Overall sentiment: Reviews for Care Suites of Edina are largely positive, with frequent praise centered on the staff, dining, and the private suite model. Many reviewers emphasize a warm, home-like environment in a smaller community where staff know residents personally. Nursing care receives strong compliments, including mentions of experienced and Parkinson-trained caregivers. The facility’s smaller size, suite layout, and restaurant-style dining are repeatedly cited as important strengths that contribute to resident comfort and family satisfaction.
Care quality and staff: The dominant theme across reviews is the quality and compassion of the staff. Multiple reviewers used words like caring, tender, competent, and connected when describing both nursing and administrative personnel. Several families reported that staff exceeded expectations, formed personal connections, and provided thoughtful end-of-life attention (in many accounts). There are specific commendations for clinical competence (including Parkinson care), a favorable 5:1 patient-to-caregiver ratio reported by reviewers, and examples of staff advocacy and follow-through. That said, there are a small number of strong negative accounts alleging disrespect, neglect, or unempathetic actions—most reviews are positive, but these isolated but serious complaints suggest variability in experience and highlight areas families should probe during tours.
Facilities and suites: The suite concept and private apartment-style rooms are frequently praised for comfort, privacy, and a sense of home. Common areas such as the dining room, sunroom, movie room, salon, and sitting area with a fireplace receive positive remarks for being bright, cheery, and nicely decorated in many reports. However, reviewers are not unanimous: some noted dim lighting, low ceilings, and a confined feeling in remodeled sections, and several mentioned small room sizes or limited space for furnishings. Cleanliness is generally reported positively across many reviews, but a few reviews described dirtiness or unpleasant smells, indicating inconsistency in maintenance or housekeeping in isolated instances.
Dining and amenities: Dining is a clear strength. Reviewers repeatedly call the dining room “amazing” or “5-star,” praising daily specials, à la carte options, dietary accommodations (including diabetes-friendly choices), and a restaurant-style atmosphere. Room service and in-room food options exist, though multiple reviewers noted that room-service meals can arrive lukewarm. Other on-site amenities such as the hair salon, activity rooms, and outdoor patio contribute positively to the resident experience, and in-room conveniences (microwave) are available in some suites.
Activities and social life: Many reviews describe an active calendar with exercise classes, music programs, bingo, outings, religious services, arts and crafts, and more. Several families appreciated that the facility offers both group programming and outings. Conversely, some reviewers reported limited activity offerings or insufficient encouragement for residents to participate; specific examples include a missed fishing trip and a failure to introduce new residents to the community. This points to variability in engagement and the importance of checking how activities are tailored and how staff proactively integrate new residents.
Management, operations, and cost: Several reviewers praised clear explanations of pricing and services during tours, and some noted that the facility accepts Elderly Waiver after a private-pay period and will assist if residents run out of funds. Communication from staff and management is often described as helpful and personal, though isolated negative reports include forgotten appointments, disappointing initial interactions, or unresponsive moments. Cost was mentioned as a typical eldercare concern—reviewers remarked that the price is not shocking for the market but remains high as with most senior care options.
Patterns, contradictions, and recommendations: The most consistent positive patterns are staff compassion/competence, strong dining, and a comfortable, small-community feel. The most consistent concerns are variability—some reviewers report exceptional care and cleanliness while others experienced lapses, and some flagged activity engagement and physical space limitations. There is at least one very serious complaint about dignity at end of life; while rare in the dataset, it is important for prospective families to address directly.
For families touring or considering Care Suites of Edina, recommended questions based on review patterns include: How does the facility handle end-of-life dignity and grief-sensitive care? What is the staffing model and turnover rate, and can they document Parkinson or dementia-specific training? How are new residents introduced and encouraged to join activities? What are housekeeping and odor-control protocols? Can you verify availability, waitlist policies, costs, and when Elderly Waiver conversion would occur? Ask to sample a meal, see the suite in person (including lighting and ceiling height), and observe an activity period to gauge resident engagement.
In summary, Care Suites of Edina appears to offer a compassionate, well-regarded option for many families seeking a smaller, suite-based assisted living environment with strong dining and attentive staff. The predominant reviewer experience is positive, but there are notable areas of variability—particularly around activities, physical space, and isolated reports of poor treatment—that prospective residents and families should investigate during tours and conversations with management.
