Mother of Mercy is a non-profit, church-related senior living community that's been helping older adults since 1959, offering a modern but home-like place with 76 certified beds and usually about 56 residents each day. The facility's Care Center gives comprehensive health and residential services, with skilled nursing, rehabilitation programs, memory care called Memory Lane, and a Rapid Recovery Care Center for short-term needs, while independent living is available at Pondview Estates and assisted living apartments are there too, each set up for comfort and nice views from patios or balconies. Staff provide care following federal standards, put up nurse staffing info every day, and use a detailed QAPI and QAA plan to keep up quality, and they've earned A+ ratings and sometimes "zero deficiencies" from the Minnesota Department of Health, although inspection reports show a total of 32 past deficiencies, including some related to infection control. The nurse turnover rate stands at 55.2%, which is higher than the state average, but nurse staffing hours reach 4.50 per resident per day, more than usual for the state. Mother of Mercy focuses on care that matches each resident's wishes and goals and offers palliative, hospice, and therapy services for those who need them. The community features secured memory care areas set up as small houses with private apartments, all leading to central living or dining spaces, and there's a range of activities like music, crafts, outings, bingo, senior prom, family day, and spiritual care with daily church services. Seniors living here can take part in wellness programs, pet therapy, hand massages, and enjoy nutritious meals in comfortable spaces. The staff are known for being dedicated and caring, and the community draws on its Catholic roots and Christian faith, welcoming everyone with dignity and respect. Mother of Mercy keeps all inspection reports available, documents its staffing and quality efforts openly, and continues to adapt its programs and services to support older adults in a safe and comfortable way.
Mother of Mercy
230 Church Ave, Albany, MN, 56307- Independent living
- Assisted living
- Memory care
- Skilled nursing
Caring staff, inconsistent leadership, issues
I'm torn: I've seen real improvements - friendlier leadership, fresh renovations, lots of activities, and many genuinely caring staff who made residents happier - and that has me leaning toward staying. At the same time management is inconsistent with high turnover, some supervisors are bossy, and there have been troubling care failures (lost hearing aids/clothes, yelled-at residents, unreliable laundry, and mediocre pre-boxed meals). Overall the employees I met were loving and attentive, but inconsistent leadership and safety/quality issues mean you should check it out in person and ask tough questions.
Pricing
Schedule a Tour
Amenities
Healthcare services
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Coordination with health care providers
- Medication management
- Mental wellness program
Healthcare staffing
- 24-hour call system
- 24-hour supervision
Meals and dining
- Diabetes diet
- Meal preparation and service
- Special dietary restrictions
Room
- Cable
- Fully furnished
- Housekeeping and linen services
- Kitchenettes
- Telephone
- Wifi
Transportation
- Transportation arrangement (medical)
- Transportation to doctors appointments
Common areas
- Beauty salon
- Dining room
- Garden
- Outdoor space
Community services
- Move-in coordination
Activities
- Community-sponsored activities
- Scheduled daily activities
3.38 · 13 reviews
Overall rating
- 5
- 4
- 3
- 2
- 1
Care
2.7Staff
2.6Meals
1.5Amenities
4.5Value
3.4
Location
About Mother of Mercy
People often ask...
Mother of Mercy offers independent living, assisted living, memory care, and skilled nursing.
Yes, Mother of Mercy allows residents to age in place and adjust their level of care as needed.
The full address for this community is 230 Church Ave, Albany, MN, 56307.
Yes, Mother of Mercy offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
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