Lake Winona Manor - Winona Health

    865 Mankato Ave, Winona, MN, 55987
    3.8 · 5 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Effective rehab, clinical atmosphere, lapses

    I'm conflicted. The place felt very hospital-like and my loved one's room was dark; nurse's aides were often ineffective (a bandage sat on the couch for a week) and activities were limited by the strict rehab schedule. That said, the core staff were amazing-they listened to family and provided thoughtful care-my loved one made steady rehab progress (coccyx ulcer and blisters healed), and there was a pleasant weekend musician and room for visits. I'd recommend for rehab results but beware the clinical atmosphere and caregiver lapses.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.80 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      4.0
    • Meals

      3.8
    • Amenities

      2.0
    • Value

      3.8

    Pros

    • Helpful/likable staff
    • Amazing staff
    • Staff listens to family
    • Thoughtful, attentive care
    • Good rehabilitation progress
    • Ulcer on coccyx healed
    • Blisters healed
    • Patient overall improvement
    • Room available for visiting
    • Weekend musician/entertainment

    Cons

    • Dark room
    • Hospital-like environment
    • Ineffective nurse's aides
    • Bandage left on couch for a week (neglect)
    • Limited activities due to rehab schedule
    • Strong negative hospital-level experience reported ('worst hospital', 'would bypass')

    Summary review

    Overall sentiment across the provided review summaries is mixed, with clear, strong positives around individual care outcomes and staff responsiveness alongside troubling reports of neglect, inconsistent caregiver performance, and an institutional atmosphere. Several reviewers praise the clinical and rehabilitative results — patients showed measurable improvement, wounds such as a coccyx ulcer and blisters healed, and rehabilitation progress was explicitly noted. At the same time, other reviewers framed their experience very negatively, using phrases such as "worst hospital" and saying they would bypass the hospital, indicating deeply dissatisfied experiences for some families.

    Care quality shows a split pattern. Positive comments emphasize effective rehabilitation and wound healing, suggesting the facility can provide competent clinical treatment and that some residents benefit substantially from therapy and nursing oversight. However, negative accounts raise safety and basic-care concerns: at least one reviewer observed a bandage left on a couch for a week and described nurse's aides as ineffective. Those specific incidents suggest lapses in routine care and hygiene and indicate variability in day-to-day caregiving standards. The coexistence of good clinical outcomes and reports of neglect points to inconsistent quality control or variability in staff performance or shifts.

    Staff-related themes are likewise mixed but tilt toward positive in aggregate. Multiple summaries explicitly praise staff as "amazing," "listens to family," and providing "thoughtful care," and these comments reflect strong interpersonal care, family communication, and attentiveness in many cases. This is reinforced by the availability of visiting space, which families appreciated. Conversely, the presence of ineffective nurse's aides reported by other reviewers highlights uneven staffing competence or supervision; this inconsistency undermines confidence despite instances of very good staff behavior.

    Facility and environment comments are split. On the positive side, reviewers noted a room available for visiting and occasional activities such as a weekend musician, which can contribute to a pleasant atmosphere for residents and visitors. On the negative side, the facility was described as "dark" and "hospital-like," suggesting a clinical, institutional feel that some found off-putting. These observations point to differences in expectations: some families may prioritize clinical effectiveness and staff compassion, while others place greater value on a warm, homelike environment.

    Activities and scheduling appear constrained for some residents. While there is at least one positive mention of entertainment (a weekend musician), another reviewer noted limited activities because of the demands of a rehabilitation schedule. This implies that residents focused on rehab may have fewer opportunities for social or recreational programming, and that program scheduling may not be flexible enough to incorporate both therapy and broader activity engagement.

    Management and oversight are implied rather than directly described, but patterns in the reviews suggest both strengths and weaknesses. The positive reports about staff listening to families and providing thoughtful care reflect good communication and responsiveness in certain interactions, which are typically signs of effective management. At the same time, reports of bandages left unattended and ineffective aides point to potential gaps in supervision, training, or staffing levels. These contrasting signals indicate variability in leadership effectiveness from shift to shift or unit to unit.

    Notable patterns: experiences appear polarized. Several reviewers experienced very good, improvement-focused care with attentive staff and positive clinical outcomes, while others experienced neglectful or inadequate care and an institutional atmosphere that prompted strong negative judgments. The most serious concerns raised involve basic wound care and aide effectiveness — concrete, actionable issues rather than vague dissatisfaction. Conversely, the most solid positives are tangible improvements in rehabilitation and wound healing and explicit family-centered behaviors by staff.

    In summary, Lake Winona Manor - Winona Health receives praise for its rehabilitative outcomes, wound healing in some cases, and staff members who listen to families and provide thoughtful care. However, potential residents and families should be aware of the inconsistent reports: some reviewers describe a dark, hospital-like environment, ineffective nurse's aides, neglected items (a bandage left on furniture), and activity limitations tied to therapy schedules. These mixed reviews suggest variability in daily care quality and environment; prospective families should consider touring the facility, asking specific questions about nursing aide staffing and supervision, wound-care protocols, and how activity schedules are balanced with rehab to get a clearer sense of whether the facility will meet their expectations.

    Location

    Map showing location of Lake Winona Manor - Winona Health

    About Lake Winona Manor - Winona Health

    Lake Winona Manor - Winona Health sits right next to Winona Health Hospital in Winona, Minnesota, and has room for up to 110 residents who need skilled nursing care, long-term care, short-term rehab, or memory care for dementia or Alzheimer's. The place feels safe with security and safety features, sprinkler systems, and staff around 24/7, so families usually feel a bit more at ease. The rooms come with private spaces, housekeeping, kitchens or kitchenettes, washers and dryers, cable TV, and regular maintenance whenever it's needed, which can help daily life run smoother. There's a game room, spots for social activities, a dining room serving meals, guest parking, WiFi, and a fitness center where folks can spend some time if they want to. Residents can use the beauty salon or barbershop right on site, and the place has nice outdoor areas-even a secure aviary-so you sometimes hear the birds while sitting outside. Staff helps with personal care tasks like bathing, dressing, grooming, and toileting, and there's assistance for people who use wheelchairs or need help walking around the building. The care team's made up of nurses and aides, with people who know how to work with dementia and sometimes even have special training every year to help handle tough situations or ease anxiety. There's IV therapy, Total Parenteral Nutrition, wound care from certified nurses, physical, occupational, and speech therapy in the Transitional Care Unit, along with extra services like aroma therapy and a Namaste program, which are meant to calm and gently engage seniors. When people are ready to leave, the staff helps arrange home care, so it's not as overwhelming to return home. Meals and snacks come with the stay, and there's an emphasis on nutrition and wellness programs, plus activities like arts and crafts, social groups, educational talks, and exercise classes. The memory care areas feel homey and are set up to make everyone comfortable, with secured areas and small group settings-like the Adith Miller and Roger Metz Manors, which each house about ten residents and offer chances for meaningful activities. The Manor's also got unique programs for wound care and therapies available, weekly consultations, and plenty of help for folks with Alzheimer's or memory problems. People often enjoy therapeutic recreation or community activities, and the staff even get residents out for safe supervised outings when they're able. Lake Winona Manor accepts long-term care insurance, offers respite care and hospice, has a dedicated spiritual support department, and provides pharmacy services. The location is close to extra support, including hospital care, labs, imaging, psychiatry, counseling, women's health, cardiopulmonary rehab, family medicine, and more-all connected under the broader Winona Health system, so there's quite a range of care, therapies, and even school-based health resources or online patient management. You'll also find virtual urgent care and after-hours help, plus specialty clinics like sleep labs or CPAP supply. Overall, the place puts a focus on care, safety, and some good old-fashioned comfort, working to help seniors live as well and as safely as they can.

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