Right at Home

Right At Home sits at 2626 E 82nd St Suite 150 in Bloomington, MN and has been helping seniors since 2001, and while its official name sometimes appears as Touching Hearts at Home - Bloomington, folks know it for its strong reputation, with a verified 4.8 rating and a long-standing A+ BBB rating since 2004. The place mainly provides non-medical home care, companion care, and private duty care to seniors who want to stay in their own homes, whether that's for a few hours or up to 24 hours a day, and all the care is personalized so each person gets a custom care plan based on their own needs and preferences, so some might only need help with light housekeeping, meal prep, or getting to appointments, while others need more: bathing, dressing, hygiene, and even help after surgery or for memory challenges like Alzheimer's, diabetes, or Parkinson's. What sets Right At Home apart from places that handle medical care is that it doesn't provide skilled nursing or medical treatment, but the team helps with nearly everything else-companionship, help with walking, transfers, toileting, laundry, running errands, reading books together, cooking, and making life a little easier at home, while also offering respite relief when family caregivers need a break. There are trained, insured, and bonded caregivers, and while the staff isn't pet-friendly, they do try to cover just about every other need, from transportation to meal prep to support with everyday living, and they coordinate with healthcare providers as needed, making sure everyone is on the same page. The facility isn't a Medicare-certified home health or long-term care community, but it's licensed by the MN Department of Health and the North Dakota Department of Health for quality assurance, and the business gets recognized with awards like the 2025 Provider of Choice, Employer of Choice, and Leader in Experience from Home Care Pulse, which is a testament to its thoughtful approach and commitment to building trust. There's a strong leadership and training program so caregivers know what to do, and the company values kindness and reliability, offering flexible work hours and training, even paid time off after a year for staff. For seniors or families who want to explore options, Right At Home gives free consultations, and if someone needs a longer-term stay or commitment, that's accepted as well, but folks should know it's not a pet-friendly place and that the average cost runs more than $35 an hour. Amenities vary but might include furnished rooms, meal services, a dining area, emergency call systems, gardens, walking paths, laundry and housekeeping, community and resident-run activities, a barber and salon, arts rooms, movie nights, phones, and different diets for allergies or diabetes, so the main focus remains on helping people live safely and with dignity at home rather than at a big nursing facility. The care coordinator, Ms. Kim Stender, oversees much of the daily planning, and the place has a 100% satisfaction guarantee-so if there's a problem or adjustment needed, they'll work to fix it as best as they can. Right At Home helps people stay independent in their familiar surroundings, and family members can count on some support, while caregivers work hard to make daily life a little smoother for everyone involved.