Aspen Point Health and Rehabilitation

    2840 W Clay St, Saint Charles, MO, 63301
    3.2 · 94 reviews
    • Assisted living
    • Memory care
    • Skilled nursing

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.19 · 94 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.2
    • Meals

      3.0
    • Building

      3.3
    • Value

      2.9

    Location

    Map showing location of Aspen Point Health and Rehabilitation

    About Aspen Point Health and Rehabilitation

    Aspen Point Health and Rehabilitation sits at 2840 W Clay St in Saint Charles, MO, and it mainly focuses on health and rehabilitation care, so you'll find it classified as a skilled nursing facility with 180 certified beds and an average daily census of about 53 residents, which is less than the total beds they have, and people seeking specialized help might notice they do offer different therapeutic programs and support services tailored to the needs of each resident, with an approach that customizes care based on individual requirements, and staff members include some who speak more than one language, though English is standard for most clinic staff, and the building is close to apartments, townhomes, houses, and condos, although the details about living spaces and interior features aren't made fully clear, besides saying they offer some apartment-style accommodations and things like outdoor areas, parking, and possible internet or satellite, though nothing very specific is mentioned about amenities beyond those basics. The facility runs as a for-profit limited liability company, managed by Clay Street Consulting LLC since June 2023, and it's owned directly by Vhs Mo Opco Holdings LLC, with indirect connection to Vertical Health Services LLC and several other companies, so its structure is part of a larger company network, and it's even affiliated with Vertical Health Services. Aspen Point Health and Rehabilitation provides a wide range of health-related services, including skilled nursing care, rehabilitation, and programs to help with various clinical challenges, and the staff say they aim to offer thorough, tailored care for each resident, with a focus on skilled procedures and treatments, but there have been recurring problems over the years, and the place's track record does include some serious issues highlighted by government inspections. Aspen Point Health and Rehabilitation has a history of health and safety deficiencies, getting cited 129 times in inspection reports and receiving $489,000 in federal fines over the past three years for care violations, with Medicare ratings reflecting these problems and the facility holding a Special Focus Facility status, which gets flagged when a place has repeated quality failures that don't get fixed for a long time. Recent reports have pointed out things like failure to assess and plan for resident care, not keeping medical records private, and not providing enough food or fluids to keep people healthy, with specific tags like F0658 and F0692 for those problems, and inspectors found six infection-related deficiencies and noted actual harm to residents on several occasions, including deficiencies rated as high as level K, which is up there for severity. There have been issues with not having enough staff to handle all the care and hygiene needs of residents, incomplete assignments, and a nurse turnover rate of 79.7%, which stands a lot higher than the state average, and daily nurse staffing hours per resident lags behind the state average too, which inspectors say contributes to missed hygiene, missed grooming, and missed assessments. Some of the more concerning findings include delays in telling families and doctors about changes like new pressure sores, missed medication doses that led to emergency hospitalizations, and documentation lapses caused by unpaid internet bills that cut off access to medication records, so Aspen Point has been cited for both actual harm and substandard care, leading to suspended payments and fines, and while the facility does deliver a wide selection of health services and programs, the inspection reports and government records show ongoing problems that haven't been fixed quickly, with some findings pointing to harm that did happen to residents. Right now, Aspen Point Health and Rehabilitation isn't accepting new patients, and the facility does keep an online directory with updates at least once a month, along with options to share, print, or download the facility's vCard, but people should know about the cited issues when considering any decisions, and this includes details like difficulties ensuring residents get all ordered medications or help with deep tissue injuries, so you can see that while they have specialized care programs and services custom-made for residents, they also face challenges in keeping up with federal standards for resident safety and quality of life, and that's something worth keeping in mind.

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