Crescent Cities Center stands out for its strong results in clinical care and a clean, welcoming space for residents.