Brookdale Tramway Ridge

    4910 Tramway Ridge Dr NE, Albuquerque, NM 87111
    • Assisted Living
    • Memory Care

    Beautiful campus; compassionate, responsive staff

    I moved my mom here for a trial stay and have been very pleased. The campus is beautiful, clean, and safe with mountain views, gardens and a welcoming lobby and dining area. Staff are compassionate, professional and responsive with onsite medical support; admissions and move-in were seamless. There's a full activities schedule (music, outings, ice-cream parlor), helpful amenities, and comfortable, apartment-style rooms - a strong, reassuring choice.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.96·(165)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.1
    • Meals

      3.6
    • Amenities

      3.8
    • Value

      2.5

    Pros

    • Friendly, compassionate caregiving staff
    • Clean, well-maintained interiors and grounds
    • Scenic mountain views and outdoor garden spaces
    • Varied activity program including music, outings, and games
    • On-site nursing and medical oversight
    • Diverse dining options and meal-service amenities
    • Pet-friendly environment with therapy animals
    • Amenity features such as an ice cream parlor and private dining
    • Secure, home-like atmosphere with concierge/front-desk
    • Organized and supportive move-in/admissions process
    • Accessible layouts and safety-focused unit design
    • Weekly transportation and appointment support
    • Private memory-care neighborhood option
    • Engaged floor staff and activity directors

    Cons

    • High staff turnover and inconsistent staffing levels
    • Inconsistent management responsiveness and family communication
    • Billing opacity and unclear extra-charge practices
    • Sanitation and housekeeping inconsistencies including odor concerns
    • Variable food quality and inconsistent portioning
    • Maintenance and infrastructure reliability problems
    • Limited apartment-size choices and small studio layouts
    • Uneven activity engagement and programming in memory care
    • Gaps in clinical training and medication-management practices
    • Safety-practice weaknesses around transfers and resident mobility
    • Weekend service shortfalls and reduced coverage
    • Local staff-culture tensions influenced by corporate oversight
    • Concerns following a resident's death and end-of-life communication
    • Allegations of theft and billing misconduct

    Summary of reviews

    Brookdale Tramway Ridge elicits strongly mixed but consistent themes across reviewers. The facility is frequently described as clean, attractive, and well located with appealing mountain views, garden spaces, and a number of distinctive amenities (ice cream parlor, private dining, barber/beauty shop, accessible common areas). Many families and residents praise compassionate floor staff, active engagement by activity directors, and an organized move-in/admissions process. Several reviewers also note on-site nursing or physician oversight and routine medical responsiveness from specific team members.

    Care quality and staffing present a dual picture. Where caregiving staff on the floor are described as attentive and personable, there are repeated notes about high staff turnover, variable weekend coverage, and uneven staffing ratios. These staffing inconsistencies are linked by multiple reviewers to delays in routine assistance, variability in clinical practice, and occasional safety concerns during transfers or mobility assistance. Some families described strong, responsive nursing leadership and clear clinical follow-up; others raised concerns about training, medication-management consistency, and continuity of care.

    Dining and activities receive generally positive mention but with variability. Many residents enjoy the menu variety, themed meals, and communal dining amenities; seasonal or regional options and special events are appreciated. At the same time, food quality and portion consistency are described as uneven across visits, and a few reviewers found meal service or dining schedules inflexible. The activity program is a clear strength for independent and some assisted-living residents—music programs, outings, chair exercise, and social events are commonly cited—yet activity availability and stimulation are reported as more limited in the memory-care neighborhoods in some cases.

    Facilities and operations are often rated positively for cleanliness, light-filled dining areas, and a home-like atmosphere. However, housekeeping and maintenance reliability show variability: reviewers mention delayed repairs, occasional outages, and sanitation/odor concerns in specific areas or during certain shifts. Apartment offerings are uneven by floor plan; studios are frequently described as small while two-bedroom units are larger, and not all unit types are available to every prospective resident.

    Management, billing, and corporate oversight emerge as recurring concerns. Families describe mixed experiences with local leadership—some praise engaged executive directors and compassionate managers, while others report poor communication, slow resolution of complaints, unclear billing practices, and tension between local staff and corporate policies. Serious issues noted by some reviewers include allegations of billing misconduct, unresolved charges after a resident’s death, and other financial disputes; these items warrant direct verification during touring and contracting.

    Overall pattern and guidance: Brookdale Tramway Ridge offers many amenities, a pleasant physical environment, and dedicated floor staff that families often find comforting. At the same time, variability in staffing, operational reliability, and management responsiveness are recurring themes that affect the lived experience for some residents. Prospective residents and families should ask specific, documented questions during a tour and decision-making process: current staffing ratios (including weekend coverage), recent staff turnover and training protocols, explicit billing breakdowns and refund policies, housekeeping and maintenance response times, safety/transfer procedures, and how activities are delivered in the memory-care neighborhood. Verifying these items in writing and observing the community across different times of day can help clarify whether the facility’s strengths align with an individual resident’s needs.

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    Location

    Map showing location of Brookdale Tramway Ridge

    Brookdale Tramway Ridge is located at 4910 Tramway Ridge Dr NE, Albuquerque, NM, 87111.

    About Brookdale Tramway Ridge

    Brookdale Tramway Ridge is a senior living community located at 4910 Tramway Ridge Dr NE in Albuquerque, in the S Y Jackson neighborhood, and it serves up to 110 residents with different levels of care, so you'll find assisted living, memory care, independent living, nursing home care, and even some home healthcare services all in one place, which covers needs from daily help like bathing, dressing, medication management, and meal prep all the way to more specialized support for those with dementia or Alzheimer's, thanks to memory care programs that use things like color-coding and gentle activities to make living there calmer and safer for folks with cognitive issues. The community also has a no smoking policy inside, lets people bring their pets, and provides handicap accessibility and Wi-Fi/high-speed internet for residents. They offer 24-hour staff who help in emergencies, plus meals, beauty services, and both indoor and outdoor common areas where people can socialize or join in group programs, whether it's themed events, classes, or spiritual services onsite and offsite, and they do a care assessment before move-in to make sure each person gets the right support, even as their needs change over time. Brookdale Tramway Ridge has a lot of programs to keep people involved, whether it's cultural food events through their Celebrations program, or hands-on activities onsite or offsite to encourage learning and friendship, and they were even recognized with Best of Senior Living awards for the care they provide. Residents can use complimentary transportation for appointments or outings, and folks have access to local Albuquerque events too, which helps them stay connected. Most of the living spaces are apartments rather than shared rooms, and though there's not a lot of flashy features like pools or gyms, the basics like meals, help with daily life, beauty services, and pet-friendly living are all covered, which many families find important. People can tour the place to see if it's a good fit, and the staff make sure to help everyone keep their independence as much as possible, so whether someone needs just a bit of help or more involved care, they try to match the right services and keep life comfortable, safe, and social.

    About Brookdale

    Brookdale Tramway Ridge is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    Brookdale Tramway Ridge offers competitive pricing, with rates starting at a cost of $6,933 per month.

    Brookdale Tramway Ridge offers assisted living and memory care.

    There are 36 photos of Brookdale Tramway Ridge on Mirador.

    The full address for this community is 4910 Tramway Ridge Dr NE, Albuquerque, NM 87111.

    No, Brookdale Tramway Ridge does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In New Mexico, the Department of Health's Division of Health Improvement licenses care facilities, conducting health and life-safety surveys and complaint investigations.

    License number5700
    Facility typeAssisted Living Facility
    Capacity80 residents
    LicenseeBROOKDALE PLACE OF ALBUQUERQUE, LLC
    ExpiresOctober 31st, 2026

    Inspection Reports

    57

    Reports

    21

    Type A Citations

    1

    Type B Citations

    0

    Complaints

    20

    Years

    11 Sept 2025Inspection
    Observed a deficiency related to custodial drug permits and oversight requirements not being met.
    • 8 NMAC 370.14.34 Custodial Drug PermitsCustodial drug permits
    11 Sept 2025Inspection
    Found that eight resident incident reports were not reported to the licensing authority within 24 hours and not investigated within five business days.
    • 8.370.14.32 NMACReporting of Incidents
    23 Jun 2025Inspection
    Found multiple deficiencies across activities posting, emergency procedures, resident rights, medication management, oxygen storage, narcotics control, and fire safety.
    • 8.370.14.27 NMACResident Activities
    • 8.370.14.31 NMACHandling of Emergencies
    • 8.370.14.33 NMACResident Rights
    • 8.370.14.34 NMACCustodial Drug Permits
    • 8.370.14.63 NMACFire Extinguishers
    16 Jun 2025Inspection
    Found deficiencies in timely incident reporting and investigation, and in monthly fire extinguisher inspections.
    • 8.370.14.32 NMAC - N, 7/1/2024Reporting of Incidents
    • 8.370.14.63 NMAC - N, 7/1/2024Fire Extinguishers
    06 Jan 2025Inspection
    Identified deficiencies in training, service planning, incident reporting, and housekeeping.
    • 8.370.14.17 NMACStaff Training
    • 8.370.14.26 NMACIndividual Service Plan
    • 8.370.14.32 NMACReporting of Incidents
    • 8.370.14.38 NMACObservations/Housekeeping
    23 Sept 2024Inspection
    Identified failures to report incidents within 24 hours, to conduct investigations within five days, and deficiencies in the plan of correction.
    • Type A8.032 NMACReporting of incidents; investigation and documentation
    • Type B8.370.14.32 NMACPlan of correction requirements not met
    04 Jan 2024Inspection
    Investigated and found ongoing cleanliness and sanitation problems, including urine odors and dirty floors in living areas and bathrooms.
    • Type A7 NMAC 8.2.38Housekeeping Services
    02 Nov 2023Inspection
    Found corridor obstructions that could hinder safe evacuation and create trip hazards.
    • 7 NMAC 8.2.52Corridors
    02 Nov 2023Inspection
    Identified deficiencies in incident reporting and housekeeping; strong urine odors observed in corridors and bathrooms with related sanitation issues.
    • Type A7 NMAC 8.2.32Reporting of Incidents
    • Type A7 NMAC 8.2.38Housekeeping Services
    17 Nov 2022Inspection
    Investigated a complaint and found multiple deficiencies related to resident care planning, safety, medication handling, and housekeeping; some deficiencies were repeats from a prior survey.
    • 7 NMAC 8.2.20Continued From page 2
    • 7 NMAC 8.2.34Custodial Drug Permits
    • 7 NMAC 8.2.38Housekeeping Services
    • 7 NMAC 8.2.63Fire Extinguishers
    26 Apr 2022Inspection
    Identified multiple deficiencies including incomplete resident assessments and service plans, plus safety-system maintenance issues related to smoke detectors, alarms and sprinklers.
    • Type A7 NMAC 8.2.25 NMACResidential Evaluation / ISP timing
    • Type A7 NMAC 8.2.26 NMACIndividual Service Plan (ISP) requirements
    • Type A7 NMAC 8.2.42 NMACMaintenance of Building and Grounds
    • Type A7 NMAC 8.2.61 NMACFire Alarms, Smoke Detectors and Other Equipment
    • Type A7 NMAC 8.2.62 NMACAutomatic Fire Protection (Sprinkler) System
    21 Jul 2020Inspection
    Found no deficiencies after a surveillance review related to Covid-19 infection prevention and control.
    21 Jul 2020Inspection
    Identified no deficiencies related to Covid-19 infection prevention and control during an offsite surveillance.
    17 Jun 2020Inspection
    Investigated an offsite surveillance survey related to Covid-19 infection prevention and control and found no deficiencies cited.
    17 Jun 2020Inspection
    Found no deficiencies following an offsite surveillance related to Covid-19 infection prevention and control.
    29 May 2020Inspection
    Investigated an offsite surveillance related to COVID-19 infection prevention and control and found no deficiencies.
    29 May 2020Inspection
    Investigated a Covid-19 infection prevention offsite surveillance conducted on 2020-05-29 and found no deficiencies.
    21 Apr 2020Inspection
    Found no deficiencies. An offsite surveillance survey related to COVID-19 infection prevention and control was conducted on 2020-04-21.
    21 Apr 2020Inspection
    Found no deficiencies identified during an offsite surveillance survey related to infection prevention and control conducted on 2020-04-21.
    02 Apr 2020Inspection
    Found no deficiencies during the offsite surveillance related to Covid-19 infection prevention and control.
    02 Apr 2020Inspection
    Found no deficiencies related to Covid-19 infection prevention and control.
    31 Mar 2020Inspection
    Found no deficiencies during a remote COVID-19 infection prevention surveillance.
    31 Mar 2020Inspection
    Found no deficiencies.
    17 Mar 2020Inspection
    Observed no deficiencies related to Covid-19 infection prevention and control during an onsite surveillance survey.
    17 Mar 2020Inspection
    Investigated an onsite surveillance related to COVID-19 infection prevention and control. Found no deficiencies.
    21 Jan 2020Inspection
    Identified widespread deficiencies across staffing, training, resident evaluations and ISPs, emergency procedures, incident reporting, resident rights, nutrition, and safety. Deficiencies extended to memory care unit operations.
    • 7 NMAC 8.2.16Staff Qualifications
    • 7 NMAC 8.2.16Staff Qualifications
    • 7 NMAC 8.2.17Staff Training
    • 7 NMAC 8.2.25Resident Evaluation
    • 7 NMAC 8.2.26Individual Service Plan
    • 7 NMAC 8.2.30Handling of Resident Funds
    • 7 NMAC 8.2.31Handling of Emergencies
    • 7 NMAC 8.2.32Incident Reporting
    • 7 NMAC 8.2.33Resident Rights
    • 7 NMAC 8.2.34Custodial Drug Permits
    • 7 NMAC 8.2.36Nutrition
    • 7 NMAC 8.2.42Maintenance of Building and Grounds
    • 7 NMAC 8.2.50Exits
    • 7 NMAC 8.2.52Corridors
    • 7 NMAC 8.2.61Fire Alarms, Smoke Detectors and Other Equipment
    • 7 NMAC 8.2.62Automatic Fire Protection (Sprinkler) System
    • 7 NMAC 8.2.63Fire Extinguishers
    • 7 NMAC 8.2.68Hospice
    • 7 NMAC 8.2.69Memory Care Units
    23 Sept 2019Inspection
    Investigated a set of deficiencies related to documentation, policies, and facility records; several required items were not properly in place.
    • 7 NMAC 8.2.20Documentation, records and related policies and procedures
    07 Aug 2019Life Safety
    Found no deficiencies cited in the complaint intake review.
    06 May 2019Inspection
    Identified numerous regulatory deficiencies across staffing, admissions, records, care planning, emergency procedures, medication documentation, nutrition, laundry, housekeeping, fire safety, and hospice coordination.
    • 7.8.2.17 NMACStaff Training
    • 7.8.2.20 NMACAdmissions and Discharge
    • 7.8.2.22 NMACFacility Reports, Records, Rules, Policies and Procedures
    • 7.8.2.25 NMACResident Evaluation
    • 7.8.2.26 NMACIndividual Service Plan
    • 7.8.2.31 NMACHandling of Emergencies
    • 7.8.2.35 NMACMedication Management
    • 7.8.2.35 NMACMedication Management
    • 7.8.2.36 NMACNutrition
    • 7.8.2.37 NMACLaundry Services
    • 7.8.2.38 NMACHousekeeping Services
    • 7.8.2.42 NMACMaintenance of Building and Grounds
    • 7.8.2.43 NMACHazardous Areas
    • 7.8.2.63 NMACFire Extinguishers
    • 7.8.2.65 NMACFire Drills
    • 7.8.2.66 NMACStaff and Resident Fire and Safety Training
    • 7.8.2.68 NMACHospice
    22 Feb 2016Life Safety
    Investigated a complaint and found deficiencies tied to ongoing construction, including no hot water.
    • 7.8.2 NMACRequirements for Assisted Living Facilities for Adults
    12 Jan 2016Life Safety
    Found that construction drawings were not submitted for review and approval before starting construction.
    • 7 NMAC 8.2.41 Building ConstructionBuilding Construction
    20 Oct 2015Inspection
    Found no deficiencies during a revisit survey conducted on 2015-10-20.
    27 Jul 2015Life Safety
    Identified failures to report incidents to the licensing authority, including unwitnessed falls with injuries. The findings showed multiple unwitnessed incidents not reported as required.
    • Type A7 NMAC 8.2.32Reporting of Incidents
    27 Jul 2015Inspection
    Investigated a complaint about incident reporting and found deficiencies in reporting of injuries of unknown source and unwitnessed falls.
    • 7 NMAC 8.2.32 A(1)Reporting of Incidents
    16 Apr 2014Life Safety
    Cited deficiencies in incident reporting and caregiver background screening. Investigated a complaint about improper reporting.
    • Type A7.8.2.32 NMACReporting of Incidents
    • Type A7.1.9.8 NMACCaregiver and Hospital Caregiver Employment Requirements
    16 Apr 2014Inspection
    Investigated a complaint and found failures to report injuries of unknown origin and unwitnessed falls to the Department of Health.
    • Type A7.8.2.32 AReporting of incidents to DOH
    17 Dec 2013Inspection
    Investigated a complaint and found no deficiencies cited.
    13 Aug 2013Inspection
    Investigated a complaint and found no deficiencies.
    13 Aug 2013Life Safety
    Investigated a complaint and found no deficiencies.
    23 Apr 2013Inspection
    Investigated a complaint and found no deficiencies cited.
    23 Apr 2013Inspection
    Investigated the complaint and found no deficiencies.
    13 Jun 2011Life Safety
    Investigated a complaint; found no deficiencies cited.
    13 Jun 2011Inspection
    Investigated a complaint and found no deficiencies.
    11 May 2010Life Safety
    The facility had deficiencies related to fire safety equipment and monthly fire drills, including illuminated exit signs and accessible pull stations, and a lack of documented drills.
    • Type A7 NMAC 8.2.061Fire Alarms, Smoke Detectors and Other Equipment
    • Type A7 NMAC 8.2.066Fire Drills
    11 May 2010Life Safety
    Identified multiple life-safety deficiencies related to exit signage, fire alarm accessibility and maintenance, and fire drill documentation. The issues included non-illuminated exit signs, obstructed pull stations, overdue batteries in the alarm system, and lack of quarterly drills across shifts.
    • 7 NMAC 8.2.50Exits
    • 7 NMAC 8.2.61Fire Alarms, Smoke Detectors and Other Equipment
    • 7 NMAC 8.2.65Fire Drills
    30 Sept 2009Life Safety
    Identified deficiencies in life-safety systems, including blocked exits, non-synchronization of fire alarm strobes, and incomplete testing/documentation for smoke detectors and sprinkler equipment.
    • 7 NMAC 8.2.60Fire Alarms, Smoke Detectors, and Other Equipment
    • 7 NMAC 8.2.51Exits
    • 7 NMAC 8.2.61Automatic Fire Protection (Sprinkler) System
    28 Sept 2009Inspection
    Identified deficiencies related to incomplete resident records, missing or late resident assessments, and failure to implement timely individual service plans.
    • 7 NMAC 8.2.22Resident Records
    • 7 NMAC 8.2.26Resident Assessment
    • 7 NMAC 8.2.27Individual Services Plan
    11 May 2009Inspection
    Investigated deficiencies found in personnel policies, medication management, staff training, and fire-safety practices at a residential care setting. Several MAR entries were incomplete and trainings and audits were not up to date.
    • 7 NMAC 8.2.17Personnel
    • 7 NMAC 8.2.35Custodial Drug Permit
    • 7 NMAC 8.2.36Medications
    • 7 NMAC 8.2.59Fire Clearances & Inspections
    • 7 NMAC 8.2.63Staff and Resident Fire and Safety Training
    • 7 NMAC 8.2.66Related Regulations and Codes
    19 Mar 2009Life Safety
    Identified multiple life-safety deficiencies, including missing generator fuel-supply placards, inoperative emergency lighting, obstructed or improper exits, and lack of yearly fire inspections and smoke-detection/testing.
    • NFPA 110; NFPA 30Emergency generator inspection and fuel-supply identification
    • 7 NMAC 8.2.48Lighting & Lighting Fixtures
    • 7 NMAC 8.2.51Exits
    • 7 NMAC 8.2.59Fire Clearance & Inspections
    • 7 NMAC 8.2.60Fire Alarms, Smoke Detectors, and Equipment
    16 Mar 2009Inspection
    Found multiple deficiencies in medication administration, staff training, and fire-safety documentation, including unadministered medications, missing annual trainings, and incomplete fire inspections.
    • 7 NMAC 8.2.36Medications
    • 7 NMAC 8.2.59Fire Clearance and Inspections
    • 7 NMAC 8.2.63Staff and Resident Fire and Safety Training
    • 7 NMAC 8.2.66Related Regulations and Codes
    • 7 NMAC 8.2.35Custodial Drug Permit
    25 Sept 2008Life Safety
    Identified life-safety deficiencies related to door maintenance, including doors being held open and not closing during alarms.
    • 7 NMAC 8.2.43MAINTENANCE OF BUILDING & GROUNDS
    • 7 NMAC 8.2.43MAINTENANCE OF BUILDING & GROUNDS
    • 7 NMAC 8.2.43MAINTENANCE OF BUILDING & GROUNDS
    22 Sept 2008Inspection
    Identified deficiencies in the admissions process, including missing team meetings for residents receiving hospice services and missing documentation for admission interviews.
    • Type A7 NMAC 8.2.19Admissions
    10 Dec 2007Life Safety
    Identified deficiencies in fire safety systems and training. Deficiencies included fire alarms/smoke detectors and staff safety training not meeting regulatory requirements, with missing or incomplete drill records.
    • 7 NMAC 8.2.60FIRE ALARMS, SMOKE DETECTORS, AND OTHER EQUIPMENT
    • 7 NMAC 8.2.63STAFF & RESIDENT FIRE SAFETY TRAINING
    03 Dec 2007Inspection
    The facility had multiple deficiencies cited, including inadequate admissions controls, incomplete incident reporting, missing custodial drug permits, and noncompliance with related regulations, along with training and documentation gaps.
    • 7 NMAC 8.2.19ADMISSIONS
    • 7 NMAC 8.2.33REPORTING OF INCIDENTS
    • 7 NMAC 8.2.35CUSTODIAL DRUG PERMIT
    • 7 NMAC 8.2.66RELATED REGULATIONS & CODES
    19 Oct 2007Life Safety
    Found deficiencies in fire safety equipment and sprinkler system maintenance, including obstructed egress and buildup on sprinkler heads.
    • 7 NMAC 8.2.60FIRE ALARMS, SMOKE DETECTORS, AND OTHER EQUIPMENT
    • 7 NMAC 8.2.61Automatic Fire Protection (Sprinkler) System
    15 Oct 2007Inspection
    Identified deficiencies in admissions, resident assessment, individual service plans, and custodial drug permit with multiple NMAC violations cited.
    • Type A7 NMAC 8.2.19Admissions
    • Type A7 NMAC 8.2.26Resident assessment
    • Type A7 NMAC 8.2.27Individual Service Plan
    • Type A7 NMAC 8.2.35Custodial Drug Permit
    20 Feb 2006Inspection
    Investigated complaints identified failures to report an elopement and an incident of alleged neglect to the licensing authority and APS by the next business day.
    • Type A7.8.2.33 NMACREPORTING OF INCIDENTS

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