Pricing ranges from
    $4,236 – 5,083/month

    Heartwood

    500 Heartwood Dr, Crosby, MN 56441
    • Independent Living
    • Assisted Living
    • Memory Care

    Kind staff and engaging activities

    I moved my grandparents here and I'm very happy with the care-staff are kind, knowledgeable and truly know the residents, and activities/entertainment are engaging (Bible study, music, exercise classes, movie nights, outings). The community is beautiful, very clean and cozy with nice common areas (lobby piano, bar/pool table), accessible two-bedroom apartments with in-room washers/dryers, a secure memory care wing, guest suites, walking path, gift shop and an active events calendar. Meals are available on site (per-meal charges) and underground parking is offered for an extra fee, but overall the atmosphere is safe, inviting and residents are well cared for.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    5.00·(11)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.3
    • Amenities

      4.7
    • Value

      3.0

    Pros

    • Engaging activities and entertainment program
    • Knowledgeable, friendly front-desk staff
    • Dedicated memory-care wing with secure coded entry
    • Staff skilled in behavioral de-escalation and individualized care
    • Guest suites for visitors
    • Two-bedroom accessible apartments with in-room laundry
    • On-site dining program and bar amenities
    • Pleasant, well-maintained common areas (lobby, piano, dining room)
    • Exercise gym, walking path, and fenced outdoor areas
    • Active calendar including spiritual, social, and fitness events
    • Clean, well-decorated facility ambiance
    • Gift shop and underground parking availability

    Cons

    • Ancillary fees for dining and parking
    • Shared-room occupancy options that may reduce privacy
    • New memory-care wing with limited operational track record

    Summary of reviews

    Overall impression: Heartwood is presented as a well-appointed, activity-focused senior living community with strong positive feedback on staff engagement, facility upkeep, and social programming. Families and visitors describe a clean, comfortable campus with deliberate design choices for accessibility and memory care, and reviewers frequently highlight the facility’s pleasant common areas and active social calendar.

    Care quality and staff: Reviews consistently emphasize attentive, compassionate staff who know residents’ routines and behavioral triggers. Memory-care programming is described as secure (coded entry) and staffed by personnel experienced in de-escalation and individualized behavior management; families noted calmer episodes and careful monitoring after transfers. Front-desk personnel are repeatedly characterized as knowledgeable and welcoming, contributing to an overall sense of safety and consistent resident oversight.

    Dining and nutrition: The facility offers on-site dining with a pleasant dining room and a la carte meal service; reviewers described meals as nutritious and enjoyable. An on-site bar and social dining options are available, and reviewers appreciated the dining ambiance. Operationally, some dining and parking services are billed as ancillary fees rather than bundled into base rent, which affects total cost-of-care considerations.

    Activities and social life: Heartwood’s programming is a prominent strength. An active calendar includes exercise classes and a gym, movie nights, Bible study, monthly birthday celebrations with music, bus tours, and other social opportunities. Reviewers portray a community with ample options for socialization and fitness across independent and memory-care levels.

    Facilities and accommodations: The campus features a new memory-care wing, guest suites, two-bedroom accessible apartments with in-room washers/dryers, underground parking, a gift shop, and secure outdoor spaces such as a fenced area and walking path. Overall décor and cleanliness receive positive remarks, and the environment is described as cozy, inviting, and well-maintained.

    Management and notable patterns: The impression is of management that prioritizes staffing consistency, training, and resident-centered programming; families expressed gratitude for the level of personal attention and the facility’s atmosphere. Pricing was described as comparable to other regional memory-care options, but reviewers also noted the presence of extra charges for certain amenities. The main operational considerations for prospective residents are these ancillary fees, the presence of shared-room options that may affect privacy preferences, and the fact that the memory-care wing is relatively new and may have a shorter operational track record than other parts of the campus. Overall, Heartwood presents as a clean, activity-rich community with a strong staff culture and a range of amenities, suitable for families who value social programming and attentive behavioral support while planning for the impact of additional service fees and room-type choices.

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    Location

    Map showing location of Heartwood

    Heartwood is located at 500 Heartwood Dr, Crosby, MN, 56441.

    About Heartwood

    Heartwood sits on over 30 acres of tall pines, woods, and wildlife at 500 Heartwood Dr, Crosby, MN 56441, and you really notice all the peace and quiet from nature all around, plenty of wildlife, and a feeling that you're tucked away while still being close to good healthcare at the Cuyuna Regional Medical Center and the CRMC Care Center. The community runs as a non-profit, faith-based ministry and offers many levels of senior care, including independent living for healthy older adults, assisted living for those who need extra help with daily tasks, and memory care apartments designed for people with Alzheimer's or other dementias, to help keep folks safe and calm. They also have respite or short-term stays when someone just needs temporary help, along with home care services if someone prefers to stay in their own place but still wants companionship or non-medical support from trained aides.

    The property holds different types of apartment homes, like the Terrace senior apartments, Commons assisted living apartments, and Arbor memory care apartments, with floor plans in one- and two-bedroom layouts, big rooms with nine-foot ceilings, private patios or balconies for sitting outside, and in-home washers and dryers to make daily chores easier. Kitchens come with refrigerators, dishwashers, stoves, and microwaves, so people can cook if they want to, and there's also a dining room that serves restaurant-style meals and offers personalized catering for events. There's 24.17 acres available overall and plenty of space inside and out, with indoor and outdoor common areas and spots for gatherings, like a conference room for up to 150 people, plus guest suites for visitors.

    Heartwood cares for a lot of needs, handling things like incontinence care, diabetic care, care for people who can't walk, and memory care for those living with memory loss. Residents can take part in devotional activities, worship services, arts and crafts, instructor-led fitness classes in a private fitness center, wellness programs, recreation like billiards and card games, and enjoy indoor and outdoor trails. They've got a library, a creative space for art, a salon for hair care, and a general store, plus a business office and storage lockers for extra convenience. Amenities like transportation and resident parking are provided, so you won't have to worry about getting around, and there's garage parking too.

    Heartwood allows pets, including cats and dogs with some weight limits on the dogs, and offers pet care services to help residents keep their pets healthy and happy, so you'll often see a few friendly animals around. On-site staff help with maintenance, housekeeping, laundry, and extra services like basic cable TV, telephone, and in-home support, so daily life runs smoothly. The community connects closely with healthcare and wellness programs, and they make a point of focusing on spiritual care, with onsite spiritual care and pastors available, and regular opportunities for older adults to expand their spiritual, emotional, and physical wellness.

    There are special programs like Tree of Love to help residents honor and remember loved ones, and resources like an affordable housing toolkit, a POAMN Older Adult Ministry Guide, and dementia-friendly materials, so people have access to the information and support they might need as they age. Heartwood offers a setting that's calm, social, and deeply connected to health and faith, supporting older adults with whatever mix of independence or care they're looking for, and giving families some peace of mind that their loved ones can live in a safe, enriching spot surrounded by woods, birds, and a caring staff.

    People often ask...

    Heartwood offers competitive pricing, with rates starting at a cost of $4,236 per month.

    Heartwood offers independent living, assisted living, and memory care.

    There are 19 photos of Heartwood on Mirador.

    Yes, Heartwood allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 500 Heartwood Dr, Crosby, MN 56441.

    No, Heartwood does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Minnesota, the Department of Health licenses assisted living facilities, publishing the findings of its surveys and complaint investigations.

    License number26228
    Facility typeAssisted Living

    Inspection Reports

    2

    Reports

    15

    Citations

    0

    Complaints

    3

    Years

    18 Mar 2026Inspection
    Identified deficiencies in staffing planning, food service, and fire safety/physical environment. These were level 2 violations.
    • 144G.41 Subdivision 1Minimum staffing requirements
    • 144G.41 Subdivision 1aMinimum food service requirements under Minnesota Food Code
    • 144G.45 Subdivision 2. (a)Fire protection and physical environment
    • 144G.45 Subd. 2(a)(4)Fire protection and physical environment maintenance
    • 144G.45 Subd. 2 (b-f)Fire safety and evacuation plans
    25 Jan 2023Inspection
    Found multiple licensure noncompliance issues across census, food safety, fire protection, background checks, and documentation of medications and treatments. Identified during a January 2023 evaluation.
    • 144G.12, Subd. 1Application for Licensure
    • 144G.41 Subd 1 (13) (i) (B)Food Service Standards (Minnesota Food Code)
    • 144G.45 Subd. 2 (a) (4)Fire Protection And Physical Environment
    • 144G.45 Subd. 2 (b)-(f)Fire Protection And Physical Environment
    • 144G.50 Subd. 5Waivers of Liability Prohibited
    • 144G.60 Subdivision 1Background Studies Required
    • 144G.70 Subd. 2 (c-e)Resident Reassessment and Monitoring
    • 144G.71 Subd. 9Documentation of Medication Setup
    • 144G.72 Subd. 3Individualized Treatment or Therapy Management
    • 144G.81 Subdivision 1Hazard Vulnerability Assessment and Fire Safety

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Heartwood. The information above has not been verified or approved by the owner or operator. For exact information, please contact Heartwood directly. There is no cost for this service. We are compensated by the community you select.

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