Pricing ranges from
    $5,029 – 6,034/month

    Elmore Assisted Living & Memory Care

    202 North St, Elmore, MN, 56027
    4.1 · 11 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Improved facility, serious safety concerns

    I have mixed feelings. I appreciated the promoter/educator who helped place my mom, provided pictures, menus and an activity calendar, and whose passion and networking made placement easy - the facility's appearance and some amenities have clearly improved since the late '90s. But I was alarmed by serious care and safety issues: medication tampering, neglect of medical needs (a resident wasn't taken to hospital and later went to hospice), threats, and discrimination. Staff often seemed busy, distracted on phones, or overworked and demanding of each other; an injured staffer wasn't properly tended. Meals (especially memory care), activities, outdoor space and on-site medical services were limited, the buildings felt old, and costs were high - recommend with caution.

    Pricing

    $5,029+/moSemi-privateAssisted Living
    $6,034+/mo1 BedroomAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.09 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.5
    • Staff

      3.8
    • Meals

      2.0
    • Amenities

      2.0
    • Value

      2.0

    Pros

    • Friendly and helpful staff (some employees)
    • Attentive, above-and-beyond individual caregivers
    • Assistance with placement and transitions
    • Staff provided pictures, activity calendars, and menus
    • Compassionate, dedicated, caring employees described as a 'true gem'
    • Improved appearance and maintained amenities compared with past years
    • Easy to work with administrative/support staff
    • Educational outreach, CEUs, and networking opportunities offered by staff members
    • Staff members described as strong promoters/advocates and resources

    Cons

    • Allegations that some staff do not care about residents
    • Staff frequently on phones and distracted on duty
    • Reports of demanding or demeaning treatment of other staff
    • Medication tampering concerns
    • Neglect of medical needs and poor medical follow-up
    • Failure to transport unwell residents to hospital, leading to hospice
    • Threats directed at residents
    • Allegations of discrimination against people of color
    • Limited or uninspiring activities program
    • No outdoor space available
    • Meals described as bland, not fresh, and lacking variety
    • Memory care meals reported to have little or no choice
    • High cost/expensive fees
    • Aging facilities and lack of on-site medical services
    • No local notary service available
    • Incidents of poor incident response (e.g., slammed hand in door with no disinfectant or bandage offered)
    • Inconsistent staff performance and responsiveness

    Summary review

    Overall sentiment in the reviews is highly mixed, with a clear split between strong praise for particular staff members and serious allegations of neglect, poor practices, and facility shortcomings. Multiple reviews praise individual caregivers and administrative staff for being attentive, compassionate, and helpful—going above and beyond to assist with placement, provide photographs and documentation, and support families during transitions. At least one staff member or representative is repeatedly described as an excellent promoter, educator, and resource who organizes CEUs and networking opportunities, which reflects positively on some aspects of leadership and outreach.

    However, the most significant and concerning theme across the feedback is inconsistency in care and serious safety/quality allegations. Several reviewers report that some staff appear disengaged or distracted (for example, using phones while on duty) and that colleagues are treated harshly or demanded to work inappropriately. More severe reports include claims of medication tampering, neglect of medical needs, failure to transport ill residents to hospital resulting in hospice care, threats toward residents, and discrimination against people of color. There is also at least one account of an incident with a slammed hand where no basic first aid or disinfectant was offered and the staff response was inadequate. These allegations point to potential systemic issues with training, oversight, staffing levels, and resident safety and dignity.

    Facilities and services show mixed feedback. Some reviewers note that the property and amenities have improved since the late 1990s and that basic amenities are present. Nevertheless, other comments describe the buildings as old and lacking important on-site medical services. Practical gaps were identified such as the absence of outdoor space, no local notary, and limited medical capabilities on site. Cost is another recurring concern; reviewers described the community as expensive, which heightens expectations for consistent, higher-quality services that some reviewers say are not being met.

    Dining and activities surfaced repeatedly as weaker areas. Meals are frequently described as bland, not fresh, and lacking variety, with particular criticism that memory care residents have little choice in meals. Activities are reported as limited and predictable—examples given include bingo, weekly meetings, and Bible study—suggesting an insufficient or under-resourced activities program for diverse resident needs. While an activity calendar is provided (and was appreciated by some families), the content and variety appear inadequate for many reviewers.

    Management and staff culture appear to be bifurcated: several reviews highlight compassionate, dedicated individuals who make a meaningful difference and are easy to work with, while other reviews allege significant problems in staff conduct, training, and responsiveness. The positive accounts emphasize individualized, attentive care and strong advocacy by certain employees; the negative accounts suggest lapses in supervision and possible systemic issues around staff behavior, medication handling, and equity. Taken together, these patterns suggest that quality may depend heavily on which staff members are on duty and that leadership should prioritize consistent policies, stronger oversight, improved training, and clearer communication with families to address the reported safety and discrimination concerns.

    In summary, Elmore Assisted Living & Memory Care receives praise for specific staff members, placement assistance, and some administrative supports, but faces recurring, serious complaints about care quality, staff behavior, medical responsiveness, dining, activities, and facility limitations. Prospective residents and families should weigh the positive personal testimonials about individual caregivers against the more severe allegations of neglect and discrimination. If considering this community, families should ask for concrete information about staff training, medication management protocols, incident reporting and resolution procedures, staffing ratios, activity programming details, dining samples or menus, and any recent improvements or corrective actions taken in response to the issues described in these reviews.

    Location

    Map showing location of Elmore Assisted Living & Memory Care

    About Elmore Assisted Living & Memory Care

    Elmore Assisted Living & Memory Care sits in the peaceful farm country of Southern Minnesota, right in Elmore, and gives seniors a homelike place to live with care and comfort in mind. The community breaks into six neighborhoods, with three floors focused especially on memory care, so residents with Alzheimer's or other dementia get extra help in dedicated spaces. People can choose from a range of floor plans, from single rooms to companion rooms, and shared baths and laundry areas are part of daily life here. The building offers ground floor units that are wheelchair accessible, and there are showers, bathtubs, air conditioning, and fast internet to keep things easy and comfortable. Residents get transportation services and parking options if they want to go shopping or attend community events. There's a pet-friendly policy, and the property has outdoor gardens and a special pet area where animals can get some fresh air and everyone can enjoy the scenery.

    Inside, meals are served in a restaurant-style dining room, where people can sit and talk with others. Meal choices include vegetarian, gluten-free, no-sugar, low- or no-sodium, and you can get room service if you want to eat in your own space. Health services include help with medications, diabetic care, memory care, non-ambulatory care, and incontinence care, plus a part-time nurse stays on staff. There's physical therapy, ambulatory and mobility help, and high acuity care right in residents' homes. Activities fill up the days, including daily crafts, bingo games, and even on-site spiritual services for those who want them. Entertainment spaces give people places to gather, and there's a salon for hair and grooming.

    The community's main focus is to help seniors live simply while keeping their independence and comfort. Services like housekeeping, linen, laundry, and maintenance make life run more smoothly. Residents get help with daily living when they need it, and the place encourages making friends and keeping neighbors close. Memory care programs are built to fit those with Alzheimer's and similar needs, and Sunflower Communities runs the setting in a way that supports health and good connections. The property is licensed under state license 31417, so you know requirements are met, and residents are accepted from a variety of payor sources, including CADI, EW, and BI Waivers. The place tries hard to give people room to connect, enjoy robust activities, bring along their pets, and live in a safe, modest environment.

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