The Pillars of North County, part of the Missouri Health Care Association and affiliated with Helia Healthcare, sits as a health & rehab center offering both short-term and long-term care for folks who need daily assistance and skilled nursing. The place has 120 certified beds and provides around-the-clock supervision, a 24-hour call system, and nursing care that includes medication management, help with bathing, dressing, and transfers, along with care plans tailored for each resident. The staff gives out rehabilitative and restorative care, using up-to-date equipment and therapy programs from NW Rehab, so residents can access physical, speech, and occupational therapy when needed. There is also outpatient therapy, dental, optical, podiatry, pharmaceutical, and hospice care, with extra support from pastoral services and a dedicated administrator keeping things running.
Residents can use private bathrooms, in-room cable and satellite TV, a kitchenette, telephone, air conditioning, Wi-Fi, and fully furnished rooms. Extras include a library lounge with a big screen TV, a game room, an arts room, a music programs room, and a spa/wellness space. Folks have garden pavilions, outdoor walking paths, and outdoor common areas. There's a Community Garden and scheduled events like movie nights, game nights, outdoor programs, and music programs, with both staff-run and resident-run activities offered daily. The dining service runs all day with restaurant-style meals, special menus for allergies or diabetes, preparation by a professional chef, and 24-hour dietary stations. Laundry, housekeeping, move-in help, and family support services come standard.
Transportation and parking are available, as well as support for outings. The spa covers salon services for men and women. The place accepts Medicare and Medicaid and operates as a for-profit corporation with Stephen Miller as the direct owner. Nurse staffing provides an average of 2.32 nurse hours per resident each day, which is below the Missouri average, though nurse turnover here sits a bit lower than other places at 54.8%. The Pillars of North County's inspection reports show a total of 57 deficiencies, with some related to environmental safety, cleanliness, comfort, and a few-four in all-related to infection control. The place's kitchen and food programs have had trouble before with meeting dietary standards and getting food from approved sources. Even with its wide range of amenities and care services, it's important to note these inspection findings when considering the facility.
