Family Partners Home

    12882 Manchester Rd # 201, Ballwin, MO, 63131
    4.7 · 9 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    5.0

    Small homelike dementia care recommended

    I looked at many options and picked this place - best decision. The small, new home-style residences (about 12 residents each) have a homelike, very clean environment, outdoor courtyard, and dementia-friendly touches like large photos on doors. Staff are caring, well-trained and accessible (Jonna and the house manager stand out), the director of nursing coordinates care well and hospice is in place, and communication with families is proactive. Meals are good, activities are engaging, residents are calm and happy - I highly recommend this family-like, well-organized facility.

    Pricing

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    Amenities

    4.67 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      4.7

    Pros

    • Friendly, attentive staff
    • Calm and happy residents
    • Personalized, resident-centered care
    • Dementia-friendly environment (large photos on doors)
    • Well-trained staff with dementia expertise
    • Owner and management involvement
    • Caring house managers
    • Engaging activities and a dedicated activity director
    • Knowledgeable director of nursing
    • Excellent medical coordination
    • Proactive family communication
    • Safe, comfortable, and homelike setting
    • Excellent caregiver-to-patient ratio
    • Small home footprint (12–13 patients per home)
    • Multiple small homes (three homes)
    • New and spacious homes
    • Outdoor courtyard
    • Hospice services available on-site
    • Clean and well-maintained facilities
    • Good meals/dining
    • Accessible and accommodating staff
    • Easy to get to / convenient location
    • Family-like atmosphere
    • Highly recommended by reviewers
    • Plenty of daily activities
    • Respectful, loving care

    Summary review

    Overall sentiment: Reviews for Family Partners Home are uniformly positive. Across multiple summaries reviewers consistently highlight high-quality, compassionate care, specialized dementia support, and a homelike, well-organized physical environment. There are repeated mentions of excellent staff-resident relationships and strong communication with families. No recurring negative themes or complaints appear in the summaries provided.

    Care quality and staff: Reviewers emphasize attentive, personalized care and a staff that is both caring and well trained, especially for memory care. Specific personnel attributes are frequently called out: a knowledgeable director of nursing, an engaged activity director, kind house managers, and owner involvement. Medical coordination is described as excellent and proactive—staffers communicate well with families and coordinate with hospice where needed. The combination of a favorable caregiver-to-patient ratio and staff expertise is presented as a core strength, producing calm, happy residents and high family satisfaction.

    Facilities and model of care: Family Partners Home operates multiple small, homelike residences (three homes with an average of 12–13 patients per home), and reviewers view this small-footprint model as a major advantage. Homes are described as new, spacious, beautifully organized, very clean, and homey. Dementia-friendly design elements—such as large photos on doors—are specifically noted, supporting the facility’s suitability for memory-care residents. Outdoor features (an enclosed courtyard) and well-maintained interiors contribute to a safe, comfortable atmosphere that reviewers repeatedly praise.

    Activities, dining, and daily life: Activities and mealtimes receive positive comments. Reviewers mention an engaging activity director and a full slate of daily activities, helping create a family-like, lively environment. Meals are described as “really good,” and staff accessibility/attentiveness extends to everyday routines, which families appreciate. The small-home setting and individualized attention appear to enhance residents’ day-to-day quality of life.

    Management, communication, and additional services: Management involvement and accessibility are recurring themes—owners and managers are described as caring, supportive, and easy to reach. Family communication is characterized as proactive and clear. Medical and ancillary services are well coordinated; reviewers explicitly note hospice services are available on-site when necessary. Several reviewers state they would highly recommend Family Partners Home and rank it top among multiple options considered.

    Notable patterns and considerations: The dominant pattern is consistently high praise for staffing, dementia expertise, personalized care, and the small-home model. Concrete details—three homes, roughly 12–13 residents per home, dementia-friendly signage, hospice availability, and specific leadership roles praised (DON, activity director)—appear repeatedly and lend credibility to the positive assessments. There were no specific negatives reported in the provided summaries; reviewers focused on strengths such as cleanliness, organization, and a family-like atmosphere. Based on these summaries, Family Partners Home stands out as a small-scale, memory-care–focused provider with strong staff engagement, good medical coordination, and a homelike environment that families find reassuring and recommend to others.

    Location

    Map showing location of Family Partners Home

    About Family Partners Home

    Family Partners Home sits at 12882 Manchester Rd, Suite 201, in Ballwin, Missouri, and has served seniors since 2002 as part of the Continuum senior living community, offering many care options under one roof, which means older adults can find independent living, assisted living, memory care, and skilled nursing all in one place and can move between them as their needs change over time. The staff, which includes nurses, social workers, and gerontologists, stays on call 24/7, so support and help with daily tasks, medication, and medical care are always available, and each resident gets a personal care team of five people who check on their needs and adjust care plans as things change, with services like medication management, personal and companion care, meal help, bathing, and grooming all part of daily life. Memory Care at Family Partners Home uses a secure setting, specialized programs, and the GUIDE Program for people living with Alzheimer's or dementia, and the memory care area provides 24-hour support with memory-enhancing activities to help residents stay engaged. Assisted living rooms include semi-private, studio, one-bedroom, and two-bedroom options, with caregivers helping as needed, while those choosing independent living get maintenance-free living, resort-style amenities, social activities, and can add extra support if wanted, so everyone can live how they like. Skilled nursing offers round-the-clock care for those who need help after a hospital stay, wound care, or rehabilitation, with nurses and aides handling complex treatments. The community stays lively with life enrichment programs, regular social activities, and easy access to local parks like Des Peres Park and Queeny County Park, and the campus sits close to four cafes, nine restaurants, fourteen pharmacies, a doctor, a hospital, and churches like Christ the King Church and St John Church, so daily needs or outings aren't hard to manage. Seniors and families can also use extra services such as Private Duty Home Care, Bill Pay Services, Senior Transportation, Care Management, and emergency alert devices like Pill Dispensers, with automated tools that make health routines easier and safer, and staff members make regular supervisory visits to make sure all care stays on track. There's also respite care for temporary stays if a primary caregiver needs a break, and employment and training programs for caregivers, which helps staff understand each person's needs better. The mission at Family Partners Home centers on giving steady care that adapts to what each person needs at every stage of life, and with a strong focus on relationships, the team works to help both seniors and their families feel supported, respected, and at home. Further details always show up on their website, www.FamilyPartnersHome.com, and the Family Partners Villas provide another living option inside the community for those wanting a senior villa experience.

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