Pricing ranges from
    $4,647 – 5,576/month

    Cresthaven

    1020 Cresthaven Drive, Silver Spring, MD, 20903
    3.3 · 4 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Friendly staff great care overpriced

    I appreciated the friendly staff, excellent care and cozy, clean decor - the place felt intimate and even has an accessible back entrance. But the long/steep driveway, awkward/unsafe main entry (there was plywood at the kitchen), and rundown neighborhood make the high price hard to justify; it didn't feel special to us.

    Pricing

    $4,647+/moSemi-privateAssisted Living
    $5,576+/mo1 BedroomAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.25 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      5.0
    • Meals

      3.3
    • Amenities

      4.5
    • Value

      1.0

    Pros

    • High-quality care
    • Friendly, attentive staff
    • Nice decor and facilities
    • Clean home with an intimate feel
    • Accessible back entrance
    • Recommended to families

    Cons

    • Old, messy condition in places
    • Steep, long driveway
    • Unsafe or inconvenient main entry
    • Plywood barrier at kitchen entry
    • Rundown neighborhood
    • High price; not worth it for some
    • Underwhelming or not-special atmosphere for some residents

    Summary review

    Overall sentiment in these reviews is mixed but leans positive on the core service elements while raising notable concerns about physical condition, access, neighborhood, and value. Multiple reviewers emphasize very good clinical and day-to-day care and praise staff friendliness and attentiveness, which suggests the community delivers well on resident care and personal interactions. At the same time, several reviewers call out maintenance and appearance issues, along with access problems and perceived high cost, creating a split impression between the quality of care and the quality/value of the facility itself.

    Care quality and staff: The strongest and most consistent theme is praise for care. Reviewers used phrases such as "good care" and "excellent care," and several specifically described staff as friendly and recommended the community to families. This indicates reliable, compassionate caregiving and a staff culture that families find reassuring. The repeated recommendation by visitors and the specific positive adjectives point to a consistent strength in caregiving, which is often the most important factor for prospective residents and their families.

    Facilities and maintenance: Feedback about the physical facility is mixed. Positive comments note nice decor, clean spaces, and an intimate, home-like atmosphere. These attributes contribute to a warm, residential feel that some reviewers appreciated. However, other comments call out that parts of the facility appear old or messy, and one reviewer mentioned a plywood barrier at the kitchen entry — a specific sign of deferred maintenance or a temporary repair that detracts from overall impressions. This combination suggests that while public or common areas may be well-presented, there may be unevenness in upkeep in other areas that warrants investigation during a visit.

    Access, layout, and neighborhood: Several reviewers reported concerns related to site access. A steep, long driveway was mentioned repeatedly, with at least one reviewer calling the main entry unsafe or inconvenient while noting that a back entrance was accessible. These details matter for ambulatory residents, family visits, ambulance access, and transportation. Additionally, reviewers described the surrounding neighborhood as rundown, which may affect curb appeal and convenience for visitors. Prospective residents should assess driveway grade, parking, and entrance safety in person and confirm which entrances are intended for regular use.

    Value and overall impression: Cost and perceived value were raised as issues; one or more reviewers felt the price was high and "not worth it." Another comment noted that a resident (husband) felt the place "wasn't as special as he would like," indicating that while care and staff are strong, the overall experience (appearance, atmosphere, or amenities) may fall short of expectations for some. This pattern points to a divergence between high-quality caregiving and mixed physical/experiential attributes, which can influence judgments about whether the community represents good value.

    Gaps and management implications: Reviewers did not provide details about dining, activity programming, or specific management policies, so no firm conclusions can be drawn on those topics from these summaries. That said, the combination of excellent care and reported maintenance or access issues suggests management is succeeding in staffing and caregiving but may need to prioritize capital maintenance, entrance/driveway safety, and neighborhood-facing improvements. Prospective families should ask management during a tour about recent or planned repairs (e.g., the plywood barrier), driveway and entrance safety, landscaping or neighborhood initiatives, and how pricing aligns with services and upkeep.

    Recommendation summary: For families whose top priority is compassionate, reliable care and friendly staff, this community appears worth considering. However, anyone for whom facility appearance, driveway access, neighborhood condition, or perceived value are important should inspect the property closely, ask targeted questions about maintenance and repairs, and confirm pricing and what is included. The dominant pattern is competent, well-regarded caregiving paired with physical and access-related shortcomings that management should address to match the quality of care with the quality of the environment.

    Location

    Map showing location of Cresthaven

    About Cresthaven

    Cresthaven sits quiet but busy, with its female-only memory care home welcoming women aged 55 and up, and there's always something happening, like crafts, games nights, movie nights, and trips out for restaurant outings or walks in the local community, and they make sure everyone gets their devotional time on and off site in a comfortable area, which some ladies find relaxing because it feels like a small social circle rather than a big institution, and that's helped with the indoor and outdoor common areas and gardens where you see residents visiting with each other or family, sometimes taking walks or just sitting in the sun. This place handles many levels of care, so even if someone's needs change over time, like needing skilled nursing or just some help with daily things like getting dressed, bathing, or reminders about blood sugar for diabetes, the staff's right there 24 hours, awake and watching to keep everyone safe, especially for those with memory concerns, and they've put extra focus on memory care, adding security bracelets and alarms in their purpose-built memory care building to prevent wandering or to help if someone starts to act out, and there's a doctor on call, nurses on staff, and regular visits from other health folks like podiatrists, dentists, physical and occupational therapists, and even speech therapists, and when it comes to meals, the kitchen serves daily meals, with vegetarian choices too, and for folks with incontinence, they're good about giving reminders for restroom use. The rooms for memory care are either studio or shared, they aren't fancy but they cover the basics, with wheelchair-accessible showers. Cresthaven does hospice and respite stays, which can be a help for families who need a break, and accepts Medicaid. If a resident needs behavior care, cues for medication, or sensory monitoring devices, they handle that. There's a sense of freedom here, within safe limits, with staff showing respect and support so each woman still has choice and dignity. Transport for outings or doctor appointments is offered both as a courtesy and paid option. Cresthaven's strength lies in tailored, respectful care for women with memory problems, keeping things steady and simple, so in the end, everyone can stay in place as long as they need, always with help nearby if something changes.

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