Overall sentiment across the reviews for Cedar Tree Assisted Living Facility LLC is mixed but leans toward generally positive experiences for many residents paired with some serious negative reports from other families. A significant portion of reviewers praise the facility’s cleanliness, friendly and welcoming staff, and medical oversight — specifically noting an RN on call 24/7, periodic nurse reviews, visiting physicians/nurses, CPR/First Aid–trained employees, and criminal background checks. Many families said their loved ones were well cared for, quickly settled into routines, and enjoyed nutritious meals. Several reviews single out individual caregivers (e.g., Ms. Wade) and the manager as knowledgeable and compassionate, and the facility is often described as well-maintained, fresh-smelling, and conveniently located. Pricing is frequently described as average or affordable, and multiple reviewers said they would recommend the community.
However, there are substantial and severe concerns raised by a smaller but alarming subset of reviewers. These reports include allegations of neglect and abuse, intimidation of family members, unauthorized medication administration, poor wound care leading to pressure ulcers, and instances where residents were found in soiled clothing or had meals or water withheld. A few reviews describe highly disturbing events — for example, a resident being taken to the hospital shortly after admission and later dying, followed by a partial refund — which contributes to perceptions of poor value and raises critical safety questions. These negative accounts stand in stark contrast to the many positive remarks about care and cleanliness, indicating inconsistent quality of care across time or across different residents.
Facility features are generally viewed positively: reviewers note a locked medication area, a security system for residents with dementia, a fenced yard, cable hookups in rooms, and wheelchair-accessible spaces. Yet some reviewers flagged medication/security concerns (one mentioned potential access to drugs from an outside source) and amenity problems (room size complaints, a TV not working). Activity offerings are a particularly mixed theme — some reviews describe social activities and a pleasant, active community, while many others emphasize a lack of programming, a rigid schedule (including early lights-out policies), and an environment unsuited to mentally active residents. This variability suggests that daily life and the level of engagement residents experience can differ widely.
Management and staffing impressions are also mixed. Several reviewers praise the manager as welcoming and informative and credit staff with providing attentive, routine care. Conversely, some comment on poor management, intimidation, or unresponsiveness to family concerns. Staffing levels are described as adequate by many, with quick routine establishment and attentive caregivers; nonetheless, reports of inadequate hygiene, withheld care, or neglect imply lapses in supervision or protocol adherence in some cases. Medication handling receives both praise (locked medication area, nurse reviews, RN on call) and criticism (unauthorized meds, possible external access), which indicates inconsistency in medication safety practices.
Dining and cleanliness are strong positives for many reviewers: food is frequently described as delicious or satisfactory, and the facility is often noted as immaculate. A minority of reviews, however, describe withheld meals, staff taking food, insufficient vegetable options early on, or filthy rooms — again pointing to inconsistent standards. Pricing is generally considered reasonable or cheaper than alternatives by several families, but others felt the cost did not match the quality of care they experienced, especially when serious incidents occurred shortly after move-in.
In conclusion, Cedar Tree Assisted Living appears to provide a caring, clean, and medically supported environment for many residents, with strengths in staff friendliness, medical oversight (RN on call, visiting clinicians), and facility upkeep. At the same time, there are extreme negative reports that raise safety and management concerns: allegations of neglect, medication errors, poor hygiene, withheld food/water, and at least one death associated with a short stay. These conflicting accounts suggest uneven performance across cases. Prospective families should weigh the generally positive recurring themes (cleanliness, compassionate staff, medical availability) against the serious negative incidents reported; ask for detailed explanations of staffing ratios, medication protocols, incident reporting and investigation procedures, activity schedules, and recent quality or state inspection results; and seek references from current families before making placement decisions.
