The reviews for New Life Assisted Living present a mixed but largely balanced picture with several strong positives and a few significant negatives. On the positive side, many reviewers emphasize the facility's cleanliness and well-kept environment, including a noted beautiful backyard/outdoor area. Leadership and management receive repeated praise: a young, professional director who knows residents personally, hands-on involvement from ownership/CEO (owner Vince is named), and quick, responsive management when issues arise. Several reviewers describe helpful, friendly, and accommodating staff, good tours, reliable day-to-day support, move-in assistance, and practical amenities such as acceptable parking and onsite laundry. The small, intimate size of the community is framed as a strength by multiple reviewers, providing personalized attention and a quieter living environment. Pet-friendliness and competitive pricing are additional benefits called out by residents or their families.
However, the reviews also include noteworthy concerns that should not be overlooked. A number of reviewers report serious staff-related incidents, including caregivers swearing and yelling and at least one disturbing claim of staff driving off in fits of rage. These accounts are accompanied by descriptions of a caustic or unstable atmosphere and claims of poor staff quality or laziness in isolated cases. While many reviews praise staff, this mix indicates inconsistency in care and supervision. Related to safety and staffing, some reviewers explicitly state that the community was not a good fit due to higher medical needs, and others note that supervision has been lacking at times.
Social life and programming emerge as another recurring theme: several reviewers describe low social interaction, few activities, and an overall quiet or introverted resident population, leading to boredom or loneliness for some. Dining is described as basic, with at least one lighthearted comment about wanting more ice cream for a resident; overall these comments point to limited food variety rather than outright poor quality. The facility’s small capacity (reported around 6–7 residents) is a double-edged sword—while it supports personalized care and a family-like setting, some reviewers call the space cramped and note limited capacity as a constraint.
Taken together, the reviews suggest New Life Assisted Living will appeal most to families seeking a clean, small, and personally managed community with attentive and responsive leadership. Many families report positive, reliable interactions with staff and management. At the same time, prospective residents and families should be aware of inconsistent reports about staff behavior and supervision, limited social programming, and potential unsuitability for residents with elevated medical or activity needs. The feedback pattern indicates mostly positive operational aspects with a few serious negative outliers; therefore, a careful, specific vetting — asking about staffing ratios, incident history, activity schedules, and medical capability — is recommended before making a placement decision.
