Pickering Place

    18813 Main St, Belton, MO, 64012
    4.4 · 10 reviews
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    4.0

    Friendly community wrong phone calls

    I like it here - friendly, easy to live in, with a nice clubhouse for larger gatherings and a great neighborhood. My main complaints: the listed phone (ends in 1885) is wrong and rings a resident, and despite asking them to stop I get aggressive, never-ending calls from the agency/real estate.

    Pricing

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    Amenities

    4.40 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.0
    • Meals

      4.4
    • Amenities

      4.0
    • Value

      4.4

    Pros

    • Attractive neighborhood
    • Nice clubhouse suitable for larger gatherings
    • Clean facilities
    • Friendly atmosphere
    • Easy to live

    Cons

    • Aggressive real estate/agency calls
    • Persistent, never-ending contact from agency
    • Incorrect phone number ending in 1885 routes calls to a resident
    • Requests to stop calling not respected

    Summary review

    Overall sentiment from the provided review summaries is mixed. Reviewers consistently highlight positive aspects of the physical environment and day-to-day living — they describe the neighborhood as attractive, the community as clean and friendly, and the overall living experience as easy. At the same time, there are significant and recurring concerns about the facility’s external marketing and communication practices, particularly persistent and intrusive outreach by a real estate or agency partner and a problematic phone number that is directing calls to a resident.

    Facilities and neighborhood: The property appears to be well-regarded for its location and shared spaces. Reviewers mention the neighborhood looks great, indicating curb appeal and a desirable surrounding area. The clubhouse is specifically noted as a strong asset: it is described as nice and suitable for hosting larger gatherings, which suggests the community has functional and attractive common space that supports social events. Cleanliness is repeatedly noted, which reinforces an impression of good upkeep in communal areas.

    Staff, care quality, and daily life: Direct commentary about clinical care, medical oversight, or dining services is absent from the summaries provided. However, residents or visitors describe the atmosphere as friendly and overall "easy to live," implying that routine daily life and interpersonal interactions are generally positive. Because there is no explicit information about medical or assisted-care quality, no conclusions should be drawn about clinical services from these reviews alone.

    Activities and social opportunities: The mention of a clubhouse that can host larger gatherings points to at least some capacity for communal activities and social programming. While reviewers do not detail specific activities, the availability of suitable event space is a concrete indicator that the community can support group functions, celebrations, and resident-organized events.

    Management and communication concerns: The most serious and consistent negatives relate to outreach and contact management. Reviewers report aggressive, never-ending contact from a real estate agent or agency. A concrete operational error is noted: an incorrect phone number (ending in 1885) that rings to a resident. That error has resulted in calls directed at a resident and a stated request not to be called. Reviewers indicate that these calls persist despite the request, raising privacy and nuisance concerns and suggesting weak processes for contact-list maintenance and honoring do-not-call requests. These issues could negatively affect resident comfort and privacy and give an impression of poor external communications management.

    Notable patterns and gaps: The dominant positive themes are location, cleanliness, friendliness, and functional communal space. The dominant negative theme is communication/marketing behavior and a specific contact-data error. There is limited or no information in these reviews about dining services, medical care, staff responsiveness to health needs, pricing, move-in processes, or structured programming beyond use of the clubhouse. Because these important categories are not addressed, prospective residents should seek additional, targeted information in those areas.

    Summary conclusion and implications: Pickering Place appears to offer a pleasant physical environment with clean facilities, a friendly atmosphere, and useful communal space for events. However, the facility (or an associated agency) needs to address serious communication and privacy issues: cease or tone down aggressive outreach, fix the incorrect phone number that routes calls to a resident, and implement or enforce clear do-not-call procedures. These steps would reduce disturbance to residents and improve the overall impression left by the community. Prospective residents should visit to verify on-the-ground impressions of cleanliness, friendliness, and clubhouse quality, and should ask management specifically about how they handle external marketing, contact-list accuracy, and resident privacy to ensure these concerns have been resolved.

    Location

    Map showing location of Pickering Place

    About Pickering Place

    Pickering Place is a thoughtfully designed assisted living and memory care community located in the heart of the Pacific Northwest. Surrounded by beautifully landscaped gardens and inviting walking paths, the setting offers tranquility and a welcoming ambiance for residents and their families alike. The architecture features warm, inviting spaces with large windows that fill the interiors with natural light, creating a vibrant yet comfortable atmosphere.

    Inside, the community is home to a variety of distinct areas catering to different needs and preferences. The spacious dining room encourages socialization over chef-prepared meals, while The Fireside Room provides an intimate gathering spot perfect for conversation or quiet reflection, with the comforting glow of a central fireplace as its centerpiece. For those seeking relaxation or recreation, the on-site theater offers regular film viewings and special events, and the activity room buzzes with programs ranging from arts and crafts to educational seminars.

    Pickering Place puts a significant focus on wellness and enrichment. Residents can participate in the innovative Bridge to Rediscovery program, designed to support individuals with memory challenges through personalized activities and engagement. This program emphasizes dignity, independence, and meaningful connections, incorporating tailored approaches to encourage each resident’s strengths and abilities. For residents’ physical well-being, the community features a dedicated fitness center with group exercise classes and wellness programs supervised by a caring staff.

    Living accommodations at Pickering Place are as varied as they are comfortable, featuring private and companion suites equipped with accessible bathrooms and stylish furnishings. Several suites are located close to communal living areas, supporting easy access for those who enjoy active participation in daily events while ensuring quiet retreat space when desired. Housekeeping, linen services, and maintenance are provided, supporting a worry-free lifestyle.

    The landscaped courtyard is another favorite spot, offering raised garden beds, shaded seating areas, and secure pathways for residents who wish to spend time outside. In addition to these facilities, Pickering Place organizes scheduled outings to local attractions, shopping trips, and cultural events, enriching the days with opportunities for new experiences while maintaining a safe and supportive environment. The warm, friendly atmosphere cultivated by the staff and the careful attention to details large and small reflect Pickering Place’s dedication to creating a nurturing and fulfilling community for all its residents.

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