Park River Estates Care Center

    9899 Avocet St NW, Coon Rapids, MN 55433
    • Assisted Living
    • Memory Care
    • Skilled Nursing
    3.1ยท29 reviews

    Compassionate staff, clean home-like facility

    I'm very pleased with this transition care facility. The nurses, aides and rehab therapists were friendly, compassionate and helped my mom make great progress; rooms are clean, the place feels home-like, staff are organized, and the food is good. I'm grateful for the caring team and would recommend it-there's always room for improvement, but overall we're very satisfied.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.10ยท(29)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.1
    • Staff

      2.5
    • Meals

      3.0
    • Amenities

      3.0
    • Value

      3.0

    Pros

    • Compassionate nursing staff and aides
    • Strong physical and occupational therapy and rehab services
    • Clean, well-presented exterior and some interior areas
    • Home-like atmosphere with friendly staff interactions
    • Organized transition and short-term care programs
    • Generally satisfactory meal quality
    • Timely and appropriate end-of-life care
    • Clean, comfortable resident rooms and living spaces

    Cons

    • Inconsistent staffing levels and coverage
    • Variable staff responsiveness and delayed assistance
    • Gaps in medication-management controls
    • Inconsistent personal-care and bathing routines
    • Sanitation and food-service hygiene concerns
    • Weak front-desk organization and family communication
    • Staff conduct, professionalism, and confidentiality
    • Perceived management focus on financial priorities over care
    • Interior maintenance and aging facility conditions
    • Inconsistent activity scheduling and limited programming
    • Security and property-control weaknesses

    Summary of reviews

    Reviews of Park River Estates Care Center present a mixed picture, with clear strengths alongside recurring operational weaknesses. Positive comments center on the caregiving and rehabilitation teams: many families describe compassionate nurses, aides, and therapy staff, and the facility is frequently recommended for transition/short-term rehabilitation because of effective PT/OT services and organized discharge planning. Several reviewers also noted a pleasant, home-like atmosphere, generally acceptable food, tidy resident rooms, and appropriate, timely end-of-life care when needed.

    At the same time, a number of operational concerns appear repeatedly. Staffing and responsiveness are the most consistent issues: reviewers describe uneven staffing coverage, delayed assistance for resident needs, and inconsistent personal-care routines such as bathing and oral care. Relatedly, items indicating gaps in clinical oversight appear, including concerns about medication-management practices and inconsistent assessment of residentsโ€™ skin and overall condition.

    Communication and professionalism are areas of divergence. Some families praise friendly, helpful staff and good management interactions; others report weak front-desk organization, difficulty reaching leadership, unhelpful phone support, and breakdowns in family communication. There are also concerns about staff conduct and confidentiality, including allegations of unprofessional behavior, gossip, and insensitive language; such matters point to variability in training and culture across shifts or teams.

    Sanitation and facilities-related issues are also mentioned. While the buildingโ€™s exterior and some interior spaces are described as clean and well-presented, other comments raise food-service hygiene and kitchen-sanitation concerns and note that interior maintenance reflects an older building needing attention. Activity programming receives mixed feedback as well: some residents enjoy daily activities, but others note inconsistent schedules and limited offerings.

    Finally, reviewers express questions about management priorities and safety controls. Some perceive a strong emphasis on financial considerations, and there are statements about security and property-control weaknesses that have led to mistrust in certain situations. Given the polarized experiences, prospective residents and families would benefit from a focused tour and specific inquiries about staffing ratios, medication-safety protocols, infection- and food-safety practices, activity schedules, and family communication procedures before making decisions.

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    Medicare Ratings

    4ยท/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Park River Estates Care Center

    Park River Estates Care Center is located at 9899 Avocet St NW, Coon Rapids, MN, 55433.

    About Park River Estates Care Center

    Park River Estates Care Center sits in Rapids, Minnesota, and has been family owned and operated since 1966, offering care and support for seniors needing skilled nursing, rehabilitation, assisted living, memory care, and independent living. The facility holds 99 beds and aims for a home-like feel with both private and shared rooms, each equipped with bathrooms, armoire, wi-fi, cable TV, and a nurse call-light system, and the main spaces have big windows, fireplaces, and furniture that gives it an "Up North" feeling, so you don't feel like you're in a hospital at all. Staff offers 24-hour nursing care with licensed professionals and in-house physician and nurse practitioner services, and they also help with medication management, bathing, grooming, dressing, and eating, which means residents get all the help they need day or night.

    The center supports short-term rehab through partnerships with Centrex Rehab and delivers physical, occupational, and speech therapies, and people recovering from surgery or illness can stay in one of the 14 private Transitional Care Suites with reclining chairs and private bathrooms, plus follow-up care by Licensed Social Workers after discharge. There's daily housekeeping, laundry, and round-the-clock maintenance, and they take care of personal laundry, room cleaning, and repairs without you having to remind them. For meals, residents choose from several options in family-style dining rooms or can order meals to their suites, which the staff prepares to fit different diets and preferences, including help with feeding if needed.

    When it comes to activities, the place stays busy with daily exercise groups, arts and crafts, pet therapy with licensed therapy dogs, bingo nights, and visiting local musicians for entertainment, all designed to keep residents engaged and connected, and there're happy hours, cards, dice games, trivia, virtual museum tours, and parties for holidays and birthdays too. Spiritual needs get attention from a Chaplain who offers private visits, holds weekly services, and leads monthly non-denominational groups, and there's a chapel for quiet reflection, Catholic Communion, or Sunday worship.

    The library honors veterans, and common areas like patient and family lounges, resident lounges with big TVs, and an outdoor courtyard give people spaces to relax or have family visit. The on-site salon, with a licensed stylist, covers everything from haircuts to barber services, so folks don't need to leave the building for grooming. The facility provides vaccinations, in-house dental, podiatry, vision, and audiology services, with lab services and imaging like mammograms and X-rays available when needed, and they also have programs to help with diabetes, heart conditions, weight loss, behavior health, and rehab. The staff handles discharge planning and helps coordinate what someone needs to return home, offering resources to both residents and their families, and they also keep track of your progress after leaving, checking in at 48 hours, 7 days, and 21 days post-discharge to see how you're adjusting.

    The goal at Park River Estates Care Center is to create a comfortable and safe setting so people can focus on feeling better, spending time with others, and living with as much independence as possible while having access to 24-hour healthcare and support.

    People often ask...

    Park River Estates Care Center offers assisted living, memory care, and skilled nursing.

    The full address for this community is 9899 Avocet St NW, Coon Rapids, MN 55433.

    No, Park River Estates Care Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Park River Estates Care Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Park River Estates Care Center directly. There is no cost for this service. We are compensated by the community you select.

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