What levels of care does this community offer?

Copperfield Hill offers independent living, assisted living, and memory care.

Are there photos of this home?

There are 2 photos of Copperfield Hill on Mirador.

Can I shift to assisted living and memory care as needed?

Yes, Copperfield Hill allows residents to age in place and adjust their level of care as needed.

What is Copperfield Hill's address?

The full address for this community is 4200 40th Avenue North, Robbinsdale, MN, 55422.

Does this community offer respite care?

Yes, Copperfield Hill offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Copperfield Hill - Robbinsdale, MN

Overall sentiment: Reviews of Copperfield Hill are mixed but skew positive: the majority of reviewers emphasize friendly, caring staff, abundant social programming, reasonable pricing, and a strong sense of community. Many families and residents describe a warm, home-like atmosphere with staff who know residents by name, active engagement from activity directors, and a chef and dining program that some residents rate very highly. Multiple reviewers describe Copperfield Hill as a solid value, especially compared with higher-priced competitors, and praise the facility's location near shopping, churches, and Crystal Lake. At the same time, a meaningful number of reviews raise serious concerns — notably wide variability in cleanliness, building conditions, and memory-care quality — so prospective residents should evaluate specifics closely.

Staff and care quality: The most consistent praise centers on individual staff members: nurses, aides, activity staff, and many front-line caregivers receive repeated compliments for kindness, attentiveness, and personalized care. Several reviews note quick responses to medical or maintenance issues, staff going above-and-beyond (celebrating birthdays, live entertainment, proactive communication), and 24-hour aide availability plus day-shift nurses. However, this positive picture coexists with several troubling reports of inattentive or distracted staff (use of phones in work areas, slow response times, inconsistent turning of residents) and some accounts of poor management communication. Memory-care receives particularly mixed feedback: while some families report exceptional memory-care services, others describe dangerous lapses (examples include medication not ordered for days and a resident found unresponsive without family notification), which created strong warnings to avoid placement. This split suggests staffing, training, and supervision may be uneven between wings and shifts.

Facilities and building conditions: Many reviewers praise recently remodeled sections: bright, light-filled floors, renovated apartments, fresh finishes, and amenities like an atrium/sun room, tavern, and on-site salon. Apartment sizes — especially two-bedroom units with full kitchens, stoves, and dishwashers — receive frequent positive mention. Conversely, multiple reviews report significant problems in other parts of the campus: stained carpets, leaking ceilings, dirty stairs, a dumpy elevator, and companion suites that are small, windowless, and not even in the main building. A recurring theme is a two-building disparity (one side often called the 'Manor' being better cared for, while a 'Lodge' or other wing is described as grungy or dreary). Accessibility concerns (carpet hindering walkers/wheelchairs, awkward bathroom layouts in some memory-care spaces) and elevator reliability are also noted.

Dining and activities: Activities are one of Copperfield Hill's strongest selling points. Reviewers consistently cite a robust calendar, well-attended events, frequent outings, resident-led activities, buddy systems, and varied entertainment (from polka to live bands and outdoor concerts). These programs contribute strongly to socialization and resident satisfaction. Dining reviews are more mixed: many residents praise the chef, recipe-driven menus, large selection, and high-quality meals; others report poor kitchen staffing, unappealing breakfasts, and occasional unedible meals that lead some residents to avoid the dining room. Several reviews mention that dining experience and kitchen staffing have varied over time and can be impacted by turnover.

Management, policies, and cost transparency: Copperfield Hill is repeatedly described as reasonably priced and good value, with perks such as included meals, free meal-card offers, acceptance of the Elderly Waiver program, and some complimentary family meals at move-in. The family-owned, non-corporate identity is viewed positively by many. Nevertheless, there are repeated comments about unclear add-on charges, unwanted monthly fees, and requests being postponed. Several reviewers flagged inconsistent communication from management, occasional rude or flippant managers in particular wings, and sales or intake practices that felt misleading to some families. These themes point to the importance of clarifying billing, included services, and transition policies during tours.

Patterns and variability: A dominant pattern is variability — not just in opinion but in experience across different wings, shifts, and staff. Positive and negative reports often reference the exact same features (e.g., dining, cleanliness, or memory-care), suggesting that the resident experience depends heavily on which building/unit a resident occupies, which caregivers are on duty, and current staffing levels. Cleaning staff turnover and kitchen staff shortages were specifically called out as drivers of sudden declines in cleanliness or meal quality. Several reviews that were very positive also included caveats about specific problems (elevator, occasional slow maintenance, or dining lapses), reinforcing the theme that experiences can change over time.

Recommendations for prospective residents/families: Given the mixture of strong positives and some serious negatives, prospective residents should: (1) tour the exact building and apartment they would occupy (ask to see both wings and companion suites), (2) sample a meal and meet kitchen/ dining staff if possible, (3) ask for specifics about memory-care staffing ratios, medication management procedures, and incident reporting policies, (4) request a written list of all included services and any potential add-on fees, (5) ask about recent turnover in housekeeping and kitchen staff and what remediation has been implemented, and (6) check on elevator reliability and accessibility for mobility devices. Also speak with current residents and families about both day and evening/weekend experiences to get a fuller picture.

Bottom line: Copperfield Hill offers many real strengths — engaged staff, plentiful activities, strong social life, sizable apartments with kitchens, and good value — that make it an attractive option for many seniors. However, the facility also shows meaningful inconsistencies: parts of the campus and some services are outstanding while others are in need of attention, and there are isolated but serious reports related to memory-care safety and sanitation. A careful, targeted tour and specific questions about the points above will best help families determine whether Copperfield Hill’s strengths outweigh the risks for their particular situation.

Copperfield Hill is a family-owned senior living community serving adults over 55 since 1986, and you'll find a sense of belonging with helpful, joyful, and kind staff around who are available 24/7 and trained in specialized care, including support for Alzheimer's and other memory concerns, and this community offers three levels of care-Assisted Living, Memory Care, or Independent Living-all within the same apartment, so people can age in place without having to move every time needs change; they also provide hospice services that work with residents right in their apartments and have a secure memory care unit for people who need extra support and safety. You can bring your cat if it has its shots and you pay a deposit, and you'll see a lot of activity with clubs, social dining, musical events, exercise classes, birthday parties, book and garden clubs, and off-site trips for shopping and attending local events. Residents can use spacious apartments, manor and lodge amenities, and enjoy home-cooked meals, restaurant-style dining, and a daily coffee hour in a nice dining room, plus they hold special theme nights sometimes, and there's a library, sun room, movie room, Wi-Fi, and heated underground parking so people can relax or join in when they want.

Copperfield Hill has walking paths, an enclosed courtyard, areas inside and out for sitting with neighbors or visiting family, and a beautician on site, and you'll find the layouts easy to move in with wheelchair access and roomy spaces. The staff support independence by giving help with bathing, dressing, medication management, and more, without getting in your way, and people get personalized care plans that change when needs do, and the community has processes for emergency situations and protocols for care, with RNs, LPNs, CNAs, and NAs who all get regular training. Those living in Assisted Living can rent month-to-month, while Independent Living needs a yearly lease, but short-term or respite stays aren't offered, and you can pick how many meals you want included every day-three are available-and the kitchen focuses on nutrition for seniors, with meals from scratch and different menu choices.

Copperfield Hill runs regular vaccination clinics on site if residents want them, and provides both free and paid transportation to doctor appointments, social gatherings, and shopping, and keeps families up to date with communication through a chosen representative, including during emergencies or care meetings. Complaints or problems go through a set process with the assistant manager, director, or executive director, so people can speak up if something's not right, and the management's run by a dedicated director team trained in what they do. The grounds are landscaped with gardens for walking or sitting, and the inside feels safe and friendly, quieter in small neighborhood groups so friendships can grow. There's a focus on letting people live how they want, with support for those who need more help and room for those who want to stay independent, and people looking for a steady, long-running community with a homey atmosphere, many activities, and flexible care might find Copperfield Hill a good fit for their needs.

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