Maranatha Village

    233 E Norton Rd, Springfield, MO 65803
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Reviews

    4.10·(41)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.0
    • Meals

      3.3
    • Amenities

      3.8
    • Value

      3.3

    Pros

    • Friendly, attentive caregiving staff
    • Compassionate nursing and therapy support
    • Clean, well-maintained common areas
    • Beautiful, well-kept grounds and walking areas
    • Variety of housing options (studios, apartments, duplexes, homes)
    • Private-room and two-room suite options
    • Wheelchair-accessible bathrooms and kitchens
    • On-campus rehab and medical services
    • Active organized activities (bingo, arts-and-craft, guest speakers)
    • Chapel and faith-based programming
    • Community dining room with meal-delivery option
    • Shuttle/campus transportation service
    • On-site conveniences (beauty shop, laundry service, community center)
    • Perceived good value and affordable pricing

    Cons

    • Inconsistent dining quality and limited menu choices
    • Delayed maintenance and housekeeping responsiveness
    • Deficient communication and scheduling coordination
    • Billing and accounting transparency issues
    • Variable physical condition across campus (dated areas alongside updates)
    • Limited in-unit storage and small room sizes in some units
    • Gaps in emergency-response timeliness and safety protocols
    • Limited entertainment and technology options
    • Unreliable transportation to activities at times
    • Management responsiveness and administrative continuity concerns

    Summary of reviews

    Maranatha Village presents as a campus-style senior living provider with a broad continuum of care, on-site medical and rehab resources, and a mix of housing options ranging from studio apartments to duplexes, private rooms, and two-room suites. Reviewers consistently note well-kept grounds, a clean facility overall, and a community atmosphere centered on chapel programming and organized activities. The availability of therapists, medication assistance, and an on-campus hospital connection are described as strengths for residents who need clinical services.

    Care and staff are frequently cited as a positive aspect: many families and residents describe staff as friendly, compassionate, and attentive, with nursing and therapy teams that support rehabilitation and daily assistance. That said, there are recurring comments about variability in responsiveness and continuity of personnel; several accounts indicate delays in follow-up, slow maintenance responses, and occasional communication breakdowns between families and the office. Reviewers also raised concerns about emergency-response timeliness and the clarity of safety protocols, suggesting prospective families confirm those procedures during a tour.

    Dining experiences appear mixed. The community offers three meals and a communal dining area plus a meal-delivery option for apartments. Some reviewers praise the food and dining service, while others note a limited menu, few a la carte options, and instances where meals prepared off-site arrived cool. Overall, dining quality and menu variety are inconsistent across reports, so families should ask about current menu cycles and delivery logistics.

    Social programming is a relative strength: the campus supports a range of activities including bingo, Bible studies, arts-and-crafts, guest speakers, and chapel services, along with common gathering spaces, a TV room, and garden/courtyard areas. These offerings support resident engagement and fellowship, though a number of reviewers identified gaps in how activities are communicated and occasional transportation limitations to off-site or on-campus events.

    Facilities themselves combine updated buildings and older structures. Positive notes include spacious, wheelchair-friendly bathrooms in many units and condo-like private living options; negatives include small room footprints in some units, limited closet/storage space, and dated finishes in portions of the campus. Common areas and grounds earn consistently positive remarks for cleanliness and aesthetics.

    Administrative and operational concerns surface repeatedly. Multiple reviewers mention unexpected charges or billing issues, occasional disorganization in scheduling, slow resolution of maintenance requests, and limited cable/technology options. A subset of families expressed stronger concerns about financial administration and about management responsiveness; these are operational areas worth probing in person. Prospective residents should request written explanations of fees, maintenance response timelines, emergency procedures, and current activity schedules.

    In summary, Maranatha Village offers a range of housing choices, an active program of social and faith-based activities, on-site clinical resources, and generally compassionate staff within a well-maintained campus. The main trade-offs are variability in dining and administrative operations, uneven facility condition across buildings, and some communication and responsiveness gaps. A careful visit focused on billing transparency, emergency procedures, dining arrangements, and maintenance response expectations will help families determine whether the campus aligns with their priorities.

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    Medicare Ratings

    4·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Maranatha Village is located at 233 E Norton Rd, Springfield, MO, 65803.

    People often ask...

    Maranatha Village offers independent living, assisted living, memory care, and skilled nursing.

    There are 23 photos of Maranatha Village on Mirador.

    Yes, Maranatha Village allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 233 E Norton Rd, Springfield, MO 65803.

    No, Maranatha Village does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Missouri, the Department of Health & Senior Services licenses assisted living and long-term care facilities through state licensure surveys, complaint investigations, and fire-safety reviews.

    License numbergreene-springfield-maranatha-village-inc
    Facility typeResidential Care Facility I
    Capacity120 residents
    LicenseeMARANATHA VILLAGE, INC

    Inspection Reports

    24

    Reports

    158

    Citations

    0

    Complaints

    7

    Years

    03 Jun 2025
    Identified deficiencies in quality of care; found residents did not receive personal attention and nursing care in line with professional standards.
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    09 Apr 2025
    Identified deficiencies related to protecting residents from abuse and misappropriation and to gifts from residents, with required policy development and gift documentation.
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    03 Dec 2024
    Investigated transfer and discharge practices and found a deficiency in meeting the conditions for transferring or discharging a resident.
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    30 Aug 2024
    Identified violations of resident rights protections, including dignity, privacy, and exercising rights without interference.
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    24 Apr 2024
    Identified deficiencies in required policies addressing abuse, investigations, training, QAPI coordination, reporting, and employee rights posting, and gaps in background-check documentation and resident funds bonding.
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    19 Apr 2024
    Identified multiple deficiencies related to resident rights, bed-hold notices, care planning, infection control, food safety, and immunizations.
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    17 Apr 2024
    Identified multiple deficiencies in fire safety and building systems during inspection, including sprinkler installation, door protection, smoke barriers, and gas cylinder storage.
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    06 Nov 2023
    Identified multiple deficiencies related to resident self-determination, notification of changes, admission to a composite distinct part, quality of care, skin integrity, resident privacy, and medical records.
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    06 Jan 2023
    Identified deficiencies related to abuse prevention, reporting of allegations, investigation reporting timelines, and resident care requirements.
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    03 Sept 2021
    Investigated a complaint and found no deficiencies.
    17 Jun 2021
    Cited multiple deficiencies related to resident rights information on services and charges, abuse prevention and reporting, medication management and storage, and staff background checks.
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    17 Jun 2021
    Identified deficiencies related to egress door locking arrangements and smoke barrier construction and operation.
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    01 Dec 2020
    Found no deficiencies.
    10 Nov 2020
    Found no state licensure deficiencies were cited as a result of the complaint-only investigation.
    22 Sept 2020
    Found no deficiencies.
    09 Jun 2020
    Found no deficiencies. No violations were cited.
    08 Feb 2020
    Found no state licensure deficiencies as a result of the second inspection and complaint investigation.
    08 Jan 2020
    Found no deficiencies.
    30 Oct 2019
    Found no state licensure deficiencies after a second inspection and complaint investigation.
    22 May 2019
    Found deficiencies in emergency preparedness policies and procedures, including volunteer use for emergencies, and in building construction and heating provisions. These deficiencies carried no actual harm but had potential for greater-than-minimal harm.
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    • 19 CSR 30-85.012
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    22 May 2019
    Identified deficiencies in medication management and food safety practices.
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    25 Apr 2019
    Found no state licensure deficiencies cited after the second inspection and complaint investigation.
    19 Feb 2019
    Found no deficiencies.
    09 Jan 2019
    Investigated and found no licensure deficiencies.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Maranatha Village. The information above has not been verified or approved by the owner or operator. For exact information, please contact Maranatha Village directly. There is no cost for this service. We are compensated by the community you select.

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