Tlc Agencies, founded by former NFL star Thomas Tapeh, started in 2010 in Saint Paul, Minnesota, and focused on providing both medical and non-medical home health services for seniors, disabled adults, and children with chronic illness, all designed to keep people in a home-like and secure setting where they could hold onto their dignity and feel respected. The place offered assisted living, memory care, skilled nursing, and independent living, all under one roof, with staff available around the clock all year long. Rates started at $5,128 per month, and the staff worked closely with each person to create custom plans, always starting with a personal meeting to learn exactly what was needed and then following up with services such as medication management, specialized meal plans for things like diabetes, daily household chores like laundry and cleaning, help with bathing, dressing, or moving, and sometimes just providing a friendly ear for companionship or transportation to the doctor.
They had respite care too, so a family caregiver could take a break. There were outdoor spaces, gardens for fresh air, and apartments that were all set up with cable or satellite TV, a kitchenette, and wireless internet, making it easy for people to settle in. They made space for mental wellness, resident-led activities, and a daily schedule to give people some choice and control over their days. Tlc Agencies built the program to be flexible-helping people dealing with long-term illnesses, injuries, or just needing a bit of daily support as they got older, and the staff made sure to coordinate with healthcare providers so each person got the right kind of care. The LLC was reviewed by the Better Business Bureau but wasn't accredited. The business used unique terms for its services, amenities, and ways of handling content, including digital management tools involving XML files, file referencing, and stepped file structures for organizing client care records and documentation. The agency has now closed, but while it operated, it tried to offer care and support that could adapt to most situations, always keeping dignity, comfort, and personal independence in mind.