Rancho Rehab and Healthcare Center sits in Florissant, MO, and holds 120 certified beds, though there are usually about 85 residents living there each day, and they've got nursing staff on site at all hours, so someone's always around if a resident needs help, but nursing hours per resident are 3.24 a day, which is below the state average and the nurse turnover rate sits at 77.3%, higher than most places, which means more new faces than some folks might like, and the place has a long list of 53 documented deficiencies from inspections, with two of those relating to infections and others covering things like getting food from approved sources, making sure nurse aides are properly trained, and staying on top of medication management in the pharmacy services, and those are important things, since a missed step there can cause risks.
MO Operation Holdings De Spe LLC owns nearly all of the center, with Michelle Plumb running the administrative team and some other indirect owners involved, and they've been managing day-to-day since January 2024, with a registered nurse always on the premises, but the state sets the bar for hours of nursing care, CNA time, and RN duties, and sometimes the place runs a bit shy of those numbers, especially when compared to federal standards from the summer of 2023; even so, the center provides both long-term and short-term care, taking in seniors who want to stay a while, or those who might just want to recover and get back on their feet.
They offer a whole range of services, such as skilled nursing, dental and podiatry care, mental health counseling, and advanced rehab through physical, speech, and occupational therapy, with special programs set aside for folks dealing with memory troubles like Alzheimer's, which includes a protected facility, custom care plans, and activities to keep minds engaged in a community that values personal attention, comfort, and letting folks keep their independence in a homelike setting.
The center provides meals three times a day, snacks, personalized laundry and cleaning, and lots of recreational and social activities, with ample amenities to make things more pleasant, and while there's a strong focus on making residents feel at home-by building close relationships, maintaining a warm and professional staff, and encouraging friendship-they've faced official problems with dietary, nursing, and pharmacy procedures, which are worth knowing about.
Residents get access to medical care, wound treatments, medication help, dental and eye services, and people can count on both personal care and social interaction, all wrapped up in a place designed for tranquility, so Rancho Rehab and Healthcare Center leans toward the practical side of things, balancing specialized care with a variety of daily experiences and a focus on comfort, though it's important to remember both the positive and the areas noted by recent inspections when making decisions.