Overall sentiment across the reviews for Savage Senior Living is mixed, with a substantial split between strong praise for staff, cleanliness, programming, and the property itself, and significant operational and management concerns that trouble several reviewers. On the positive side, multiple families and residents highlight a clean, well-maintained facility with attractive grounds and a notable valley view. The community is described as small and close-knit, and several reviewers emphasized that their family members settled in, appeared content, and enjoyed social activities. Staff receive frequent praise: many reviewers call staff polite, kind, caring, and helpful, and some specifically note attentive, timely assistance and an engaged Director of Activities who runs meaningful programs such as reminiscence groups. A number of reviewers said they would recommend the community, indicating good personal care and comfort for some residents.
However, there are recurring operational and safety concerns that temper the positive impressions. Multiple reviews allege false advertising or amenities that are either missing or not functioning as advertised. Transportation is a common pain point — the community shuttle reportedly does not run regularly, reducing convenience for residents and families. Medication access problems were mentioned explicitly (prescriptions unavailable), and at least one review describes an electrical issue where a circuit breaker tripped; maintenance’s reaction to problems was criticized, with reports of staff blaming residents’ lamps rather than addressing underlying issues. These accounts contributed to perceptions that management is sometimes unable or unwilling to solve problems.
Safety and accessibility issues are also notable. Reviewers pointed out the absence of pull cords in bathrooms and bedrooms, which is an explicit safety concern for residents who may need emergency assistance. Flooring choices were flagged as problematic for mobility devices: carpeted areas adjacent to hard flooring can impede walkers and increase fall risk. The facility’s unit mix also drew criticism — some families wanted a one-bedroom but were told only studios were available, which may limit options for prospective residents.
Dining and staffing consistency present mixed signals. Some reviewers found meals satisfactory and participation in activity-related dining acceptable, while others criticized the food for lack of variety and poor taste, specifically suggesting breakfast could be improved. Staffing levels appear inconsistent: while many reviewers praise individual staff members and describe “incredible” employees, others say the community is short-staffed and suffers from slow response times. This inconsistency suggests variability by shift or by unit, which can create an uneven resident experience.
A strong theme in the negative reviews is unmet expectations and distrust of management. Multiple reviewers used words like "unfulfilled promises," "disappointed," and stronger warnings such as "stay away" or "do not give money," indicating some families felt misled during the touring or contracting process. These comments, together with reports of unresolved maintenance, transportation, and medication issues, point to systemic communication and operational shortfalls rather than isolated incidents.
In summary, Savage Senior Living appears to offer a pleasant physical environment with caring, compassionate staff and meaningful activities that many residents enjoy. At the same time, prospective residents and families should be cautious and investigate specific operational details before committing: confirm which amenities are actually available and operational, verify transport/shuttle schedules, ask about medication access procedures, inspect safety features such as pull cords, and clarify apartment types and availability. It would also be prudent to ask about staffing ratios, response time expectations, and how management documents and resolves maintenance or safety incidents, since reviews show strong variability between excellent individualized care and systemic management or operational lapses.
