Overall sentiment across the reviews for Stonecrest is strongly positive, with repeated emphasis on compassionate staff, robust memory care, an active social environment, and well‑maintained facilities. The majority of reviewers highlight the caring nature of nursing and caregiving teams — with many notes about staff who know residents by name, long‑tenured aides, and staff who provide emotional and spiritual support in difficult moments. Memory care is frequently praised as loving and personalized; several reviewers specifically describe compassionate end‑of‑life care and attentive support for families.
Activities and social life are a clear strength. Multiple reviews single out a phenomenal Recreation Director and a very full schedule of tailored activities: movies, concerts, theater trips, evening music programs, exercise classes led by an on‑site professional, and other social offerings. The community is described repeatedly as lively and welcoming, and residents and relatives often express that the place feels warm and friendly. Transportation services, including campus buses and excursions to local events, further support an active lifestyle for residents.
Facilities and amenities receive consistent commendation. Stonecrest is described as clean and recently remodeled in places, with bright, airy apartments (many with full kitchens and ample storage), large common areas, a theatre, beauty salon, exercise room, library access via an indoor sky bridge to the Woodbury Library/Central Park/YMCA/arboretum, gardens and a pond, and multiple comfortable entranceways with fireplaces and decks. Housekeeping and maintenance are noted as attentive, and many reviewers appreciate the newer carpeting and furniture in remodeled areas.
Dining receives generally favorable comments — multiple reviewers call the food excellent and praise the chef and kitchen staff — but there are mixed opinions. While many residents enjoy meals, a small number mention the food can be too salty or simply not to their taste. One reviewalludes to internal kitchen staffing issues with a remark to "avoid working in the kitchen," which should be interpreted as an isolated concern rather than a pervasive theme given the overall praise for dining staff.
Administration, communication and safety procedures are highlighted positively. Several reviews praise proactive tour staff, follow‑up from the housing counselor, and a campus administrator who keeps families well informed. COVID‑19 safety protocols and visible precautions were noted as effective, and residents/families felt safe and well‑informed during the pandemic. The availability of a nurse on duty, call buttons for staff summons, and responsive care plans for transitions are seen as reinforcing resident safety and family confidence.
Concerns are relatively limited but worth noting. Apartment size is a recurring minor complaint — some units are described as small or not ideally sized for everyone. Staffing complaints are not widespread but appear in a few reviews: mentions of short‑staffing and at least one strongly negative account of insufficient or uncompassionate care suggest there can be variability in individual experiences. The location is characterized by a few reviewers as rural or farther out, which may be inconvenient for some families. These negative notes are outnumbered by positive ones, but they indicate areas for continued monitoring by prospective residents and families.
In summary, Stonecrest is portrayed by most reviewers as a warm, well‑run senior living community with standout caregiving, strong memory care, plentiful activities, and solid amenities including useful connections to local resources (library, YMCA, arboretum). Dining and facilities are generally well regarded, and administration/communication practices receive consistent praise. Prospective residents should weigh unit sizes and personal dining preferences and may want to ask questions about staffing levels and specific care needs during tours, but the prevailing impression is that Stonecrest delivers high‑quality, compassionate residential and memory care that satisfies most families and residents.
