Tender Heart Assisted Living sits over on Tulane Drive NE in Albuquerque and has state licensing to care for up to 14 residents. The facility's got options for studio, single-room, and two-bedroom setups, with private baths and features aimed at privacy and safety like sprinkler systems, safety bars, and easy access all throughout. Residents can bring personal touches to their rooms and enjoy on-site amenities like a dining room, game and activity areas, salon and barbershop, fitness center, indoor and outdoor spots for relaxing, and gardens and patios that folks like to use for gardening or just sitting outside. Meals come home-cooked, and snacks are always on hand, with staff taking care of laundry, housekeeping, and regular maintenance.
There's a strong focus on both independent living and memory care, with programs for Alzheimer's or dementia including specialty activities, trained caregivers, and memory care areas built to be safe and easy to navigate. The home offers help with walking, bathing, grooming, personal hygiene, and medicine reminders or administration. Residents with more complex needs can get hospice, end-of-life care, and rehabilitation therapies right there, plus mobile lab tests, X-rays, and on-site physician care, so there's not much need to leave for basic health needs.
Tender Heart Assisted Living takes pride in family input, keeping a review and feedback system open so folks can speak up. The management's involved daily and responds quickly if any issues come up, and the ownership's local with over 30 years' experience, so they know how to address things and make changes if something's not working for a resident. Assisted living staff are specially trained in dementia care, and activities span arts and crafts, games, outings to local spots, bowling trips, and social gatherings for a strong sense of community, which seems important when folks are living together like this.
Transportation gets arranged for appointments or outings, and there's free scheduled rides. Physical therapists come in for rehab when needed, helping folks recover or keep up their routines. The BlueStep HQ management system keeps track of medicines, daily health, and other details, so information gets communicated clearly to the staff on each shift.
The community emphasizes personal attention, with help offered for big daily tasks or little things-something as simple as getting a resident into a wheelchair or encouraging someone to join a group activity. Seniors who live at Tender Heart seem to appreciate the calm house-like setting with plenty of privacy but also enough going on to feel connected to other people. The home's focus is to help residents stay as independent as possible while keeping peace of mind for families who trust others to care for a loved one.
