Cardinal Ritter Senior Services

    7601 Watson Rd, Webster Groves, MO, 63119
    3.5 · 18 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    1.0

    Fresh facility, but severe neglect

    I appreciated the brand-new, fresh-smelling facility, appetizing meals, piano entertainment and many activities - the caregivers I met were often loving, informative and compassionate, and the nurse in charge was an angel. Unfortunately I also witnessed serious problems: inadequate restroom assistance, neglect (including bedsores), staff texting/drinking on duty, residents left screaming, high turnover and poor leadership, and unexpected billing ($27,000 charged for two rooms). Because of these safety, dignity and management concerns I cannot recommend this place for my family or as a workplace, despite some excellent staff.

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    Amenities

    3.50 · 18 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.5
    • Meals

      4.0
    • Amenities

      4.3
    • Value

      3.0

    Location

    Map showing location of Cardinal Ritter Senior Services

    About Cardinal Ritter Senior Services

    Cardinal Ritter Senior Services, set in St. Louis, Missouri, runs as a not-for-profit Catholic organization that's helped seniors since 1965 across St. Charles, Jefferson, Franklin, and Warren counties, and they try to serve people 62 or older and those who are disabled and their families, and they do have a wide range of care options to handle changing needs as people age. The skilled nursing facility holds license #05103, and they offer 120 beds with care supported by an interdisciplinary team that includes nurses, certified nursing assistants, dieticians, and rehabilitation therapy staff, plus activities workers who help keep life engaging for residents, and they bring in spiritual support through Pastoral Care, with daily Mass, Rosary, and religious services for those who wish to join. Residents can find levels of care including independent living, assisted living, long-term care, short-term rehab, hospice, and palliative care, and there's also memory care households for those with Alzheimer's and dementia, and respite care is available both for people living there and for caregivers who need a break for a while, so they really try to match what folks need as circumstances change.

    In Webster Groves and several other communities, Cardinal Ritter offers independent living for those wanting less upkeep and more social connection, with meals, activities, support services, and maintenance all on hand, and the apartments come with kitchens, large bathrooms fitted with safety bars and walk-in showers, individually controlled heating and cooling, carpeting, drapes, emergency pull-cord systems, and accessible features for people with mobility, hearing, or vision disabilities. Utilities are in the rent except cable, phone, and internet, and they rent some apartments for thirty percent of a resident's adjusted income, so there are affordable options, including the Holy Infant Apartments, for those who need them.

    Assisted living at Cardinal Ritter helps with dressing, bathing, medication management, meals, personal care, and laundry-or just a friendly visit or daily check-while letting people keep as much independence as possible, and memory care communities are secure and provide programs and activities meant to help keep minds active and prevent wandering. Skilled nursing gives round-the-clock care for people with complex medical needs, using therapists, pharmacy, respiratory support, infusion therapies, and rehabilitation services like physical and occupational therapy, along with wound care and close health monitoring. They also have home care, housekeeping, and Meal on Wheels programs to keep folks at home as long as possible, with transportation, money management, financial and legal help, and advice about Medicaid, Medicare, and Social Security, all of which can be helpful to both residents and families trying to sort things out. Adult day care is available, with health checks, recreation, counseling, and outings, so both seniors and caregivers can get support.

    Cardinal Ritter has an onsite Service Coordinator Program, social workers, and a Social Services Program to help connect folks with outside sources or community resources, plus guided access to social care through their online platform managed with findhelp, and free advice from senior living advisors for people sorting through their options. They put an emphasis on community by having group activities like card games, picnics, movies, outings, and regular social and recreational events in their multipurpose room or workout spaces, and their awards for excellence in engagement show those efforts do get recognized. Staff are known for being kind, friendly, and readily available, whether someone needs a hand with a task or just wants a chat, and you'll see the same approach in services like the Neighborhood Network Computer Center, parking for residents, coin laundry, and handy transportation for shopping and local sites.

    The organization focuses on dignity, compassion, and variety in care, rather than a one-size-fits-all approach, so care plans can adjust as needs change, whether that means a move from independent living to assisted living, or bringing in memory care or rehabilitation. With on-site medical support, nutritious meals meant to fit dietary needs, and amenities to keep life safe and comfortable, they cover both the practical and social sides of aging. Cardinal Ritter Senior Services is recognized locally for offering different types of adult living options, with each setting made to honor the needs and independence of every resident, and communities that are open to all backgrounds, supported by a staff that genuinely looks out for each other and the people they serve.

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