The reviews present a sharply mixed picture of Maywood Manor, with clear and repeated praise in several areas and equally serious allegations of deficiencies in others. Many reviewers highlight positive features: attractive outdoor landscaping, a bright and welcoming foyer, and indoor spaces with ample natural light. Private rooms are described by some as beautifully decorated and furnished, and the facility appears to offer a broad, active lifestyle program that includes yoga, aerobics, weight training, and a variety of other activities. Several accounts praise the dining options — noting nutritious, delicious meals, casual and formal dining, healthy snacks, and an emphasis on hydration — and mention on-site amenities such as a TV room, salon, outdoor seating, and walkable courtyards. For some residents and visitors, staff interactions are highly positive: customer-friendly admissions staff, follow-up after tours, helpful nurses, clear medication communication, and staff who proactively handled unwanted visitors. These reviewers portray Maywood Manor as relaxing and a great place to retire.
However, an opposing strand of reviews raises significant concerns about maintenance, cleanliness, staffing, and safety. Multiple reviewers describe parts of the facility as run-down or filthy, and cite specific structural problems — holes in ceilings and floors, plastic-covered doorways, and non-functioning bathrooms with toilets placed in hallways. One review even alleges bed bug presence. There are reports of no air conditioning in at least one unit and broader statements that the facility needs a makeover. Staffing issues are also prominent: comments reference short-staffing, rude or unprofessional employees, and, in at least one review, staff described as not medically trained. Importantly, there is at least one crisp statement labeling the facility as negligent. These negative reports contrast sharply with the positive accounts of care and raise red flags about consistency of maintenance, infection/pest control, and resident safety.
Taken together, the pattern suggests significant variability in resident experience — some households encounter an attractive, active, and well-run campus with attentive staff and good dining, while others confront serious environmental and staffing problems. The contradictions could be due to time-based changes (improvement or decline over different periods), differences between buildings or wings, variable staffing shifts, or uneven management oversight. There is also a specific programmatic gap noted: memory-care services appear to be lacking for men according to one reviewer, which could indicate limited or unevenly tailored memory-care offerings.
For prospective residents or family members evaluating Maywood Manor, the reviews point to several practical follow-ups: confirm current pest-control and sanitation records; ask about recent repairs, renovation plans, and HVAC status (air conditioning availability); request staffing ratios and inquire about clinical training for personnel who provide medical or medication-related support; tour multiple parts of the campus, including bathrooms and less-visible corridors; sample a meal and speak with the activities coordinator about programming for specific interests and memory-care needs; and check recent inspection reports or references from current residents. In short, while Maywood Manor shows many strong features that appeal to some residents (amenities, activities, dining, and friendly staff), the serious allegations regarding cleanliness, maintenance, pest concerns, and inconsistent staff professionalism are significant and warrant direct, specific verification before making decisions.
