Pricing ranges from
    $4,013 – 4,815/month

    Grace Homes - Walnut Lodge

    13708 Portland Ave S, Burnsville, MN, 55337
    3.7 · 3 reviews
    • Assisted living
    • Memory care
    AnonymousCurrent/former resident
    1.0

    Nice facility but abusive staff

    I appreciated the comfortable, homelike facility, great individualized meals, and the convenient location near the hospital and local shops. Unfortunately I experienced unprofessional, lazy and sometimes rude or abusive staff (including a mean nurse and racist behavior) that led me to leave, so I cannot recommend it. That said, there were compassionate, detail-oriented caregivers and a responsive manager who answered calls quickly.

    Pricing

    $4,013+/moSemi-privateAssisted Living
    $4,815+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.67 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      3.7

    Pros

    • Compassionate staff
    • Detail-oriented caregivers
    • Responsive management
    • Quick call response
    • Great food
    • Individualized meals
    • Homelike, comfortable facility
    • Convenient location near hospital and shopping/restaurants
    • Improved care (reported by some reviewers)

    Cons

    • Unprofessional staff behavior
    • Mean nurse reported
    • Lazy staff
    • Rude morning staff
    • Abusive treatment of residents
    • Racism reported
    • Poor care environment (reported)
    • Residents left and facility not recommended by some

    Summary review

    The reviews for Grace Homes - Walnut Lodge present a clearly mixed picture with strong positive notes alongside serious negative allegations. Several reviewers praise the facility for compassionate, detail-oriented caregivers and a responsive management team. Positive comments repeatedly highlight quick responses to calls and individualized attention, suggesting that when the staff and management are functioning well, residents receive attentive, person-centered care. The facility's dining is frequently commended — reviewers call the food "great" and note individualized meal options — and the physical environment is described as homelike and comfortable. Location is another consistent plus, with the facility noted as convenient to a hospital and nearby shopping and restaurants.

    Counterbalancing those positives are multiple, significant complaints about staff behavior and care quality. Some reviewers describe staff as unprofessional, lazy, or abusive, and one or more explicitly call out a "mean nurse." Morning staff are specifically mentioned as being rude in at least one review, indicating possible shift-based variability in experience. Very serious allegations appear in the summaries: accusations of racism and abusive treatment of residents. Those are acute concerns that contrast sharply with the accounts of compassionate caregiving and indicate important variability in staff conduct and resident experience. Some reviewers state they or their loved ones left the facility and do not recommend it, which signals that negative experiences have been severe enough to prompt relocation.

    Management and responsiveness emerge as a nuanced theme. On the positive side, reviewers note a responsive manager and quick call responses, which suggests that leadership can be effective and that communication channels can work well. At the same time, the presence of serious staff-related complaints raises questions about consistency of supervision, staff training, and how management addresses misconduct when it occurs. Multiple reviews mentioning both improved care and ongoing issues suggest that the facility may be in a state of transition for some residents — improving in the eyes of some families while still exhibiting unresolved problems for others.

    Facilities and dining receive uniformly positive mentions: the building is described as nice and comfortable, with a homelike atmosphere, and meal quality and personalization are repeatedly praised. The convenient proximity to a hospital and local shopping/restaurants is a clear practical advantage for residents and families. However, strong facility and dining offerings do not fully mitigate the reported interpersonal and care-quality concerns.

    Overall, the pattern in these reviews is polarized. There are credible, repeated positives around compassion, detail orientation, management responsiveness, good food, individualized meals, and a comfortable setting. Simultaneously, there are serious, specific negatives including allegations of racism, abusiveness, unprofessional or lazy staff, and at least one mention of a mean nurse and rude morning staff. The juxtaposition of "improved care" and reports of residents leaving implies variability across time, staff, or resident situations. Prospective residents and families should weigh both sets of themes: strong aspects of environment, food, and some caregiving staff and leadership, against reported incidents and patterns of poor treatment. Given the severity of some complaints, it would be appropriate for interested parties to ask facility management about staffing stability, staff training and supervision, incident reporting and resolution procedures, and to observe interactions across different shifts before making a decision.

    Location

    Map showing location of Grace Homes - Walnut Lodge

    About Grace Homes - Walnut Lodge

    Grace Homes - Walnut Lodge sits on a quiet cul-de-sac in Burnsville, Minnesota, and has a big rambler-style home with wide shady lawns and a big porch that makes days outside nice and easy for almost anyone to enjoy, and there's plenty of room inside too, with a large activity room, a spa room, and an outdoor deck where residents can dine in warm weather or sit and watch the birds, and if someone enjoys gardening, there are raised garden beds and walking paths out back so it's easy to get some fresh air. The rooms are private and spacious, with choices that feel like a cozy cabin or brighter spaces if someone likes more light, and each room has built-in storage, plus there are furnished rooms with phones and TVs, so it doesn't take much to settle in.

    The staff at Walnut Lodge helps seniors who need different kinds of support, from people who want independence but need a little help with bathing, dressing, or medications, to those with complex health needs, memory challenges like Alzheimer's or dementia, and even those at the end of life who need steady, gentle care, and for folks with mobility problems, the single level and wheelchair-friendly house makes getting around simple. Nurses and caregivers work 24/7, and there's always someone awake during the night in case anyone needs help at odd hours. The manager has a reputation for being nice, responsible, and responsive, helping families feel at ease.

    Walnut Lodge puts a lot of thought into keeping residents involved and active, whether that's with daily exercise based on what each person can do, arts and crafts, reading by a sunny window, or simple activities like baking or gardening, and if someone loves music, different performers from the metro area come in to share songs or play instruments, plus there are movie nights, karaoke, group outings to parks, and time for Bible studies or board games. Special gatherings for birthdays or holidays happen, and families are always welcome to join for a meal or a celebration, making it feel more like home.

    The kitchen puts care into meals, using good ingredients for nutritious food, and there are all-day dining options and special diets for allergies or diabetes, so residents stay healthy and comfortable. Housekeeping, move-in coordination, laundry, dry cleaning, and even help with transportation for appointments or outings are all covered, making daily life less complicated. Community spaces feel comfortable and warm, much like a family home, and pets live at Walnut Lodge too-including a dog, a cat, and sometimes visiting pets-bringing some extra cheer. Safety features like emergency alert systems are in place, and care plans are made for each person, so needs don't get missed. Walnut Lodge offers assisted living, memory care, respite care for short stays, and board and care at a monthly rate starting at $4,013, with services aiming to support both residents and their families, all in a peaceful, home-like place where everyone's welcome to take part in what matters most to them.

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