Help Home Care stands out as a dedicated provider of personal care and home health services, with a primary goal of promoting the independence of individuals with differing abilities and medical needs. Through a wide array of offerings—including Elderly Waiver, Alternative Care, Brain Injury, Developmental Disabilities, and 245D Services—Help Home Care ensures clients can remain comfortably in their homes and communities. Each client’s journey begins with an initial assessment, after which a care plan is carefully developed by a Qualified Professional Supervisor. These care plans are tailored to address the client’s specific needs and can be updated as circumstances evolve, ensuring that the care provided continues to meet the highest standards.
Ongoing supervision is a core element at Help Home Care, with supervision visits scheduled every 90 to 120 days to maintain consistent quality and adapt to any changing requirements. For those with complex needs, the expertise of one of the organization’s Registered Nurses is brought in to oversee and refine the care plan. In addition to personal care assistance, Help Home Care recognizes that families often need broader support. The team is committed to being a comprehensive resource—clients and their loved ones are encouraged to seek assistance for external resources, and Help Home Care strives to connect them with helpful options beyond its immediate services.
A strong emphasis is placed on the training and qualifications of staff at Help Home Care. All caregivers are required to complete thorough background checks, undergo initial TB screenings, and have records of Hepatitis B, Covid, and other relevant vaccinations updated. New personal care assistants must also complete training through the Minnesota Department of Human Services PCA Training Test. To ensure that every member of the caregiving team remains informed and prepared, annual training sessions are mandatory for all employees.
Help Home Care places the highest priority on personalized service and client satisfaction. When a family's needs are not fully met, the agency makes it a point to address concerns promptly—clients are given the option to request a change in caregiver and will be provided with another qualified caregiver as soon as possible. For new clients, the process may require a referral from a doctor detailing the individual’s need for personal care assistance, ensuring that the support offered is both suitable and medically appropriate.
By integrating the expertise of Qualified Professional Supervisors and Registered Nurses and offering a diverse selection of support programs, Help Home Care remains devoted to fostering a secure, nurturing, and empowering environment for those it serves. The agency’s philosophy is centered on client dignity, flexibility, and adaptability, with a firm belief in supporting both clients and their families every step of the way.