Nelson Care Center by Vivie

    420 12th Ave E, Alexandria, MN, 56308
    5.0 · 6 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    5.0

    Compassionate, attentive rehab and care

    I placed my mother here (about 20 miles from home) and I'm so grateful. The collaborative, compassionate staff created a personalized care plan, provided attentive rehab/respite/LTC care with close monitoring and patient education, and ensured a safe discharge home - maintenance was responsive, the room was comfortable, and she enjoyed the food. She even says she wants to stay; I highly recommend this caring, supportive team.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    5.00 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      5.0

    Pros

    • caring, compassionate staff
    • close monitoring and attentive care
    • comfortable room accommodations
    • enjoyable dining/food
    • supportive, genuine environment
    • responsive maintenance
    • proximity to home (20 miles)
    • resident preference to remain (ma wants to stay)
    • highly recommended by reviewers
    • exceptional, collaborative care team
    • personalized care plans
    • patient education and safe discharge planning
    • suitable for rehab, respite, and long-term care

    Summary review

    Overall sentiment across the provided reviews for Nelson Care Center by Vivie is strongly positive, with multiple reviewers highlighting compassionate, attentive staff and a collaborative clinical team. The most consistent theme is the quality of caregiving: reviewers repeatedly describe staff as caring and compassionate, note close monitoring of residents, and emphasize attentive care. These comments suggest reliable daily clinical oversight and a workforce that demonstrates empathy and responsiveness toward residents' needs.

    Clinical coordination and individualized care are another major strength identified. Several reviews mention a collaborative team approach, personalized care plans, patient education, and safe discharge-to-home outcomes. This indicates an organized clinical process with attention to rehabilitation goals and transition planning. The facility is also described as suitable for multiple levels of care — rehabilitation, respite, and long-term care — which points to versatility in services and an ability to meet varying acuity levels.

    Facility and environment aspects are favorably noted as well. Reviewers mention comfortable rooms and a supportive atmosphere that conveys genuine care and gratitude. Practical operations receive positive remarks, including responsive maintenance, which contributes to an overall sense that both resident comfort and facility upkeep are managed effectively. One reviewer specifically cited the facility’s proximity to home (20 miles), and another stated that their mother wanted to remain at the center, reflecting family satisfaction and resident preference.

    Dining and everyday life details are mentioned positively; at least one reviewer said they enjoyed the food. While activities and specific social programming were not detailed in these summaries, the overall language of a "supportive environment" and repeated recommendations suggest residents and families feel their daily needs and comforts are being met.

    Communication and recommendation patterns are notable: multiple reviewers explicitly state they "highly recommend" the center. Mentions of patient education and safe discharge planning imply that staff communicate goals and expectations effectively with residents and families. The aggregate impression is of a facility that balances clinical competence (monitoring, rehab, discharge) with compassionate caregiving and practical responsiveness (maintenance, comfortable rooms, meals).

    There are no explicit negatives reported in the provided summaries. However, the set of reviews is limited and uniformly positive, which could reflect selection bias or a small sample. Absent from the summaries are detailed comments about activities programming, staffing levels at different shifts, wait times for services, or costs — areas a prospective resident or family may still want to investigate. In summary, based on these reviews Nelson Care Center by Vivie appears to provide compassionate, well-coordinated care with comfortable accommodations, effective maintenance, and strong family/resident satisfaction, particularly for rehabilitation, respite, and long-term care needs.

    Location

    Map showing location of Nelson Care Center by Vivie

    About Nelson Care Center by Vivie

    Nelson Care Center by Vivie is a residential care facility located at 420 12th Ave. E, Alexandria, MN, and it's part of Vivie, a nonprofit formed from the merger of Knute Nelson and Walker Methodist. This care center covers many types of services, including assisted living, home care, hospice, skilled nursing, short-term rehab, respite care, enhanced assisted living, therapy, wellness programs, senior housing, memory care, and smart home technology. The center has several safety features like an emergency alert system, a 24-hour call and supervision service, and a focus on staff and resident safety throughout daily operations. Residents get health support such as skilled nursing care, pain management, medication management, weekly health checks, and spiritual care, especially for those in hospice. The physical space has a garden, walking paths, and community areas for socializing, plus a dedicated arts room, a barber and salon, meals all day with allergy and diabetes accommodations, and a furnished environment with laundry and housekeeping.

    Transportation and parking help residents move around more easily. Volunteers age sixteen and older can join a program that brings more connection and activities, led by a Supervisor of Life Enrichment who sets up games, crafts, storytelling, conversations, and time outdoors. Staff at the center include administrative assistants, human resources, physical therapists, and schedulers, making sure every detail, from care to activities, gets attention. Residents can get help with transfers and non-ambulatory care, bathing, dressing, and other daily living tasks, and every person gets a custom care plan shaped to their needs. There are drop-in and short-term care options for those not needing to stay long, and therapy and rehab services aim to help people recover and go home as safely and quickly as possible. The facility also has amenities for comfort and convenience, including meals prepared on site, all-day dining, and community activities. It's operated by Vivie, which has been providing care since 1995, and serves a broad area with multiple locations in the region.

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