Camino Retirement Apartments

    12101 Lomas Blvd NE, Albuquerque, NM 87112
    • Independent Living
    • Assisted Living

    Compassionate safe personalized senior care

    I placed my mom at Camino and I'm grateful - the staff are caring, friendly, and genuinely treat residents like family; CJ Patterson and the team went above and beyond to make our transition smooth. The community is clean, safe, and homey with engaging activities, plentiful meals, dependable medical/support services, housekeeping, and transportation, which gives me real peace of mind. I recommend Camino for attentive, personalized senior care.

    Loved one of resident
    Jul 2026

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    Reviews

    4.25·(52)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.3
    • Meals

      3.7
    • Amenities

      3.1
    • Value

      3.7

    Pros

    • Compassionate, attentive caregiving staff
    • Stable, long‑tenured staff team
    • Engaging, well‑organized activities program
    • Family‑style, homey atmosphere
    • Nutritious, diverse meal offerings
    • On‑site round‑the‑clock snacks and beverages
    • Transportation and scheduled bus service
    • Responsive maintenance and housekeeping
    • Medication support and care coordination
    • Regular family communication and updates
    • Comfortable common areas and renovated outdoor patio
    • Independent and assisted living options
    • Affordable, budget‑friendly pricing
    • Spacious rooms with functional HVAC and kitchenettes
    • Safe, convenient neighborhood location

    Cons

    • Inconsistent food quality and meal‑service continuity
    • Aging facility with dated interiors and uneven upkeep
    • Inconsistent management communication and staff attitude
    • Staffing coverage gaps at front desk and during peak times
    • Odor concerns in some common areas
    • Aging infrastructure and occasional elevator reliability issues
    • Questions about clinical oversight and role clarity
    • Limited dining/community space during busy periods

    Summary of reviews

    Camino Retirement Apartments presents a mixed but generally positive picture. Across reviews, the strongest and most consistent praise centers on the caregiving staff: families describe attentive, compassionate employees and a stable team with long tenure. Reviewers highlight individualized attention, timely assistance, medication support, housekeeping and laundry services, and frequent contact with families — all of which contribute to a perception of safety and peace of mind. The facility offers both independent and assisted‑living arrangements, and many comments emphasize smooth transitions between levels of care.

    Dining and activities are prominent positives and occasional pain points. The community offers a broad and varied menu, regular three‑meals service, pastries and snacks available at many times, and special touches such as varied breakfast choices and chalkboard menus. The activities program is active and varied (bingo, outings, entertainment, and a clearly engaged activities director), and reviewers generally report residents forming friendships and staying socially engaged. However, several reviewers raised concerns about inconsistent meal quality and continuity — for example, reduced offerings or sack dinners when the kitchen is closed and limited service on some holidays — which suggests variability in kitchen staffing or service protocols.

    The physical plant and environment elicit mixed reactions. Positive notes include comfortable common areas, a renovated outdoor patio, roomy suites with functioning HVAC and small kitchenettes, and accessible bathroom features. At the same time, multiple reviewers describe an older building with dated decor, intermittent upkeep issues, and occasional odor concerns in common areas. There are also mentions of aging infrastructure such as slow or occasionally unreliable elevator service. These items point to an overall need for ongoing capital maintenance and cosmetic updates in parts of the building.

    Management and operational patterns show divergence of experience. Many families compliment specific managers and the executive director for responsiveness, warmth, and clear communication; others describe negative interactions or a perception of transactional focus. Operational weaknesses cited across reviews include front‑desk or coverage gaps that can delay assistance, inconsistent staff conduct or tone, and some questions about clinical decision‑making roles and oversight. These contrasting impressions indicate that prospective families would benefit from asking about current staffing levels, on‑call coverage, and clinical supervision during a tour.

    In summary, Camino Retirement Apartments is frequently described as a caring, home‑like community with a strong activities program, reliable core care services, and a convivial atmosphere that many families value. At the same time, prospective residents should be aware of facility‑level limitations — primarily related to an older building, intermittent upkeep, variable meal service, and occasional staffing or management inconsistencies — and address these directly with leadership during a visit to clarify current conditions and planned improvements.

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    Location

    Map showing location of Camino Retirement Apartments

    Camino Retirement Apartments is located at 12101 Lomas Blvd NE, Albuquerque, NM, 87112.

    About Camino Retirement Apartments

    Camino Retirement Apartments has a long-standing place in the community since 1972, and you'll find it's a two-story building with studio and one-bedroom apartments to choose from, along with common areas and social spaces where folks gather and spend time getting to know one another, always with safety features like a 24-hour emergency call system in place if someone ever needs help. You get a lot more than just a room here, because there's both independent and assisted living, memory care, and even home care services if anyone needs extra companionship and support without moving out, and staff are on hand 24/7, trained and ready to help with things like medication management, incontinence, bathing, and dressing-or with just the right amount of help so residents keep their independence as much as they can. Meals are important at Camino Retirement Apartments, so the on-site dining serves three homemade, chef-prepared meals every day, with snacks in between, and the all-inclusive monthly rate means you won't worry about getting extra bills for meals. Amenities like Wi-Fi, easy-access layouts, and pet-friendly rules help make life simpler, and there's transportation for outings and appointments, so residents still get out to see Albuquerque or even just run errands, with the apartments having a central location that makes it easy to reach stores, parks, banks, and cultural sites. Activities, events, entertainment, and even exercise programs are part of everyday life here, giving people a way to stay active and make friends, and the schedule's pretty full with both group and individual things to do, always making sure the programs fit each resident's needs and care plans. The staff at Camino Retirement Apartments are known for their friendliness and have often stayed with the community for years, and the Executive Director keeps things focused on resident care and satisfaction, which is likely why the community has awards like Best of Senior Living and Best Activities in Senior Living, while reviews give it a 4.2 average from 22 people, which speaks to how well people settle in. With services like housekeeping, laundry, maintenance-free living, round-the-clock care, and those East Mountain and city light views, Camino Retirement Apartments works to make a safe, social, and welcoming community where residents can enjoy their retirement with support when it's needed but still have their independence and comfort, in an environment that's homely without being fancy, and where families know their loved ones are well looked after in both body and spirit.

    People often ask...

    Camino Retirement Apartments offers independent living and assisted living.

    There are 12 photos of Camino Retirement Apartments on Mirador.

    The full address for this community is 12101 Lomas Blvd NE, Albuquerque, NM 87112.

    No, Camino Retirement Apartments does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In New Mexico, the Department of Health's Division of Health Improvement licenses care facilities, conducting health and life-safety surveys and complaint investigations.

    License number5638
    Facility typeAssisted Living Facility
    Capacity105 residents
    LicenseeQUILTED CARE LTD.
    ExpiresNovember 30th, 2026

    Inspection Reports

    20

    Reports

    5

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    18

    Years

    24 Nov 2025Inspection
    Investigated a complaint and found deficiencies in ISP documentation, incident reporting, and medication management, including unlocked medications and missing orders for OTC meds.
    • 8.370.14.26 NMACIndividual Service Plans
    • 8.370.14.32 NMACReporting of Incidents
    • 8.370.14.34 NMACCustodial Drug Permits / Storage of Medications for Residents
    • 8.370.14.35 NMACMedication Administration
    29 Jul 2025Inspection
    Found hazardous storage of cleaning supplies and chemicals near boilers and unsafe boiler room flooring with water damage.
    • 7 NMAC 8.2.38Housekeeping Services
    • 7 NMAC 8.2.42Maintenance of Building and Grounds
    03 Sept 2024Inspection
    Observed multiple deficiencies related to residents’ rights and medication management, including missing or incomplete medication records and lack of proper custodial drug permits.
    • NMAC 8.370.14.33Resident Rights
    • NMAC 8.370.14.34Custodial Drug Permits
    • NMAC 8.370.14.35Medication Administration Records
    15 Apr 2020Inspection
    Found no deficiencies during an offsite surveillance related to Covid-19 infection prevention and control.
    31 Mar 2020Inspection
    Found no deficiencies related to Covid-19 infection prevention and control.
    06 Feb 2017Inspection
    Investigated a complaint and identified deficiencies from the initial survey. A follow-up visit found no deficiencies.
    15 Aug 2016Life Safety
    Found no deficiencies cited after the survey.
    02 Aug 2016Inspection
    Identified multiple deficiencies related to resident records, staff training, incident reporting, medications, and safety/maintenance systems.
    • 7 NMAC 8.2.17Staff Training
    • 7 NMAC 8.2.25Resident Evaluation
    • 7 NMAC 8.2.32Reporting of Incidents
    • 7 NMAC 8.2.34Custodial Drug Permits
    • 7 NMAC 8.2.36Nutrition
    • 7 NMAC 8.2.52Corridors
    • 7 NMAC 8.2.62Automatic Fire Protection System
    • 7 NMAC 8.2.42Maintenance of Building and Grounds
    02 Aug 2016Life Safety
    Investigated identified multiple deficiencies across staffing training, resident records, evaluations, service plans, incident reporting, nutrition, and safety, indicating noncompliance with state rules.
    • 7 NMAC 8.2.17 NMACStaff Training
    • 7 NMAC 8.2.21 NMACResident Records
    • 7 NMAC 8.2.25 NMACResident Evaluation
    • 7 NMAC 8.2.26 NMACIndividual Service Plan
    • 7 NMAC 8.2.32 NMACReporting of Incidents
    • 7 NMAC 8.2.34 NMACCustodial Drug Permits
    • 7 NMAC 8.2.36 NMACNutrition
    • 7 NMAC 8.2.42 NMACMaintenance of Building and Grounds
    • 7 NMAC 8.2.52 NMACCorridors
    • 7 NMAC 8.2.62 NMACAutomatic Fire Protection (Sprinkler) System
    • 7 NMAC 8.2.70 NMACIncorporated and Related Rules and Codes
    02 Oct 2013Life Safety
    Investigated a complaint and found no deficiencies.
    02 Oct 2013Inspection
    Investigated a complaint and found no deficiencies.
    13 Aug 2012Inspection
    Investigated two intake complaints and found no deficiencies cited.
    06 Dec 2010Inspection
    Investigated a complaint and found no deficiencies cited.
    07 Oct 2010Inspection
    Investigated a complaint about incident reporting and found deficiencies in incident policies and the reporting of incidents.
    • 7 NMAC 8.2.70Incorporated and related rules and codes
    • 7 NMAC 8.2.32(A)(1)Reporting of Incidents
    24 Feb 2010Life Safety
    Identified deficiencies in life-safety systems and egress signage, including power and illumination issues with smoke detectors and exit signs.
    • Type A7 NMAC 8.2.60Fire Alarms, Smoke Detectors and Other Equipment
    • Type A7 NMAC 8.2.60Fire Alarms, Smoke Detectors and Other Equipment
    • Type A7 NMAC 8.2.51Exits
    • Type A7 NMAC 8.2.51Exits
    • Type A7 NMAC 8.2.48Lighting and Lighting Fixtures
    03 Feb 2010Inspection
    Found no deficiencies. Compliance with NM regulations governing adult residential care facilities was noted.
    04 Mar 2009Life Safety
    Found deficiencies related to building maintenance and safety, including fire-door operation failures and other safety concerns observed during the survey.
    • 7 NMAC 8.2.43 MAINTENANCE OF BUILDING AND GROUNDSMaintenance of Building and Grounds
    02 Mar 2009Inspection
    Determined that no deficiencies were cited and compliance with New Mexico regulations governing residential care facilities was maintained.
    26 Mar 2008Life Safety
    Investigated deficiencies in fire alarm and smoke detector maintenance and testing; safety code compliance not met.
    • 7 NMAC 8.2.60FIRE ALARMS, SMOKE DETECTORS, AND OTHER EQUIP
    17 Mar 2008Inspection
    Found no deficiencies. Compliance with all New Mexico regulations governing adult residential care facilities was confirmed.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Camino Retirement Apartments. The information above has not been verified or approved by the owner or operator. For exact information, please contact Camino Retirement Apartments directly. There is no cost for this service. We are compensated by the community you select.

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