Royal Oak Nursing & Rehab sits over on Laclede Avenue in Saint Louis, MO, and houses up to 168 residents, providing a wide range of senior care services, whether someone needs short-term rehab after a hospital stay or long-term support. Residents' rooms come fully furnished, complete with private bathrooms, air conditioning, high-speed Wi-Fi, and cable TV, and every room has kitchenettes so residents can keep a few things close by if they want, and the community keeps everything clean through regular housekeeping and laundry services, and staff are there around the clock for help with daily needs like bathing, dressing, getting around, and medication management, and they offer a 24-hour call system if anything urgent comes up, while also supporting diabetes diet management, C-Diff and MRSA accommodations, oxygen therapy, and enteral feeding. People can expect meals prepared by a professional chef, with restaurant-style dining available all day and meal plans tailored for allergies or medical diets, with snacks and three meals every day, and there's a big focus on social activities-there's a busy calendar of resident-run and community-sponsored programs, fitness sessions, day trips, and organized games and movie nights, with spaces like a library, art room, game room, computer center, outdoor walks and gardens, and even a beauty salon for grooming.
The facility supports folks with special health needs too, like offering skilled nursing support, restorative services, physical, occupational, and speech therapy, psychological and mental illness support, and even outpatient rehab if someone comes in from the outside, with a wellness center onsite focussed on helping residents stay as independent as possible. There's always staff available to help with questions, and concierge service to help residents handle requests, plus transportation for medical appointments or outings, and a parking area for those who need it. Residents help run some activities themselves and enjoy pet visits or pet therapy, and staff also offer help with hair, grooming, and scheduled mail delivery Monday to Friday, while making sure no mail is left unsecured. The facility is part of a Continuing Care Retirement Community (CCRC), letting people move between care types as their needs change, and it takes many different ways of paying for care, including Medicare, Medicaid, private insurance, and military benefits.
Royal Oak has policies for privacy, especially during incontinence care, with staff trained to provide care respectfully and plans in place for skin care needs, but the facility has received regulatory observations about personal care practices and posting survey results, and has a plan for making corrections where needed, and sometimes there have been issues with the timely sending of resident trust account balances after discharge or death. Residents' mail, trust accounts, and privacy get special attention, with set policies for upkeep and communication, and inspections come from the Department of Health and Human Services and Centers for Medicare & Medicaid Services. While the place offers many amenities, services, and activities, it also works to fix areas noted in surveys, and the aim remains to focus on the comfort and well-being of each resident in their care, keeping things as welcoming and supportive as possible.
