The reviews for Luther Manor Retirement-Nursing present a mixed but strongly staff-focused picture. Many reviewers praise the people who work there — several describe the nursing and caregiving staff as caring, professional, hardworking, and polite. One nurse, David, is singled out by name for being particularly helpful and caring. Multiple reviewers explicitly state they would highly recommend the facility and call it the best in the area, noting that residents are comfortable and well taken care of under the staff’s supervision.
However, these positive staff impressions coexist with serious clinical and safety concerns in other reviews. Several summaries raise alarm about inadequate stroke care training and report poor care for a stroke victim and for a wheelchair user with one-sided paralysis. The most severe allegations include a resident who suffered a broken hip and leg after an accident and later died; that incident reportedly prompted a complaint to the state. These accounts point to potential gaps in clinical skills, supervision, and safety practices that families should weigh heavily alongside the positive staff comments.
Facility and environment feedback is similarly mixed. Some reviewers call the facility "very clean," but others report unsanitary conditions, creating a direct contradiction in the accounts. Physical space concerns appear consistent: rooms are described as small, with beds pushed together, and furnishings and bedding characterized as old and tired. Landscaping and outdoor upkeep are described as minimal. Activities and meals receive generally satisfactory mentions from some reviewers, though other comments describe dietary management as "horrible," again indicating inconsistent experiences between different residents or over time.
Overall sentiment is polarized: a clear majority of comments emphasize compassionate, committed staff and satisfactory day-to-day care experiences, while a smaller but consequential set of reports raises red flags about clinical competency (particularly stroke care), safety incidents serious enough to involve state complaints, and inconsistencies in sanitation and dietary services. The most notable pattern is that interpersonal care and staff demeanor tend to be strengths, while clinical reliability, safety oversight, and certain facility conditions emerge as the primary concerns. Prospective residents and families should consider both the strong praise for staff and the grave nature of the safety/clinical complaints when assessing this community.
