Camino Retirement Apartments

    12101 Lomas Blvd NE, Albuquerque, NM 87112
    • Independent Living
    • Assisted Living

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    Reviews

    4.28·(54)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.3
    • Meals

      3.8
    • Amenities

      3.3
    • Value

      3.7

    Pros

    • Compassionate, attentive staff
    • Long-tenured caregiving team
    • Personalized, dignified care
    • Engaging activity program
    • Varied and plentiful dining options
    • Meal availability outside main hours
    • On-site transportation and scheduled outings
    • Responsive maintenance services
    • Private apartments with kitchenettes
    • Accessible bathroom features
    • Housekeeping and laundry services
    • Regular family communication
    • Welcoming, home-like atmosphere
    • Safe, convenient location
    • Renovated outdoor patio and comfortable common areas
    • Affordable pricing and budget-friendly options
    • Medication management support

    Cons

    • Aging building and dated interiors
    • Inconsistent meal quality and occasional service interruptions
    • Variable staff professionalism and communication tone
    • Intermittent front-desk and staffing coverage
    • Odor and cleanliness concerns in some areas
    • Perceptions of uneven management practices and favoritism
    • Limited dining and common-area space
    • Elevator and accessibility delays
    • Mixed value perception relative to price

    Summary of reviews

    Camino Retirement Apartments presents a mixed but largely positive profile for prospective residents and families. Strengths across the reviews center on direct care: staff are frequently described as compassionate, attentive, and long‑tenured, with many accounts of personalized, dignified treatment, timely assistance, and routine medication and clinical support. Housekeeping, laundry, on-site maintenance, and steady family communication are noted as operational strengths that contribute to resident comfort and family peace of mind. Transportation services and an active activities calendar — including outings, entertainment, and recurring social programs — support social engagement and appear to be reliable features of daily life.

    Dining and nutrition are generally viewed positively in quantity and variety: reviewers frequently cite plentiful meals, diverse menus, and additional options such as in-room coffee makers, pastries, and snacks outside main service hours. At the same time, there are consistent caveats about meal continuity and quality: reviewers describe occasional meal-service interruptions (holiday limitations, sack dinners during staffing or kitchen closures) and variability in food quality. Prospective families should clarify current meal-service protocols, holiday coverage, and contingency plans for kitchen closures.

    Facility condition and physical amenities show a split impression. Some reviewers praise clean, comfortable common areas, a renovated outdoor patio, and private apartments with kitchenettes and accessible bathroom features. Others characterize the building as older, with dated decor, limited dining/common-area space, slow elevators, and intermittent odor or cleanliness concerns in specific areas. Maintenance responsiveness is often cited as a positive counterbalance, but the overarching theme is an aging facility with periodic need for upgrades.

    Management and staffing present a mixed pattern. Many reviews commend management and name leadership for compassionate engagement and above‑and‑beyond service. Conversely, other reviews describe inconsistent professionalism, curt communication, front‑desk unavailability, and perceptions of uneven management practices, including concerns about favoritism and questions about role assignments for clinical decisions. These disparities suggest variability in staff conduct or in individual experiences rather than a single uniform culture. Staffing coverage is another operational theme: while caregiving availability is often praised, intermittent gaps at reception and occasional delays in service were also noted.

    Overall, Camino appears to offer strong day‑to‑day caregiving, an active social program, and practical amenities that many families find reassuring. The principal operational cautions are the facility’s age and limited modern common-space footprints, inconsistent meal-service continuity, occasional cleanliness/odor issues, and variability in staff professionalism and front‑desk coverage. Prospective residents should tour the building (including dining at mealtime), ask about current staffing levels and contingency plans for kitchen or holiday closures, and inquire about recent or planned facility upgrades and administrative turnover to align expectations with the facility’s operational realities.

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    Location

    Camino Retirement Apartments is located at 12101 Lomas Blvd NE, Albuquerque, NM, 87112.

    About Camino Retirement Apartments

    Camino Retirement Apartments has a long-standing place in the community since 1972, and you'll find it's a two-story building with studio and one-bedroom apartments to choose from, along with common areas and social spaces where folks gather and spend time getting to know one another, always with safety features like a 24-hour emergency call system in place if someone ever needs help. You get a lot more than just a room here, because there's both independent and assisted living, memory care, and even home care services if anyone needs extra companionship and support without moving out, and staff are on hand 24/7, trained and ready to help with things like medication management, incontinence, bathing, and dressing-or with just the right amount of help so residents keep their independence as much as they can. Meals are important at Camino Retirement Apartments, so the on-site dining serves three homemade, chef-prepared meals every day, with snacks in between, and the all-inclusive monthly rate means you won't worry about getting extra bills for meals. Amenities like Wi-Fi, easy-access layouts, and pet-friendly rules help make life simpler, and there's transportation for outings and appointments, so residents still get out to see Albuquerque or even just run errands, with the apartments having a central location that makes it easy to reach stores, parks, banks, and cultural sites. Activities, events, entertainment, and even exercise programs are part of everyday life here, giving people a way to stay active and make friends, and the schedule's pretty full with both group and individual things to do, always making sure the programs fit each resident's needs and care plans. The staff at Camino Retirement Apartments are known for their friendliness and have often stayed with the community for years, and the Executive Director keeps things focused on resident care and satisfaction, which is likely why the community has awards like Best of Senior Living and Best Activities in Senior Living, while reviews give it a 4.2 average from 22 people, which speaks to how well people settle in. With services like housekeeping, laundry, maintenance-free living, round-the-clock care, and those East Mountain and city light views, Camino Retirement Apartments works to make a safe, social, and welcoming community where residents can enjoy their retirement with support when it's needed but still have their independence and comfort, in an environment that's homely without being fancy, and where families know their loved ones are well looked after in both body and spirit.

    People often ask...

    Camino Retirement Apartments offers independent living and assisted living.

    There are 13 photos of Camino Retirement Apartments on Mirador.

    The full address for this community is 12101 Lomas Blvd NE, Albuquerque, NM 87112.

    No, Camino Retirement Apartments does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In New Mexico, the Department of Health's Division of Health Improvement licenses care facilities, conducting health and life-safety surveys and complaint investigations.

    License number5638
    Facility typeAssisted Living Facility
    Capacity105 residents
    LicenseeQUILTED CARE LTD.
    ExpiresNovember 30th, 2026

    Inspection Reports

    20

    Reports

    5

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    18

    Years

    24 Nov 2025Inspection
    Investigated a complaint and found deficiencies in ISP documentation, incident reporting, and medication management, including unlocked medications and missing orders for OTC meds.
    • 8.370.14.26 NMACIndividual Service Plans
    • 8.370.14.32 NMACReporting of Incidents
    • 8.370.14.34 NMACCustodial Drug Permits / Storage of Medications for Residents
    • 8.370.14.35 NMACMedication Administration
    29 Jul 2025Inspection
    Found hazardous storage of cleaning supplies and chemicals near boilers and unsafe boiler room flooring with water damage.
    • 7 NMAC 8.2.38Housekeeping Services
    • 7 NMAC 8.2.42Maintenance of Building and Grounds
    03 Sept 2024Inspection
    Observed multiple deficiencies related to residents’ rights and medication management, including missing or incomplete medication records and lack of proper custodial drug permits.
    • NMAC 8.370.14.33Resident Rights
    • NMAC 8.370.14.34Custodial Drug Permits
    • NMAC 8.370.14.35Medication Administration Records
    15 Apr 2020Inspection
    Found no deficiencies during an offsite surveillance related to Covid-19 infection prevention and control.
    31 Mar 2020Inspection
    Found no deficiencies related to Covid-19 infection prevention and control.
    06 Feb 2017Inspection
    Investigated a complaint and identified deficiencies from the initial survey. A follow-up visit found no deficiencies.
    15 Aug 2016Life Safety
    Found no deficiencies cited after the survey.
    02 Aug 2016Inspection
    Identified multiple deficiencies related to resident records, staff training, incident reporting, medications, and safety/maintenance systems.
    • 7 NMAC 8.2.17Staff Training
    • 7 NMAC 8.2.25Resident Evaluation
    • 7 NMAC 8.2.32Reporting of Incidents
    • 7 NMAC 8.2.34Custodial Drug Permits
    • 7 NMAC 8.2.36Nutrition
    • 7 NMAC 8.2.52Corridors
    • 7 NMAC 8.2.62Automatic Fire Protection System
    • 7 NMAC 8.2.42Maintenance of Building and Grounds
    02 Aug 2016Life Safety
    Investigated identified multiple deficiencies across staffing training, resident records, evaluations, service plans, incident reporting, nutrition, and safety, indicating noncompliance with state rules.
    • 7 NMAC 8.2.17 NMACStaff Training
    • 7 NMAC 8.2.21 NMACResident Records
    • 7 NMAC 8.2.25 NMACResident Evaluation
    • 7 NMAC 8.2.26 NMACIndividual Service Plan
    • 7 NMAC 8.2.32 NMACReporting of Incidents
    • 7 NMAC 8.2.34 NMACCustodial Drug Permits
    • 7 NMAC 8.2.36 NMACNutrition
    • 7 NMAC 8.2.42 NMACMaintenance of Building and Grounds
    • 7 NMAC 8.2.52 NMACCorridors
    • 7 NMAC 8.2.62 NMACAutomatic Fire Protection (Sprinkler) System
    • 7 NMAC 8.2.70 NMACIncorporated and Related Rules and Codes
    02 Oct 2013Life Safety
    Investigated a complaint and found no deficiencies.
    02 Oct 2013Inspection
    Investigated a complaint and found no deficiencies.
    13 Aug 2012Inspection
    Investigated two intake complaints and found no deficiencies cited.
    06 Dec 2010Inspection
    Investigated a complaint and found no deficiencies cited.
    07 Oct 2010Inspection
    Investigated a complaint about incident reporting and found deficiencies in incident policies and the reporting of incidents.
    • 7 NMAC 8.2.70Incorporated and related rules and codes
    • 7 NMAC 8.2.32(A)(1)Reporting of Incidents
    24 Feb 2010Life Safety
    Identified deficiencies in life-safety systems and egress signage, including power and illumination issues with smoke detectors and exit signs.
    • Type A7 NMAC 8.2.60Fire Alarms, Smoke Detectors and Other Equipment
    • Type A7 NMAC 8.2.60Fire Alarms, Smoke Detectors and Other Equipment
    • Type A7 NMAC 8.2.51Exits
    • Type A7 NMAC 8.2.51Exits
    • Type A7 NMAC 8.2.48Lighting and Lighting Fixtures
    03 Feb 2010Inspection
    Found no deficiencies. Compliance with NM regulations governing adult residential care facilities was noted.
    04 Mar 2009Life Safety
    Found deficiencies related to building maintenance and safety, including fire-door operation failures and other safety concerns observed during the survey.
    • 7 NMAC 8.2.43 MAINTENANCE OF BUILDING AND GROUNDSMaintenance of Building and Grounds
    02 Mar 2009Inspection
    Determined that no deficiencies were cited and compliance with New Mexico regulations governing residential care facilities was maintained.
    26 Mar 2008Life Safety
    Investigated deficiencies in fire alarm and smoke detector maintenance and testing; safety code compliance not met.
    • 7 NMAC 8.2.60FIRE ALARMS, SMOKE DETECTORS, AND OTHER EQUIP
    17 Mar 2008Inspection
    Found no deficiencies. Compliance with all New Mexico regulations governing adult residential care facilities was confirmed.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Camino Retirement Apartments. The information above has not been verified or approved by the owner or operator. For exact information, please contact Camino Retirement Apartments directly. There is no cost for this service. We are compensated by the community you select.

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