New Mark Rehab and Healthcare Center

    11221 N Nashua Dr, Kansas City, MO, 64155
    3.6 · 47 reviews
    • Assisted living
    • Memory care
    • Skilled nursing

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.62 · 47 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.6
    • Meals

      3.4
    • Building

      3.8
    • Value

      3.4

    Location

    Map showing location of New Mark Rehab and Healthcare Center

    About New Mark Rehab and Healthcare Center

    New Mark Rehab and Healthcare Center sits in Kansas City, Missouri, with 199 certified beds and usually cares for about 133 residents each day, and while the building has a rehabilitation center and a Memory Care Unit, the staff works around the clock, offering both short-term rehab and long-term skilled nursing care under physician supervision. The care team runs pain management, physical, occupational, and speech therapies that focus on individual needs, and there are specialized services like hospice, palliative care, and memory care for residents with dementia or Alzheimer's. Residents can take part in daily activities, social pastimes, and on-site entertainment, and meals come with various breakfast, lunch, and dinner choices along with a snack bar, and there's even a beauty shop open twice a week. There's a strong focus on supporting residents' daily living through tailored treatment plans and a dedicated staff, and visiting hours stay flexible for families. New Mark has struggled, though; records show 37 deficiencies in inspections, including infection-related issues and food safety, and reports mention nurse turnover at 67% and some care plan delays, so while experienced therapists and skilled nursing staff work hard to deliver care, there've been misses with care orders and facility upkeep. The center is related to Northcourt Rehab Suites, works with partners like Medline and McKesson, and belongs to the Missouri Health Care Association, making education workshops and tools, like a care finder, available for staff and families, and the facility has recently had a change in ownership, which can mean some things are still settling in, but with all the features and staff on hand, it keeps providing skilled care and support for seniors in the North Nashua Drive neighborhood.

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