Gianna Homes

    Gianna Homes Sursum Corda, 4605 Fairhills Rd E, Minnetonka, MN 55345
    • Assisted Living
    • Memory Care

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    Reviews

    3.82·(11)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.6
    • Meals

      5.0
    • Amenities

      4.5
    • Value

      1.0

    Pros

    • Small, home-like residential setting
    • High staff-to-resident attention and frequent interaction
    • Patient, compassionate caregivers
    • Personalized routines and family-centered care
    • Regular, individualized family updates and care coordination
    • Knowledgeable full-time nurse and dementia-care experience
    • Home-cooked meals served in a family-style setting
    • Daily activities including music, exercise, games, and puzzles
    • Supportive transitions into memory care

    Cons

    • Reported gaps in medication oversight, hospice-order coordination, and administration practices
    • Reported inconsistency in staff responsiveness and individualized therapeutic engagement
    • Resident population may be more advanced in dementia than suitable for some prospective residents

    Summary of reviews

    Gianna Homes is described as a small residential memory-care setting in a converted home, with a comfortable, domestic atmosphere and shared common areas. Positive accounts emphasize the home-like layout, frequent caregiver interaction, and a close-knit community. One family also found the setting and daily routines less suitable for a relative whose dementia was at an earlier stage, observing that many residents appeared to have more advanced needs and might participate less in activities.

    Care and staff experiences are notably mixed. Several families describe caregivers as patient, compassionate, attentive, and familiar with residents’ individual preferences. Families also value the personal approach, help coordinating care needs, and regular updates that reflect each resident’s week. A nurse care manager and a professional contact likewise offer positive assessments of the staff’s dementia-care experience. In contrast, one family’s closely aligned accounts of a 28-day hospice placement raise serious concerns about medication decisions, following hospice orders, administration practices, nursing oversight, and staff response to changing needs. The family also described a mismatch between the individualized engagement they expected and the care they experienced. These accounts concern one resident’s end-of-life care and do not establish how frequently similar problems occur.

    Dining is a positive feature in the favorable reviews: meals are prepared in the home kitchen and served in a family-style setting. Activities cited include music, exercise, bingo, puzzles, and other opportunities for engagement, with residents commonly spending time in shared areas. Reviewers differ, however, on how consistently therapeutic interaction was delivered and how well activities matched residents’ abilities.

    Communication and coordination are strong points for some families, including weekly personalized updates, information about care changes, and coordination with outside providers. The contrasting hospice-care account raises concerns about clinical oversight and coordination. Overall, the reviews present a sharply divided picture: many describe a warm, attentive home and strong family partnership, while one family reports significant concerns about medication management and end-of-life care. Prospective families may wish to ask specifically about medication safeguards, hospice-order procedures, nurse supervision, emergency response, and whether the current resident population and activity program fit their loved one’s stage and needs.

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    Location

    Gianna Homes is located at Gianna Homes Sursum Corda, 4605 Fairhills Rd E, Minnetonka, MN, 55345.

    About Gianna Homes

    Gianna Homes is a nonprofit senior living community that's been serving Minnetonka and Plymouth since 2002, and the homes have a welcoming, warm setting with both private and semi-private rooms on the main floor, so there are no stairs for residents to climb, which helps keep things simple for everyone, and there's a nice mix of common spaces including a dining room, a lounge, a family room, a chapel, a kitchen, and a living room with a fireplace. Residents can enjoy gardens, walking paths, a fenced patio, a fountain, and plenty of wildlife on the grounds, and there are places for family events like barbecues or flower picking, which makes for good days when people want to get outside or visit, and the homes use calming colors, have wide handrails, and make sure both natural and artificial lighting are just right for safety and comfort. There's a lower level with a large family room for activities, a carport for covered access, a laundry room, and an elevator for easy movement between floors.

    The staff at Gianna Homes are trained in ethics and go through reference checks, and a registered nurse oversees care full-time, managing the needs of up to 10 residents in each home, which means residents get a lot of personal attention, especially since most of the residents live with some form of dementia, whether it's Alzheimer's, Lewy body, Parkinson's, or FTD, and memory care is available at both the Sursum Corda house in Minnetonka and the Gladys Place home in Plymouth, which lends a familiar and secure atmosphere to folks who need it. The homes also provide general assisted living, hospice, and Parkinson's care, and they're set up to handle all sorts of transfers, including two-person transfers and hoyer lifts, so people at various stages of care needs can stay there comfortably for as long as they need.

    Residents have furnished rooms with telephones, wifi, and emergency alert systems, and housekeeping, laundry, and linen services are included, along with maintenance, so nobody has to worry about chores. There's meal preparation and service daily, with attention paid to special diets like diabetic or allergy-sensitive meals, plus communal dining, and staff can help with bathing, dressing, getting around, and managing medications. Gianna Homes coordinates care with healthcare providers and nearby clinics and offers on-site physician visits, and residents can get physical therapy, music and art activities, sensory enrichment, exercise, and other wellness services during their stay. The homes also offer transportation for local outings, and activities include movie nights, arts and crafts, music, tabletop games, scheduled events, and family gatherings for holidays like Thanksgiving, with flexible daily routines that allow families and residents to shape their days as they like.

    The homes are designed to feel like family spaces, with an emphasis on dignity, loving kindness, and respect, and programs address social, spiritual, emotional, and physical needs, always striving to provide meaningful engagement so days are enjoyable, and staff aim to foster good times and companionship even for those facing memory loss, turning the experience from a "long-goodbye" into a life worth living. Each home stays nearly full, mostly at 98% occupancy, and families often praise the caring staff and warm, helpful approach. The homes allow pets and offer both gardens and greenspace, making them friendly and familiar, and residents or families can choose different payment options, including credit cards. Both Sursum Corda and Gladys Place give residents plenty of privacy, safety, and a feeling of being at home, so each person can live as independently as possible while always having help close by, and for anyone seeking a secure, well-cared-for memory care setting in a quiet neighborhood, Gianna Homes offers a steady, comforting option.

    People often ask...

    Gianna Homes offers assisted living, memory care, and board and care.

    There are 11 photos of Gianna Homes on Mirador.

    The full address for this community is Gianna Homes Sursum Corda, 4605 Fairhills Rd E, Minnetonka, MN 55345.

    No, Gianna Homes does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Gianna Homes. The information above has not been verified or approved by the owner or operator. For exact information, please contact Gianna Homes directly. There is no cost for this service. We are compensated by the community you select.

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