Willow Care Nursing Home

    2646 State Route 76 PO Box 309, Willow Springs, MO 65793
    • Assisted Living
    • Skilled Nursing
    3.8ยท25 reviews

    Friendly staff and homey care

    I'm very pleased with my experience here. The staff are friendly, respectful and eager to help, keep families updated, and build strong rapport with residents; the homey, clean facility offers tasty, low-salt meals and helpful rehab services. Visitors are welcomed (coffee, cookies) and overall I'd recommend this place.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.84ยท(25)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.3
    • Meals

      3.4
    • Amenities

      3.0
    • Value

      3.0

    Pros

    • Friendly, courteous staff
    • Caring nursing and rehabilitation staff
    • Home-like atmosphere
    • Clean, well-maintained facility areas
    • Timely family health updates and communication
    • Tasty, plentiful meals with low-salt options
    • Social events and resident activities
    • Visitor amenities (coffee and snacks)
    • Efficient operational practices

    Cons

    • Chronic understaffing
    • High staff and administrative turnover
    • Inconsistent staff responsiveness and conduct
    • Gaps in medication-administration timeliness
    • Inconsistent personal-care and bathing schedules
    • Cleanliness inconsistencies in resident rooms and linens
    • Gaps in wound-care oversight and clinical monitoring
    • Pest-control concerns in clinical areas
    • Restrictive or opaque visitation and communication policies
    • Variable meal-service continuity

    Summary of reviews

    Willow Care Nursing Home elicits mixed but strong impressions: many reviewers praise the interpersonal side of the operationโ€”staff are frequently described as friendly, courteous and caring, rehabilitation staff receive positive mention, and the facility projects a home-like atmosphere with well-kept grounds. Families often note timely updates about health status and appreciate visitor amenities and community events such as cookouts and car shows. Dining is commonly viewed as a strength: meals are described as plentiful, tasty, and accommodating of low-salt or special-diet needs in many accounts.

    At the same time, a consistent pattern of operational weaknesses appears across the feedback. Chronic understaffing and turnover at both caregiver and administrative levels are recurrent themes and are linked to variable responsiveness, missed or delayed medication administration, and inconsistent assistance with personal care. Several accounts point to lapses in meal-service continuity (missed meals) and uneven follow-through on diet accommodations. Cleanliness is another mixed area: the facility exterior and some common areas are often reported as well maintained, yet there are also specific concerns about room-level cleaning, linens, and floor upkeep in parts of the building.

    More serious clinical concerns are raised in a small number of reviews. A small number of reviews include an allegation of a severe clinical lapse involving wound-care management that required hospitalization; related comments also raise pest-control concerns in clinical areas. These reports are not the norm in the set of summaries but are significant because they point to gaps in clinical oversight and infection-control processes that prospective families should evaluate closely.

    Management and communication present a mixed picture. While some reviewers highlight efficient operations and respectful, helpful administrators, others report administrative turnover, perceived lack of transparency, and restrictive visitation practices. Staff conduct receives diverging reports as well: many describe respectful, engaged caregivers while others describe unsatisfactory interpersonal interactions and attitudes that affect the resident experience.

    For prospective residents and families, Willow Care shows clear strengths in culture, rehabilitation, social programming, and meal quality. However, patterns around staffing levels, consistency of care delivery, room-level cleanliness, wound-care oversight, and visitation policy suggest areas to probe during a tour. Recommended inquiries include current staffing ratios for the unit, recent turnover history, wound-care and infection-control protocols, medication-administration procedures and audits, examples of how diet accommodations are handled, and the facilityโ€™s visitation and family-communication policies. Observing mealtime, asking to see linen- and housekeeping logs, and requesting recent inspection or quality-review summaries may help clarify how the facility addresses the operational gaps noted in some reviews.

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    Medicare Ratings

    3ยท/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Willow Care Nursing Home

    Willow Care Nursing Home is located at 2646 State Route 76 PO Box 309, Willow Springs, MO, 65793.

    About Willow Care Nursing Home

    Willow Care Nursing Home sits at 2646 State Route 76 in Willow Springs, Missouri, and has served the community since it got certified by Medicare and Medicaid back in October 1988, so it's got some history behind it, and this place isn't huge but still holds 105 beds, though lately around 75 people call it home, and it's a non-profit that offers a wide range of care, from independent and assisted living to skilled nursing and special support for memory loss like Alzheimer's and dementia, so folks can get the help they need as their needs change, and there's always a nurse or trained staff member around for things like medication, daily activities, or physical therapy, plus there's a dedicated medical director too, and the staff includes registered nurses, licensed practical nurses, CNAs, therapists, and social workers, so there's a lot of hands to help folks out, and you'll find both short-term rehab and long-term stays available.

    You'll see that Willow Care has a big property with useful things like a game room, a salon/barbershop, a swimming pool, a restaurant and community dining hall, and activity rooms-there's even an arts room, a library, a fitness center, walking paths, gardens, and an on-site cafe so there's plenty to do, and for folks in the secured memory care unit, they've made special areas for living, eating, and group activities, and birthdays and holidays do get celebrated, from what's mentioned, and there are arts and crafts, social events, outings, exercise programs, and opportunities for spiritual and pastoral care, plus education programs to keep folks' minds sharp, and when it comes to rooms, there are furnished studios set up with private bathrooms, kitchenettes, cable TV, phones, and air conditioning.

    Willow Care covers daily essentials like three meals a day, help with bathing or dressing, medication management, and there's always someone on call with their 24-hour system, and transportation and parking get worked out for appointments or activities, and maintenance, move-in help, and housekeeping come standard too, with high-speed internet included, so families can know their loved ones are kept up-to-date.

    This nursing home got a four-star rating from the Centers for Medicare & Medicaid Services, and a 7.7 out of 10 from community reviews, which puts it at the top in Willow Springs, and it earned an "A" for its inspection results with no serious safety issues and no substantiated complaints this past year, though the overall grade is a "C," so it's not perfect but it's steady, and there are resident and family councils in place so people can speak up and help guide how the place runs.

    Specialized services cover things like physical, occupational, speech, and respiratory therapy, plus nutritional counseling and pharmacy support, and there's a gym for rehab, and the property is associated with Willow Health Care Inc, which connects it to places like Westwood Rural Health Clinic, Willow West Apartments, and Mountain View Healthcare, as well as home health services, so seniors needing different levels of care or moving from place to place can stay connected.

    Willow Care Nursing Home accepts Medicare, Medicaid, and insurance, offers private and common dining, caters to special diets, runs from 8:00 AM to 5:00 PM Monday through Friday, and overall tries to keep the atmosphere supportive and safe, without making any big promises or pretending to be fancy, but sticking to what seems to matter most-decent care, some comfort, and people around who look out for those living there.

    People often ask...

    Willow Care Nursing Home offers assisted living and skilled nursing.

    The full address for this community is 2646 State Route 76 PO Box 309, Willow Springs, MO 65793.

    No, Willow Care Nursing Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Willow Care Nursing Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Willow Care Nursing Home directly. There is no cost for this service. We are compensated by the community you select.

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