Willow Care Nursing Home

    2646 State Route 76 PO Box 309, Willow Springs, MO 65793
    • Assisted Living
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.88·(26)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.3
    • Meals

      3.4
    • Amenities

      3.0
    • Value

      3.0

    Pros

    • courteous, caring staff
    • home-like atmosphere
    • clean, well-maintained exterior and common areas
    • timely health updates to families
    • strong staff–resident rapport
    • good, flavorful meals with dietary options
    • welcoming visitor amenities (coffee, cookies)
    • engaging resident events and social activities
    • helpful rehabilitation services
    • efficient day-to-day operations

    Cons

    • chronic understaffing
    • inconsistent staff responsiveness and conduct
    • gaps in clinical oversight, medication administration, and wound care
    • inconsistent sanitation and laundry practices
    • variability in meal-service continuity and diet accommodations
    • administrative turnover and limited communication transparency
    • restrictive or unclear visitation policies
    • staff compensation and retention pressures

    Summary of reviews

    Willow Care Nursing Home elicits a mixed but distinct pattern of feedback. Many reviewers praise the facility’s warm, home-like atmosphere, noting courteous and caring staff, a well-groomed exterior, and generally clean common areas. Families commonly report timely health updates and strong rapport between staff and residents. Dining and social programming are also frequent positives: several reviewers highlighted tasty, low-salt, plentiful meals, helpful rehabilitation staff, visitor amenities (coffee and cookies), and community events such as cookouts and car shows that support resident engagement.

    At the same time, a persistent theme across reviews is staffing instability. Multiple comments point to chronic understaffing that contributes to delays in care, missed meal service for some residents, and uneven responsiveness from frontline caregivers. This variability in staffing appears linked to inconsistent day-to-day experiences: some families describe attentive, respectful personnel and smooth operations, while others describe staff negativity, rudeness, or poor follow-through.

    More serious operational concerns arise in a minority of reports. Several reviewers described lapses in clinical oversight, including medication delays and wound-care issues, and raised pest-control and sanitation concerns tied to bedding and floor cleanliness in specific instances. These claims suggest weaknesses in clinical supervision, medication-administration processes, and environmental infection-prevention/pest-control protocols rather than ubiquitous facility conditions; nonetheless, they are significant enough to warrant direct inquiry by prospective families.

    Management and organizational issues are another pattern. Reviewers mention administrative turnover, communication gaps, restrictive or unclear visitation policies, and occasions of perceived unprofessional behavior from leadership. Coupled with comments about staff compensation pressures, these items point to retention and training challenges that may affect consistency of care.

    Practical considerations for prospective residents and families: many people have positive experiences—particularly around meals, activities, rehab services, and warm interactions with certain staff members—but the facility shows variability in clinical execution and cleanliness in some areas. Visitors should schedule an in-person tour, observe staffing levels during peak times, and ask specific questions about staffing ratios, medication-administration protocols, wound-care oversight, recent infection-control or pest-control actions, laundry and sanitation procedures, meal-delivery continuity and diet accommodations, activity schedules, and recent administrative turnover. Requesting recent inspection reports and talking with current families can help clarify whether the facility’s strengths align with your priorities and whether the documented operational weaknesses have been addressed.

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    Medicare Ratings

    3·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Willow Care Nursing Home is located at 2646 State Route 76 PO Box 309, Willow Springs, MO, 65793.

    About Willow Care Nursing Home

    Willow Care Nursing Home sits at 2646 State Route 76 in Willow Springs, Missouri, and has served the community since it got certified by Medicare and Medicaid back in October 1988, so it's got some history behind it, and this place isn't huge but still holds 105 beds, though lately around 75 people call it home, and it's a non-profit that offers a wide range of care, from independent and assisted living to skilled nursing and special support for memory loss like Alzheimer's and dementia, so folks can get the help they need as their needs change, and there's always a nurse or trained staff member around for things like medication, daily activities, or physical therapy, plus there's a dedicated medical director too, and the staff includes registered nurses, licensed practical nurses, CNAs, therapists, and social workers, so there's a lot of hands to help folks out, and you'll find both short-term rehab and long-term stays available.

    You'll see that Willow Care has a big property with useful things like a game room, a salon/barbershop, a swimming pool, a restaurant and community dining hall, and activity rooms-there's even an arts room, a library, a fitness center, walking paths, gardens, and an on-site cafe so there's plenty to do, and for folks in the secured memory care unit, they've made special areas for living, eating, and group activities, and birthdays and holidays do get celebrated, from what's mentioned, and there are arts and crafts, social events, outings, exercise programs, and opportunities for spiritual and pastoral care, plus education programs to keep folks' minds sharp, and when it comes to rooms, there are furnished studios set up with private bathrooms, kitchenettes, cable TV, phones, and air conditioning.

    Willow Care covers daily essentials like three meals a day, help with bathing or dressing, medication management, and there's always someone on call with their 24-hour system, and transportation and parking get worked out for appointments or activities, and maintenance, move-in help, and housekeeping come standard too, with high-speed internet included, so families can know their loved ones are kept up-to-date.

    This nursing home got a four-star rating from the Centers for Medicare & Medicaid Services, and a 7.7 out of 10 from community reviews, which puts it at the top in Willow Springs, and it earned an "A" for its inspection results with no serious safety issues and no substantiated complaints this past year, though the overall grade is a "C," so it's not perfect but it's steady, and there are resident and family councils in place so people can speak up and help guide how the place runs.

    Specialized services cover things like physical, occupational, speech, and respiratory therapy, plus nutritional counseling and pharmacy support, and there's a gym for rehab, and the property is associated with Willow Health Care Inc, which connects it to places like Westwood Rural Health Clinic, Willow West Apartments, and Mountain View Healthcare, as well as home health services, so seniors needing different levels of care or moving from place to place can stay connected.

    Willow Care Nursing Home accepts Medicare, Medicaid, and insurance, offers private and common dining, caters to special diets, runs from 8:00 AM to 5:00 PM Monday through Friday, and overall tries to keep the atmosphere supportive and safe, without making any big promises or pretending to be fancy, but sticking to what seems to matter most-decent care, some comfort, and people around who look out for those living there.

    People often ask...

    Willow Care Nursing Home offers assisted living and skilled nursing.

    There are 12 photos of Willow Care Nursing Home on Mirador.

    The full address for this community is 2646 State Route 76 PO Box 309, Willow Springs, MO 65793.

    No, Willow Care Nursing Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Willow Care Nursing Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Willow Care Nursing Home directly. There is no cost for this service. We are compensated by the community you select.

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