Overall sentiment in the reviews is strongly positive, with repeated praise for the quality of hands-on care, the professionalism of owners and staff, and the home-like, small-community environment at Singing Arrow Manor. Many reviewers emphasize trustworthiness and safety, specifically noting dementia and Parkinson's care as established services. Multiple accounts describe compassionate, attentive caregivers who go above and beyond — improving residents' mobility, lifting mood, and creating occasions for laughter and enjoyment. Long-term residency (close to four years in one case) and statements of ‘tremendous peace of mind’ and ‘confidence in care’ underline a pattern of sustained family satisfaction.
Care quality and staffing are the most consistently lauded aspects. Reviewers call out experienced, humble and friendly owners and staff who communicate well and adapt to resident needs. Specific caregiver behaviors — bending over backwards to help, making residents happy, and providing individualized attention — are mentioned repeatedly. One staff member (Susan) receives individual praise in the reviews as an example of the supportive, hands-on approach. The consensus is that staff are knowledgeable about memory-care needs and professional in their execution; several reviewers explicitly state Singing Arrow provided superior care compared with previous placements.
The facility itself is described as a small private home with a clean, orderly presentation and reasonable-sized rooms. Reviewers like the quiet neighborhood, on-site laundry, and home-like atmosphere where residents are treated with love and kindness. Dining is frequently highlighted as a strength: homemade meals are called ‘excellent,’ and food quality contributes to overall satisfaction. Activities are another positive theme — music Mondays, chess and other recreational activities are cited, along with an engaged social atmosphere and meaningful caregiver-resident interaction that supports resident well-being.
However, the small-house model brings accessibility and suitability tradeoffs. Several reviewers note narrow hallways and tubs instead of walk-in showers, making the facility less ideal for anyone using a walker or with significant mobility needs. The small size also means it may not be a good fit for every resident; a few reviewers explicitly said it would not have worked for a particular family member and that some residents are “not active.” There are also mentions of occasional operational issues (for example, an incident of water being left on in the morning) and more general statements that “issues exist” — suggesting isolated service or logistical problems have occurred even if they are not the norm.
Some concerns raised relate to the surrounding area and broader community context rather than direct facility performance — comments about garbage, park conditions, and perceived lack of warmth toward homeless people reflect dissatisfaction with city management and neighborhood maintenance. These external factors may influence family impressions but are separate from the day-to-day care at the home. COVID-19 restrictions were also mentioned as a limiting factor for family interaction or discussion in some reviews, which should be considered when interpreting limited negative feedback.
In summary, Singing Arrow Manor emerges from these reviews as a small, well-run, compassionate memory-care home with strong staff performance, high-quality homemade meals, and an active, caring atmosphere. It is particularly recommended for families seeking specialized dementia or Parkinson's support in a quiet, home-like setting where caregivers are hands-on and communicative. Prospective residents and families should weigh accessibility needs (hallway width, tub vs. walk-in shower) and personal fit with a small community model, and be aware of occasional operational hiccups and neighborhood-level concerns when making decisions.







