Overall sentiment across the reviews is strongly negative with a few isolated positives. The most consistent positive comment is that physical therapy (PT) is perceived as strong; reviewers explicitly say PT is great. Reviewers also note that residents themselves seem pleasant or good, which suggests the resident population and peer environment are not a source of concern. Beyond those points, the feedback focuses heavily on safety, staffing, facility condition, and management/administrative failures.
Care quality and safety are major concerns. Reviews cite a near-fatal oxygen decline, long waits for pain medications, and delays in administering narcotics — all of which indicate potential risks to resident health and comfort. Several reviewers reported moving residents away to obtain proper care, and one reviewer explicitly says they and their loved one are happier and safer after leaving. There is also a reported theory among reviewers that residents are being neglected to a degree described as 'left to die'; whether this is an interpretation or supported by specific incidents, it reflects a high level of perceived danger and distrust concerning the facility’s ability to provide safe clinical care.
Staffing and management issues are frequently mentioned and appear systemic. Multiple reviews point to chronic staff shortages, including specifically understaffed weekend shifts. Poor communication from staff and management is a recurring theme, and reviewers also report expired licenses — a serious regulatory and quality-of-care red flag. These operational problems compound the clinical issues (medication delays, oxygen incident) because inadequate staffing and oversight make it harder to deliver timely, competent care. Several reviewers directly criticize management for failing to address problems or take responsibility.
Facility condition and comfort problems are also prominent. Reviews note a lack of basic room amenities (no TV, no bed hand control) and uncomfortable furniture, which affects resident quality of life. A critical environmental concern is the absence of air conditioning and reports of extreme heat inside the facility (approaching 90°F). Reviewers describe maintenance issues and say requests or responsibilities to fix these problems are not being addressed. Together, these complaints point to neglect of both the living environment and routine upkeep.
Administrative and financial problems were also called out. Billing issues were mentioned explicitly, which can create stress for residents and families and signal poor administrative controls. When combined with expired licenses and management failures, the financial/administrative complaints contribute to an overall picture of a facility struggling with regulatory compliance and basic organizational competence.
In summary, reviewers portray Long Prairie Care Center as a facility with one clear strength (noted physical therapy services) set against numerous, serious weaknesses: unsafe care events or near-misses (oxygen decline, medication delays), chronic staffing shortages and weekend understaffing, expired licenses, poor communication and management responsiveness, environmental and maintenance failings (including lack of air conditioning and no TV/bed controls), and billing problems. The pattern is of systemic operational and oversight issues that have led at least some families to relocate residents to safer, better-managed settings. These reviews suggest immediate attention is needed in clinical safety protocols, staffing levels and licensing compliance, management accountability, environmental controls (especially cooling), and basic resident comfort and administrative practices to restore confidence and protect resident well-being.
