West Vue Inc

    210 Davis Dr, West Plains, MO, 65775
    3.5 · 11 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglect, dishonesty, unexpected costs, isolation

    I loved the bright, clean, family-like feel at first and appreciated a few compassionate staff, but my overall experience was terrible. My loved one suffered neglect during bathroom care with unexplained bruising, the head nurse lied and staff repeatedly miscommunicated (they even lied to my son), we were hit with about $4,000 of out-of-pocket costs, and COVID isolation made visits painful. Because of the neglect and dishonesty, I cannot recommend West Vue despite some kind caregivers.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.55 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      3.7
    • Meals

      3.5
    • Amenities

      2.0
    • Value

      1.0

    Location

    Map showing location of West Vue Inc

    About West Vue Inc

    West Vue Inc. in West Plains, Missouri, has served seniors since 1965 and stands out as a Continuing Care Retirement Community, which means people can live there for many years as their care needs change, and the place offers many levels of care so someone can move from more independent living to assisted living, memory care, or skilled nursing, all on the same campus, and the nursing home part accepts Medicare and Medicaid with 18 certified beds available in June 2025. The community ties itself to Christian values, being a mission of the South Central Baptist Association, but people of all faiths can live there, and the staff aims to show respect for every resident, keeping their independence and self-esteem in mind while offering personal support and 24-hour oversight. West Vue Inc. offers help with medication, bathing, dressing, transfers, and other activities of daily living, and there are professional nursing services, physical and occupational therapy, rehabilitation, and even special care for memory issues, plus services like podiatry and optometry. The Pleasant Valley Village section is for active seniors who like travel and exploration, while the West Vue Nursing and Rehabilitation Center handles higher needs, and there are Green House Homes as well, for a home-like setting. Residents find help with daily chores like housekeeping and laundry, dining services with chef-prepared food, choices for special diets like diabetes or allergies, and all-day dining in a restaurant-style setting. The place offers transportation, move-in help, family support, social and recreational activities, faith-based services, movie nights, music, an arts room, a game room, a fitness space, walking paths, gardens, library, business room, and safe outdoor spaces for gathering and walking. Rooms offer private bathrooms, kitchenettes, cable TV, wi-fi, air conditioning, telephone, and come furnished if needed. The organization supports independence, hires trained staff, aims for good employee morale, keeps the grounds looking nice, and puts each person's needs first before tasks, so residents can feel they're cared for, and family members know their loved ones are well supported, and those interested can find more about the place on their website at westvueinc.org.

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